Pay Advantage Reviews 33

The sign up process was super simple and I loved receiving a call from customer service, so Pay Advantage could better understand my business needs. It is such a modern and effortless way to manage my business payments - and I love all the different products available for me to use.

Pay Advantage is a lowdown bad business company. They refuse to let me lease again after a situation that occurred back in 2022. I leased a phone that I had about two weeks and had to return the device to the local dealer due to being laid off from work. Pay Advantage marked as ineligible on my account. Been over three years. I will make this public on social media so the world sees it as wrongful doing against a customer. People never go through pay advantage

This company is truly a damn scam. I recieved the phone activated the phone and guess what? It only work on speaker. The damn customer service rep said, “Send it back let their tech team look at it and I will be responsible for repair.” The hell I won’t. So they can keep the device and shove it up their butt. Don’t ever deal with this scamming company. I wish I can give 0 stars. The rep was very sarcastic and rude. This company will NEVER get my business back again.

They were good.
Then they got greedy. Seems the one who claims to be the owner might be the bad element. She's rude, arrogant, lies, immature, and overall just not equipped to be anywhere near customer service. She was awful to deal with. Said she's the owner, but she's just customer support.

They increased my monthly fees 1000% without consultation.

I absolutely suggest you can find better than these guys.

It's really sad when companies that were good, just turn greedy and take more than agreed upon from their clients.

Edit to reply to their reply.

Your staff were rude and arrogant about every concern raised, to the point if claiming to be the owner of the company.
You raised my fees by over 1000%, that is not modest.
At no stage did I consent to the change in my service and you are yet to produce the written documents you claim to have to prove that I consented. Your organisation just got greedy. And rather than selling your service more to make more profits, you chose to gouge loyal customers. All because your owner is lazy and greedy. An awful mix for a business that does very little to service their customers.

Scammer! First month of service was good but their payout sucks and they are not responsive at all. Ignorant company with ignorant employee. They should be closed asap! Don't use their services as they will scam the hell out of you!

Great customer support and assistance!

I love this company I got a phone for 38$ down and a free pair of AirPods go check them out they are super nice on the phone and they don’t pressure u thank you payvantage

Loren at Pay Advantage is the best. We had a major headache with ZIP and they were so helpful and managed the process for us. We highly recommend Pay Advantage they are AWESOME and they answer the phone and are always helpful
LOVE THEM !!!!

This Company Will Scam The Living Hell Outta Of You ! 100 Outta 10 I Would NOT Recommend!

Absolute scum. Despite sufficient funds, client payments constantly bounce back (happened to two of our clients 3 times in a row and has occurred with many other clients on separate occasions. Avoid at all costs. I'm convinced they do this to scam people through late payments.

Introduced via Property Management software company. saying it's a time saving payment processing system ... etc. 4 months later, found out it is a rip-off. No protection against charge back claim.
Went back to good old bank who can deal with charge back claim efficiently. Have more protection against charge back claim. For $20k saving a year, gladly go back to process credit card manually.

After completing the application which was easy enough they called to say I would need a minimum spend or be charged $22 a month.
This wasn't mentioned anywhere in the original setting up .

Absolutely horrible business. used them for 3 days proceeded 7000$ plus payments and no settlement still.
they are saying its going to take 2 weeks to review the account to give us our revenue. Even though they already reviewed the account for the last 2 weeks. All the 1 star reviews are true and correct and when I asked them about the review they said its not them. what a joke.

Very happy to have moved my business over to pay advantage. Their website is easy to use for both the customer and admin users. Oh and I saved a lots of money due to their very competitive rates.

The Payment Request features on offer could not be matched by another product and have completely changed how we do business. We can just send payment links out to our guests to pay from the privacy and security of their own device at a time convenient for them. Perfect!

Great system, easy to use and the service provided is great, its an awesome alternative to using banks.

We've been using Pay Advantage for well over 4 years now and it has been the best decision our business could have ever made. All our hosting and client payments are fully automated and for our smaller invoices we just use the pay request feature which automatically lets us know when someone has paid + reminds the client when it becomes outstanding.

PS: Their support is above and beyond for all our questions and any requests we have :)
We've been using Pay Advantage for well over 4 years now and it has been the best decision our business could have ever made. All our hosting and client payments are fully automated and for our smaller invoices we just use the pay request feature which automatically lets us know when someone has paid + reminds the client when it becomes outstanding.

PS: Their support is above and beyond for all our questions and any requests we have :)

We have utilised the services offered by Pay Advantage for 9 years now - it's simple, easy to use, no complaints from our clients and the few times I've needed assistance my request for assistance has always been responded to both promptly and efficiently.

Pay advantage is a fantastic payment platform that has made taking payments from my customers so easy and simple. The support team are really helpful and always go the extra mile to help. I love that the are Australian based as well so I can call whenever I need and know that I will be able to speak to someone at their office. 10/10 service.

If I could give this negative stars I would. I only made an account never even used it and got charged for inactivity or something. Called customer service and they said they won't give it back.
Take away:
Extremely poor experience and stay away if your looking at pay advantage your better off never even considering them