We have bought several paw blankets for different rooms and trailer. This new larger blanket did not disappoint, they look great in the house and are perfect for the dogs. The waterproofing is what ma... Toon meer
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Lees wat reviewers zeggen
If my mother hadn’t wanted this so bad as a replacement we’d gone elsewhere . What nightmare to deal with. No phone customer service . Not dealing with AI can’t get people to respond in a timely matt... Toon meer
Bedrijf heeft geantwoord
The replacement seat cover for our svu fit perfectly and came within a week. Easy to install very pleased with the service.
Very high quality blanket., we bought an expensive leather couch and this definitely protects it from out golden retrievers nails. It’s thick and soft and comfortable. Love it!!
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The Paw.com™ top rated orthopedic dog bed provides the best memory foam dog bed support for your pet's joints. Our pet beds are great for injured or older dogs with arthritis. Checkout our new line of faux fur dog beds for the modern dog bed look with ...
Contactgegevens
98009, Bellevue, Verenigde Staten
- paw.com
4,3
Uitstekend
361 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Paw.com
This is wonderful to hear! Thank you from the Paw.Com Team
ALLS WELL THAT ENDS WELL
I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun intended, it seems to have been just my blanket was a bit of a lemon, in the end they were very accommodating. Thank you
8 april 2026
Review zonder uitnodiging
Antwoord van Paw.com
Good morning,
We’re sorry for the frustration you experienced. Our donation based refund process was designed to simplify returns and support pet shelters, though we understand it wasn’t convenient in your case. We’ve refunded you and reviewed this issue carefully and refined our process to better assist customers moving forward. Your feedback helps us uphold our quality and service standards. Thank you for bringing this to our attention. The Paw.Com Team
Good afternoon,
With sincere thanks from the Paw.Com Team
We hope this helps restore your confidence in us and brings some comfort to you and your pup. Thank you again for giving us the chance to make this right.
Love Paw products!
Love Paw products!! I’ve purchased 5+ products- beds and blankets. They’ve never disappointed!
7 april 2026
Antwoord van Paw.com
We are grateful for your loyalty. We appreciate you!
Antwoord van Paw.com
Big thanks from the Paw Team ! We appreciate you!
I choose a product and went to pay for…
I choose a product and went to pay for it and the website hung with no confirmation. I did it again and ended up ordering twice. I have no notification of where the product is or when shipped. I will have to take the time to return one set and pay a fee to do so. Poor service and website.
31 maart 2026
Antwoord van Paw.com
Good morning Michael,
Thank you for sharing your feedback with us. Our records show both of your orders. Our Customer Service team at support@paw.com will be in touch with you shortly so that we can find a solution for you. We are here to help. Thanks for the feedback and have a Paw-some day.
Good afternoon Michael, we have reached out to you from support@paw.com kindly allow us an opportunity to help you with your orders. Thank you from the Paw.Com Team.
Antwoord van Paw.com
Good afternoon Barb,
Thank you for reaching out to us. We can see your order in our systems. We don't see any missed calls or chats from the number and email address we have on file. Please do write to support@paw.com and we will be happy to help. Thank you for your order and have a Paw-some day.
Great customer service and quality product.
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patient and quick to reply. I did apologize for my hasty bad judgment and am forever grateful to them. I ordered 2 more products the next day. Dogs love the bed and blanket. Very comfortable.
31 maart 2026
Antwoord van Paw.com
Good morning, your message is an inspiration to us. With sincere thanks from the Paw Team! Have a Paw-some day!
Antwoord van Paw.com
Merci !
I have purchased numerous beds and…
I have purchased numerous beds and throws
I’ve their products. Super customer service
30 maart 2026
Antwoord van Paw.com
This is wonderful to hear - thank you for being a loyal customer!
blankets are ok
I ordered 2 fur blankets. The quality seems fine. On the white fur blanket you see a dark border around the blanket which doesn't look good on my light colored couch. I have tried to smooth the fur over it but it doesn't cover it.
23 maart 2026
Antwoord van Paw.com
Good afternoon,
Thank you for your feedback, we are always listening. The design of the blanket has a dark border and backing, there are several photos at paw.com for each of the color choices. We will be certain to share your comments with our Product Design Team. Have a Paw-some day.
Product not delivered yet
I ordered the product with no problem 2 weeks ago yet I've not received it and the tracking system is arduous.
22 maart 2026
Antwoord van Paw.com
Good afternoon,
Thank you for sharing your feedback with us. Our records indicate that your most recent order is delivered. Should you require any assistance or if you have any concerns, please do reach out to our support team at support@paw.com and we will be happy to help. Thank you from the Paw Team !
Just bought a second for another room
This purchase will be our second paws bed. We have had others, but none last like this brand, so we are getting a second for a different room. They wash easy, look great and the dogs love them.
28 maart 2026
Antwoord van Paw.com
As soon as we received your review all the dogs and cats in our office barked and meowed with joy because they knew another pet family is delighted with a new product from Paw.com. With sincere thanks from the Paw Team
My dogs love the waterproof throws
My dogs love the waterproof throws. I have purchased several throws and beds. My service with paw.com has been nothing but great.
20 maart 2026
Antwoord van Paw.com
We appreciate you sharing your kind comments. Have a Paw-some day
Merci
Merci
Très satisfait de PAW , ils sont réglés mon problème et je suis extrêmement contente.
Très très bon produit de belle qualité et vraiment très belle couverture pour chien
Bonne continuation
25 maart 2026
Review zonder uitnodiging
Antwoord van Paw.com
Merci Beaucoup !
Great Product!
25 maart 2026
Antwoord van Paw.com
We are glad you like it! With thanks from the Paw Team
excellent throws
i love your soft short fur throws for my puppies. Good quality and so nice
21 maart 2026
Antwoord van Paw.com
Thank you from the Paw.Com Team
This is the 3rd blanket I have ordered
This is the 3rd blanket I have ordered. The quality of all 3 is consistently great. Will order again if we add another pup to the house.
18 maart 2026
Antwoord van Paw.com
Good afternoon, this is wonderful to hear. We appreciate you!
With thanks from the Paw Team
Antwoord van Paw.com
Thank you from the Paw.Com Team, we hope that you check back in with us soon. Have a Paw-some day!
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