PayGround Reviews 20

If I could I would leave -10 stars. This company's accounting is horrible. Since they took over billing for my dr I continue to receive invoices for services completed a year and a half ago, which were paid. They don't respond to emails, are terrible at answering calls, cannot provide detailed invoices, and when confronted with these inaccuracies respond rudely and with unsubstantiated excuses. I'm thinking about legal action.

Since paying my Final amount owed I've received five notices from Payground trying to get me to pay.... again. Their consistent accounting inaccuracies smell of fraud!

Payground has been a super easy platform to use and I get prompt payment directly to my account. Thank you for making it so user friendly!

Our dental practice welcomed Payground after learning our patients wanted another payment option. Payground, through Jared and Andrew, showed our practice some TLC by implementing a convenient web-based payment platform straight from our website. From start to finish, Payground made the process seamless to the customer, and more importantly, seamless to our patients.

Thank you all for your continued assistance!

I love how easy it is to get the details of the payments from the dashboard. Our clients have remarked at how simple and easy it is to make their payments. It has helped bring in our invoice payments faster than ever!

This is a wonderful tool for patients and office staff alike! The system is very efficient!

Fast, efficient, transparent, easy to use. Love it.

Amazing team! Great leadership with fantastic customer service. I highly recommend.

Great people to work with! They are very customer responsive and have helped every step of the way.

We originally adopted PayGround for the fair and transparent fees, but have been extremely impressed by the simplicity of the platform and their customer support! I highly recommend PayGround to anyone looking for a payment solution.

Finally the best-fit merchant service for the Primary Care Industry. Use with confidence and save.

We love Payground. One of the things that I appreciate most is their responsiveness to our questions. Great team to work with!

The PayGround team has excellent onboarding support, the product has a super easy to use interface and access to online and offline transactions integrated into the platform. PayGround has wonderful customer support and an industry leading platform!

Drew and his team have been such an asset to helping us improve and streamline our collections process! We have never worked with a company whose CEO would hop on a call to help us troubleshoot an issue at a moment's notice!

I really enjoy using PayGround. It's almost TOO straightforward. A lot of other apps are super difficult to figure out - but PayGround has been easier than most of the social apps I use. Makes collecting payment from my clients easier than pie... and paying my docs, too. So far so good - keep it up PayGround!

I couldn't be happier with the excellent client services, and professionalism exhibited by all of the PayGround staff. I love the platform and how easy it is to navigate. LOVE LOVE LOVE. Thank you!

User friendly. Excellent rates. Efficient with all the functionality you need. Support issues have always been handled quickly with customer satisfaction confirmed. I have recommended PayGround to all my clients.

We love the ease of use and our customers love the simplicity of the payment screens. As a small business, making payments easy and asking for payment and deposits immediately has had a positive impact on our cash flow but more importantly it provides a great image for our company.

We have never had to call support, but they did call us to make sure we were happy. That’s not normal for our 5 other software solutions we use.

We would highly recommend them for any business.

I appreciate how easy it is to collect from anywhere, as well as how simple it is to track all payment activity for our record keeping.