I recently used this travel backpack on a trip from the USA to Europe. Ordering and receiving the travel backpack went quite well. Exterior pockets and mesh pockets inside are good. The backpack was... Toon meer
Bedrijf heeft geantwoord
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Ordering was easy. Forgot to input key information in the shipping address and emailed to them. Senior Manager Dee responded to my email and updated the information promptly also ensured me that order... Toon meer
Bedrijf heeft geantwoord
Very convenience. Affordable price. Stylish. My 1st purchase was for my cousin around 8 months ago, Recent purchase in April 2026. In total I have purchased 3 bags for my cousins & myself.
Bedrijf heeft geantwoord
Loving the bags!!! ☺️ and fast delivery also at first I can’t get through the tracking process when I send them a message a day after the next day my items arrived 😀. They are actually very nice the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.
Contactgegevens
Nederland
- hello@peaksta.com
- peaksta.com
Peaksta - For Active People
4,1
Goed
599 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Travel backpack not so good
I recently used this travel backpack on a trip from the USA to Europe. Ordering and receiving the travel backpack went quite well. Exterior pockets and mesh pockets inside are good. The backpack was difficult to pack. The vacuum bag part did not allow for as many clothes as the video suggested. The videos of how it packed were misleading. It was difficult to place items on top of or around the vacuum bag. The luggage sleeve was too small to fit over my luggage handle and the water bottle pocket allowed for only a narrow water bottle. I did not find any advantage to using the vacuum bag. Finally, there was no where on the website to contact them. The contact link went to a dead end as did the email address I found. That is very shoddy customer service. If there was a way to return it at this point I would do so.
6 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Hi Stephanie, thank you for taking the time to share such detailed feedback. We are sorry to hear the experience did not meet your expectations, and we especially want to address the customer service issue. A dead-end contact link and unanswered emails is not acceptable and we sincerely apologize for that.
We do want to reach out and make this right for you. Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. We will personally look into your case and work toward a resolution together.
Walter, Co-Founder of Peaksta
Fast delivery.
Fast delivery. Although have not started using the Slim Carry 2, the bag looks good.
Thank you for the free RFID wallet.
7 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you, Rach! Really glad the bag arrived quickly and that the RFID wallet was a nice bonus. Once you start using the Slim Carry 2 we think you are going to love it. Enjoy every trip ahead!
Walter, Co-Founder of Peaksta
Antwoord van Peaksta
We love hearing that, Mary! Short and sweet and it means a lot. Thank you for the support and enjoy your bags!
Walter, Co-Founder of Peaksta
Refuse to refund and cancel my order
I order over a month ago for a trip it has not shipped. The order went to a delivery status immediately. They REFUSE to refund me and cancel my order. Said it was policy they could not. I have never been more upset with a vendor, on principle alone. I still have not received the order. DO NOT order from this vendor if you need for a trip. Ordered 3/25/26 and still not shipped!
25 maart 2026
Review zonder uitnodiging
Antwoord van Peaksta
Hi Tamara, we are genuinely sorry to hear about this experience. An order placed on March 25th that has not arrived and a cancellation request that was not handled to your satisfaction is absolutely not okay, and we want to make this right.
Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. We will look into this personally and make sure you get a proper resolution as quickly as possible.
Walter, Co-Founder of Peaksta
Love these bags
Love these bags. Just purchased another two as gifts for sons.
20 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
That is so wonderful to hear, Joanna! Buying two as gifts for your sons is such a thoughtful choice. Hope they love them just as much as you do!
Walter, Co-Founder of Peaksta
better than expected
better than expected :) very useful during my travels ☺️
19 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Better than expected is always exactly what we aim for! Really glad it has been useful on your travels. Here is to many more trips ahead!
Walter, Co-Founder of Peaksta
Good and bad points
The slim bag fits my body very well and feels secure. More room inside than I thought when I bought it.downside is that the pocket for the phone is tricky to get the phone into and the snap is not secure at all.
18 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you for the honest feedback, Barbara! Really glad the fit and the spacious interior hit the mark. The phone pocket is designed to fit most standard phones without a case, so if you are using a thicker case it can be a snug fit. Sliding the phone in screen-first sometimes helps.
Walter, Co-Founder of Peaksta
Loving the bags!!
Loving the bags!!! ☺️ and fast delivery also at first I can’t get through the tracking process when I send them a message a day after the next day my items arrived 😀. They are actually very nice the pockets are deep so it’s not easy to lost your things 😀
16 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
This made us smile, Diana! Fast delivery, deep pockets that keep everything secure, and figuring out the tracking all on its own the next day. That is exactly the experience we want every customer to have. Thank you for the lovely review and enjoy your bags on every adventure ahead!
Walter, Co-Founder of Peaksta
Very convenience
Very convenience. Affordable price. Stylish. My 1st purchase was for my cousin around 8 months ago, Recent purchase in April 2026. In total I have purchased 3 bags for my cousins & myself.
7 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Three bags over 8 months, that is the kind of loyalty that truly means the world to us! We love that you started with a gift for your cousin and kept coming back. It sounds like the whole family is well equipped now! Thank you so much for your continued trust in Peaksta and we hope to see you back for number four someday!
Walter, Co-Founder of Peaksta
Peaksta is the best
I used to have a bag which is similar to this, but it's made in China. When I put all my stuff inside I can feel that it's quite heavy but with Peaksta, it feels so light! I love it. And it has a separate compartment for cell phone which is so convenient.
