The scarf I ordered successfully arrived although there was an odd delay and the tracking information was confusing. Ultimately it took just over 2 weeks to receive the item. Customer service did get... Toon meer
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Lees wat reviewers zeggen
First, I will say that I believe Peili makes very good quality cashmere products. I ordered two of the ponchos, they are soft, and look great. They are perfect for summer or fall evenings when yo... Toon meer
- absolutely love these scarves /wraps, I have several now and am looking to getting several more in various other colors as well! They're perfect in every way, they've become kind of a go-to 'tradema... Toon meer
These are high quality material. Beautifully crafted. Just what I am looking for. Generously sized. But not bulky. Thin but gives you warmth in cool weather, or inside restaurants or any open air... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Peili is a sustainable lifestyle brand. Our vision is to provide everyone worldwide with sustainable accessories at affordable prices.
Contactgegevens
Room 22, 2nd floor, Fu Tao Building, 98 Argyle Street, Yau Tsim Mong, 999077, Kowloon, Hong Kong
- customer@peilishop.com
- peilishop.com
4,6
Uitstekend
111 reviews
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Customer service was good
Customer service was good; and the exchange process was easy and efficient. I'm very satisfied with my experience and would definitely order again.
14 januari 2025
The description of the cashmere scarf…
The description of the cashmere scarf suggested buttery softness. Feels more like Mohair than Cashmere. And Peili sells a scarf that is said to be thin. I didn't want that one. But this one has a see-through aspect and is rather thin. Mostly, I don't like the feel of it. Not really soft as was my pervious cashmere scarf purchased elsewhere.
17 januari 2025
Antwoord van Peili
Hi Susan, sorry that you not satisfied with the scarf. the cashmere softness can vaires depends on the weave construction of the fabric, the denser fabric can feel soft than loose weave. If you are not happy with the scarf, you can submit your return request here: https://www.peilishop.com/return-refund/, we will take a look at your return and send you a softer scarf if possible.
Beautiful material and blue color
Beautiful material and blue color. Also, my granddaughter loved the shawl because it had arm holes !!!!
18 november 2024
Happy with it
I don't usually buy other than American made. But the price was great. I have received tons of compliments from others about how elegant it looks. I got static electricity from it a couple of times showing there was some synthetic material in it and also it made my skin itch and that disappointed me as my skin doesn't tolerate synthetics. Overall, I am satisfied with it and it seems ideal for the mild Arizona winters.
18 november 2024
I tried to return the scarf because it…
I tried to return the scarf because it is a dark grey but I order light grey, I tried to contact the customer survice but they keep me with AI answer machine which it couldn’t help me unfortunately
17 oktober 2024
Antwoord van Peili
Hi Samar, so sorry about that. we didn't see your message, if you want to exchange color, please submit your return request here: https://www.peilishop.com/return-refund/, we will exchange it for you for free.
Shapeless
This item was made without a defined top or bottom and does not fit my frame well, or have a polished look. Unfortunately I missed the return window, as two weeks is absurdly short.
17 oktober 2024
Antwoord van Peili
Hi Erica, the wrap you bought is 2-way wearable wrap, so it doesn't have a top or bottom. our return window is 14 days after delivery, so you can still return to us, please submit your return request here: https://www.peilishop.com/return-refund/
Peili was immediately responsive with…
Peili was immediately responsive with my inquiries and I appreciate that communication .
The quality of their cashmere is beautiful and elegant .
17 oktober 2024
Antwoord van Peili
Sorry that you are not happy with your purchase, If it's quality issue, you can submit your return request here: https://www.peilishop.com/return-refund/ we can either send you a new replace or full refund.
Great product
Great product. Delivery late due to hurricane but updates sent timely.
17 september 2024
Wish products were US made
Wish products were US made, otherwise excellent product and shipping was on time.
12 september 2024
Prompt delivery
Prompt delivery, nice packaging, and extraordinary product. The scarf is gorgeous lightweight cashmere and the colors are fabulous.
21 augustus 2024
It was a birthday present for my wife…
It was a birthday present for my wife and she loves it. Wears it often since purchasing it.
13 augustus 2024
friendly customer service
i got my items on time; quality is good, service is friendly and quick
17 augustus 2024
Beautiful
Beautiful! Wis I would have received them a bit sooner. Missed the occasion I wanted to wear one of them but beautiful
16 juni 2024
Great quality!
19 juni 2024
Excellent high quality products and service.
Peili has Excellent high quality products. Shipping time and tracking information is very good and helpful. I have bought multiple ultra fine cashmere scarves and multiple silk scarves too. They do the job and what really like that fold to easily fit into a smaller purse.
13 juni 2024
It was a pretty long wait for delivery
It was a pretty long wait for delivery, but the shawl is gorgeous-light as a feather, and super high quality. I will buy more.
24 mei 2024
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