Well found a Ice Barrel i wanted and order this on Monday, when for the next day delivery. So on Wednesday (was expecting this at the latest) but checked tracker no info or email. I emailed the compa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The team were so helpful in supporting me to choose an ice bath and the customer service was excellent from start to finish. Couldn’t recommend them enough! Fantastic products that really suit the cl... Toon meer
Competitive prices, very easy to deal with and have a vast range of stock options for both an individual as well as big or small gym businesses. Delivery was quick and well communicated. I will be... Toon meer
Bedrijf heeft geantwoord
I bought a defective SUP board from this company. I can't return it. They cheat, they drag out time. You shouldn't buy any goods or services from this company.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Elevate your Health & Wellness, Fitness and Recovery game! Dive into performance-boosting ice baths, invigorating saunas & hot tubs, top-notch fitness equipment and recovery products. Prioritise wellness and recovery, amplify strength, and embrace a healthier, fitter you. Explore the ultimate in our well-being today!
Contactgegevens
Beechey House, 87 church street, RG457AW, Crowthorne, Verenigd Koninkrijk
- 0333050995
- info@peakhealthandfitness.co.uk
- peakhealthandfitness.co.uk
4,2
Goed
27 reviews
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Best resources i’ve bought from peak…
Best resources i’ve bought from peak fitness.
16 november 2025
Review zonder uitnodiging
Excellent product
Excellent product.
Rapid dispatch and very good communication with the company. Many thanks.
14 september 2025
I bought a sub board "WAVE" from this company, this product turned out to be defective. I wrote about the problem to this company. They could not decide for a long time who would solve this problem, о
I bought a defective SUP board from this company. I can't return it. They cheat, they drag out time. You shouldn't buy any goods or services from this company.
9 juli 2025
Review zonder uitnodiging
Antwoord van Peak Health and Fitness
Hi Slava,
Thank you for your review - I’m sorry to read this.
This order appears to date back to before we took over the business. That said, we stand behind the products sold through the site and I’d like to get a clear understanding of what’s happened and see how we can help resolve this properly.
Please could you email me directly at dale@peakhealthandfitness.co.uk with your order details and a brief summary of the issue? I will personally review this and work with you to find a fair outcome.
Dale
Peak Health & Fitness
Antwoord van Peak Health and Fitness
Thank you Keith - it was a pleasure providing you with your new purchase, enjoy!
Excellent Service.
Great 1-2-1 service. Took time to ensure Sauna was correct for my requirements. Fantastic product, pleasant delivery man.
Would be happy to deal with them in the future.
17 oktober 2024
Antwoord van Peak Health and Fitness
Thank you! we hope the sauna is working well for you!
Hottub lid nowhere near the size stated…
Hottub lid nowhere near the size stated ,emailed them over a week ago still waiting for a response
21 december 2024
Antwoord van Peak Health and Fitness
Hello Liam,
As we've communicated, we have recognised that you recently received an incorrect product. My team have offered a resolution, apologised for the issue and offered a gesture of goodwill.
We appreciate you bringing this matter to our attention, it has now been corrected.
We take all customer feedback seriously. Given that we provided a prompt solution and a gesture of goodwill, we believe this 1-star review is unwarranted. While the resolution took a few days due to the holiday period, this is common among retailers. Leaving a negative review without allowing time for a resolution doesn't accurately reflect the situation.
We kindly ask that you re-consider your review.
Thank you again for your understanding and continued support!
Very helpful
6 december 2024
Well found a Ice Barrel i wanted
Well found a Ice Barrel i wanted and order this on Monday, when for the next day delivery. So on Wednesday (was expecting this at the latest) but checked tracker no info or email. I emailed the company and owner replied that there was a technical issue and have resolved the issue. When on the chat bot and all it said was there "looks like we're having some delay here.... Your order has not been sent yet"
Update: today (Thursday) with a message "Just an update: THEFRENCHBULLDOG team is currently preparing your order. Once it has been shipped, you’ll receive a separate email with the tracking number." I received the item on Friday, owner email to confirm the delivery.
16 oktober 2024
Review zonder uitnodiging
Antwoord van Peak Health and Fitness
Hello Jacqueline, we’ve responded to your messages in a timely manner and sorting your order with urgency. As discussed there was a minor issue which has now been corrected so expecting delivery this week. Our chat bot function is continuing to be developed and is good for only basic product questions. We hope to see you again and you can revise this unfair rating.
Fantastic service delivery and…
Fantastic service delivery and installation brilliant communication thanks guys oh and the sauna is unreal
29 augustus 2024
Antwoord van Peak Health and Fitness
Thank you Bev & Paul, so glad you love the sauna and service - thank you for shopping with Peak Health and Fitness!
Great customer service
Had an issue with a faulty Wave spa and they resolved the issue very quickly by offering a replacement, would 100% buy with them again due to the excellent customer service
29 juli 2024
Review zonder uitnodiging
great service
6 augustus 2024
Was in contact regarding my order until…
Was in contact regarding my order until it was delivered,arrived on time😃
11 juli 2024
Great Company
Seems like a great company and the CS was very helpful when I was buying my new hot tub
4 april 2024
Review zonder uitnodiging
Excellent services provided alongside…
Excellent services provided alongside good instruction and advice!
3 maart 2024
Review zonder uitnodiging
Amazing service from start to finish
Amazing service from start to finish! Couldn’t recommend them anymore! Will share will all my friends and family! 5*
1 maart 2024
Review zonder uitnodiging
Large range of products at good prices!
Fantastic range of products at very good prices! 5* customer service - I would highly recommend!
3 maart 2024
Review zonder uitnodiging
A great find
Bought some kettlebells and other equipment for a home gym. Everything was excellent quality, delivery speedy and price competitive. Will use again.
3 maart 2024
Review zonder uitnodiging
Brilliant customer service and great products!
Great products and customer service, will definitely be using again and highly recommend!
3 maart 2024
Review zonder uitnodiging
Great Service
Really helpful with answering any questions I had before my purchase, really friendly team who went over and above to help. Would highly recommend and would use again!
6 februari 2024
Review zonder uitnodiging
Great products and customer service
Great products and customer service - would highly recommend!
3 maart 2024
Review zonder uitnodiging
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