12 oz. Rustic Ceramic Mug

12 oz. Rustic Ceramic Mug Reviews

Gemiddelde sterrenscore 4.5 van de 5 sterren

4,5

(75 reviews)

De sterrenscore van een product wordt berekend door het gemiddelde te nemen van alle reviews.

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53,1K Reviews

4,1

De informatie op deze pagina is uitsluitend gebaseerd op productreviews op Trustpilot die zijn achtergelaten door klanten van Pens.com.

Wat klanten hebben benadrukt

Kwaliteit

4,5

75 beoordelingen

Prijs-kwaliteitverhouding

4,5

75 beoordelingen

Productdetails

  • Merk: Pens.com
  • MPN: MUU
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Alle reviews

Beoordeeld met 2 van de 5 sterren

The logos are printed off center (see photo), and the ink for the stamped logo has slight smudging to it. The cups just look cheap. They're also much smaller than we envisioned from the photos. We're disappointed and won't be sending them to clients as thank you gifts as expected.

Kwaliteit: 2
Prijs-kwaliteitverhouding: 2
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are sorry to hear the mugs received that the logo is off centered and the logo is smudged. An email was sent to you with more details regarding this issue.

Beoordeeld met 5 van de 5 sterren

Overall amazing

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

We’re grateful you took the time to share your experience Milton. It’s wonderful to know that your overall experience was such a positive one. Thank you for your trust and support. We look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

This mug is very neat! The quality is surprising for the price we paid. Will def buy again!

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com



Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received which is very neat and of great price. We look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Good product with good price.

Kwaliteit: 4
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com


Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received which is of a great price and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

We loved them!!

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com



Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received and we look forward to working with you again soon.

Beoordeeld met 3 van de 5 sterren

This mug was of great quality, but it arrived without our logo on it. It was blank. It was intended to be a promotional product and arrived without any marketing.

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for sharing your feedback Lisa, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.

Beoordeeld met 5 van de 5 sterren

Love these mugs. Our logo looked great. A couple were crooked and the company just reimbursed us for the error. Would definitely buy more. Process was easy and customer service was great.

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Great cups!

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for sharing your feedback Sam. We’re delighted to know the product made a positive impression, and we truly appreciate you taking the time to let us know.

Beoordeeld met 5 van de 5 sterren

Amazing service and great coffe mugs

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Cool. Feels good in your hand. Little small

Kwaliteit: 5
Prijs-kwaliteitverhouding: 4
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

These turned out fantastic! We are very pleased with the look and color. They did amazing! We loved having these at our trade show!

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for sharing this with us Taryn. We’re thrilled to know the final result met your expectations and made a strong impression at your event. It’s always rewarding to hear our products play a part in a successful trade show, and we truly appreciate your trust in us.

Beoordeeld met 3 van de 5 sterren

These mugs are pretty, but they do have some quality issues with the paint. Sadly they say they are microwave safe on their website but the stickers on the bottom say they are not. It was confirmed by pens.com that they are not, and its been close to 2 weeks of trying to resolve this. I do have to say my account manager, Michael, was great. It was when I needed customer service help that it was a struggle.

Kwaliteit: 3
Prijs-kwaliteitverhouding: 3
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Antwoord van Pens.com

Thank you for sharing your feedback, Jessica, and we’re truly sorry for the issue. This is not the level of service we aim to provide.

We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.

Beoordeeld met 3 van de 5 sterren

I ordered this mug cause the listing says it was microwave safe, when the shipment arrived the stickers show “do not microwave “ I called customer service and provided pictures and they resolved of the issue. They have a good customer service.

Kwaliteit: 4
Prijs-kwaliteitverhouding: 3
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Antwoord van Pens.com

Thank you for taking the time to share your experience Heidi. We’re glad to hear the matter has since been resolved by our team. If there’s anything more we can assist with, we’re here to help.

Beoordeeld met 5 van de 5 sterren

Very good quality mugs. We have got nothing but good compliments on them.

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received which offers a lot of compliments and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Very Good

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

The mugs are looking good. We gave them as gifts and everyone love them.

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.

Beoordeeld met 1 van de 5 sterren

The logo of the company was not done properly. I contacted customer service, they were supposed to redo the mugs but still haven’t got any info on when.

Kwaliteit: 3
Prijs-kwaliteitverhouding: 1
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are sorry to hear the logo on the mugs received was not done properly. Reviews shows this issue is already resolved, please reach out to us at reviews@pens.com with any other issues or concerns.

Beoordeeld met 5 van de 5 sterren

Really good product with a quick turnaround. Would definitely order again.

Kwaliteit: 5
Prijs-kwaliteitverhouding: 4
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Wonderful ceramic mug and look forward to sharing with clients! Now that I have them, I wish that small boxes to put them in would have been an option.

Kwaliteit: 5
Prijs-kwaliteitverhouding: 5
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received and we look forward to working with you again soon.

Beoordeeld met 2 van de 5 sterren

Almost all the handles came broken some chipped, and some broke with minimal handling. Very embarrassing to happen at a work event!

Kwaliteit: 2
Prijs-kwaliteitverhouding: 3
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Antwoord van Pens.com

Thank you for contacting us at Pens.com. We are sorry to hear the mugs came with broken handles. An email was sent to you with more details regarding this issue.