11 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you so much, Annie! That comparison really means a lot to us. Lightweight without sacrificing space or security is exactly what we set out to build, so hearing that you feel the difference is wonderful. And yes, that dedicated phone pocket is one of our favorite little details too! Enjoy the bag!
Walter, Co-Founder of Peaksta
Slim and compact, fits close to body.
I've only had my slim bag for about 2 weeks. So far I like it, small and compact with enough room for what I have for everyday use. It fits close to body which I like and doesn't look like a fanny pack. I have several trips planned, the main reason for buying it, and hope it fits my travel needs.
9 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you for the thoughtful review, Vicki! Two weeks in and already loving the fit for everyday use is a great sign. We think you are going to be really happy with it on your trips too. It was designed specifically with travel in mind, sitting close to the body, out of reach of pickpockets, and slim enough to wear comfortably all day without feeling like you are carrying anything bulky. We hope it becomes your go-to travel companion. Safe travels ahead!
Walter, Co-Founder of Peaksta
Nice travel bag
Love it! Downsides.... my phone doesn't fit in phone pocket due to my otter case.
I'm left- handed so I need to wear it "backwards" for my usual crossbow bags
11 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you, Diane! Really glad you love the bag overall. The phone pocket is designed to fit most phones without a case, so a bulkier otter case can sometimes be a tight fit. A good workaround is simply using one of the other slip pockets for your phone while keeping the case on. On the left-handed note, that is actually useful feedback we will pass along to our product team as we continue to develop new designs.
Thank you for sharing it!Walter, Co-Founder of Peaksta
I love my peaksta
I love my peaksta, I bought the buy one get free and shared with my coworker, I will be buying more this week
The only think is I don’t understand the wallets
6 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
We love hearing this, Donna! Sharing one with a coworker is such a great way to spread the love and we are happy to have two new Peaksta fans. Really glad you are coming back for more this week!
On the wallets, they are RFID-blocking wallets, designed to protect your cards from electronic pickpocketing. Just slide your cards in and they are shielded from any unauthorized scanning. Simple but really handy for travel! If you have any other questions feel free to reach out to us at hello@peaksta.com.
Walter, Co-Founder of Peaksta
It fits description as posted...my sons…
It fits description as posted...my sons liked it.👍..will order more soon
8 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you for the kind words! Really glad to hear your sons are happy with it, that means a lot to us. We look forward to welcoming you back for your next order!
Walter, Co-Founder of Peaksta
Great crossbody
Great crossbody. Can't wait to use it on our trip to Rome!
8 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you, Mel! Rome is an absolutely perfect city for a Peaksta bag. Cobblestones, crowds, gelato stops and all. Hope you and your travel companion have an incredible trip and that the crossbody earns its place as your favorite thing you packed!
Walter, Co-Founder of Peaksta
Quality is poor
Quality is poor. Items are stiff and smell awful. Instructions on returns are also poor. Shipping is on the customer.
7 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
Hi Susan, thank you for taking the time to leave your feedback. We are sorry to hear the bag did not meet your expectations. We genuinely wish you a better experience with your next purchase, wherever that may be.
Walter, Co-Founder of Peaksta
The wait was worth it!
The product felt like it took forever to get here, but that could have been my excitement for a purse that had everything I was looking for. The bags are amazing, the right size. I love the different pockets and the phone pocket. Everything stayed dry when it down poured the other day! And the two free wallets were great! I gave one to my travel buddy!
5 april 2026
Review zonder uitnodiging
Antwoord van Peaksta
So glad the wait was worth it, Valerie! The pockets, the phone pocket, the waterproofing holding up in the rain, and a free wallet passed on to a travel buddy, that is everything we could hope to hear. It sounds like the bag is already out there doing exactly what it was made for. Thank you for the lovely review and enjoy every adventure ahead!
Walter, Co-Founder of Peaksta
Good shopping experience and quality bags
Ordering was straightforward and items were delivered in a short time. Very happy with quality of the slim bag which is good for traveling and keeping items safe.
18 maart 2026
Review zonder uitnodiging
Antwoord van Peaksta
Thank you so much for the great feedback! Really glad to hear the ordering process was smooth and that the Slim Carry arrived quickly. Keeping your items safe while traveling is exactly what it is built for, so wonderful to hear it is already doing its job. Enjoy your travels!Walter, Co-Founder of Peaksta
Always check your spam folder
Had a problem with my order. Peaksta fixed it and now my package is finally on it's way.
26 januari 2026
Review zonder uitnodiging
Antwoord van Peaksta
Edit 11 April: We've responded numerous times to Beverly but it seems like she receives our e-mails in her spam.
Hi Bev, we are truly sorry to hear about your experience. An order from January that has not arrived and unanswered messages is absolutely not the standard we hold ourselves to, and we understand your frustration completely.
We want to make this right for you as quickly as possible. Could you please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name? We will make sure your case gets picked up immediately and resolved to your satisfaction.
Again, we sincerely apologize for the trouble and thank you for your patience.
Walter, Co-Founder of Peaksta
Antwoord van Peaksta
Thank you, Sahul! Nice and compact is exactly what we were going for. Plenty of room for everything you need, without any of the bulk. Really glad it hit the mark for you and hope it serves you well on many adventures ahead!
Walter, Co-Founder of Peaksta
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