Very accommodating buisness when I asked to change the coat as I had ordered the wrong size. Good communication and generous in trusting that I would send the coat back as he sent the new one out to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
First time I’ve used this company. Had difficulty in finding a collar to fit my new rescue but found these strong cotton collars which are adjustable, far easier than normal collars. Cotten too, whi... Toon meer
Bedrijf heeft geantwoord
Great coat, waterproof, stylish nice tartan lining. However the hole for the lead from the harness to go through, is too near the neck fir my dogs particular harness. Love the coat otherwise so have... Toon meer
Bedrijf heeft geantwoord
I received my harnesses today and I can not put into words how impressed I am with them I have never been able to find a harness that fits either of my dogs perfectly and these harnesses did exactly t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Pawfecthome, we're passionate about providing top-quality dog products that keep tails wagging! 🐾 From durable toys to comfy beds and tasty treats, we offer everything your furry friend needs. Shop with confidence, knowing we’re committed to great value, fast delivery, and pawsome customer service. 💖
Contactgegevens
Glebe Farm, CW12 4RQ, CONGLETON, Verenigd Koninkrijk
- 01260 769864
- support@pawfecthome.co.uk
- pawfecthome.co.uk
4,7
Uitstekend
53 reviews
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Prompt arrival
Prompt arrival. I ordered wrong size and company quickly organised an exchange.
4 december 2023
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback as we build a trusted dog brand in the UK putting quality and service first
Good company
Good product, good delivery service. The coats seem to be a good quality and a great fit.
There was a hiccup with trying to track the parcel and the automatic email insisted I downloaded an app to use to track it which apparently is not needed at all this the 4 stars not 5.
The customer service via email that I contacted directly I couldn't fault.
26 november 2023
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback and based on this we did remove the app tracker to remove confusion we also have now offered extra choices on shipping to allow customers to select what is best for them, we value customer feedback to enable us to make this changes and improve the service.
Dealt with enquiry quickly
Dealt with enquiry quickly, item arrived promptly and good quality
22 november 2023
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback as we build a trusted dog brand in the UK putting quality and service first.
Great dog coats
Great dog coats. Very well made and look good too. Excellent customer service. Highly recommended. Great company to do business with
25 november 2023
Review zonder uitnodiging
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback as we build a trusted dog brand in the UK putting quality and service first
Dogs are really happy
13 november 2023
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback as we build a trusted dog brand in the UK putting quality and service first. if your dogs are happy we are happy.
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback as we build a trusted dog brand in the UK putting quality and service first and we hope your furry friend is happy in his new coat
Antwoord van Pawfecthome
Thank you for taking the time to write a review, we value this feedback as we build a trusted dog brand in the UK putting quality and service first
Beautiful coat for my dog fits perfectly
30 oktober 2023
Antwoord van Pawfecthome
Thank you for your 5 star review and being a great customer we appreciate the time taken to leave a review and that you are satisfied with our customer service. we hope to see you again online at pawfecthome again in the future.
Absolutely brilliant customer service…
Absolutely brilliant customer service and goods.
Will definitely use them again.
5 oktober 2023
Antwoord van Pawfecthome
Thank you for your 5 star review and being a great customer we appreciate the time taken to leave a review and that you are satisfied with our customer service. we hope to see you again online at pawfecthome again in the future.
Was sooo impressed with my dogs…
Was sooo impressed with my dogs harnesses that I ordered the matching collars and they are just as lovely, can’t wait to order the leads so I have the whole matching set!
4 oktober 2023
Antwoord van Pawfecthome
Thank you for your 5 star review and being a great customer we appreciate the time taken to leave a review and that you are satisfied with our customer service. we hope to see you again online at pawfecthome again in the future.
Perfect!!!
I received my harnesses today and I can not put into words how impressed I am with them I have never been able to find a harness that fits either of my dogs perfectly and these harnesses did exactly that! The colours are beautiful and the customer service is unmatched, I have even ordered the collars to match today and I can’t wait for them to arrive! Will DEFINITELY be ordering again
6 oktober 2023
Review zonder uitnodiging
Antwoord van Pawfecthome
Thank you for your 5 star review and being a great customer we appreciate the time taken to leave a review and that you are satisfied with our customer service. we hope to see you again online at pawfecthome again in the future.
Highly recommend!
Needed to exchange an item due to sizing and received a reply within the hour - really helpful and super fast delivery! Would highly recommend to anyone.
25 september 2023
Antwoord van Pawfecthome
Thank you for your 5 star review and being a great customer we appreciate the time taken to leave a review and that you are satisfied with our customer service. we hope to see you again online at pawfecthome again in the future.
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