PensionAdvisers.co.uk Reviews 

213
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

One of your advisors rang me first thing this morning to talk over this problem and was very helpful, he said when he got back to the office he would look into the matter in more detail & ring me back... Toon meer

Beoordeeld met 5 van de 5 sterren

The advice from Aaron( correct my spelling if needed) today at 1pm was very useful and informative. I am now wiser and knowledgeable of how to plan and carry on with my pension plans . I will the... Toon meer

Beoordeeld met 5 van de 5 sterren

I contacted your Company to resolve the action to be taken with my Son's pension. He is 56years old and has pensions with a value of about £65000. The Advisor went through the various actions we... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed some advice on a pension query and was contacted ny a representative Ian Smith of Crossley Thompson. He took a brief overview of my query and booked an appt. with a Financial Advisor for next... Toon meer

Bedrijfsgegevens

  1. Financieel adviseur
  2. Pensioenfonds

Geschreven door het bedrijf

Here at PensionAdvisors.co.uk we put you in touch with an appropriate pension advisor who will give you the advice you need to make the most of your well earned pension years!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(213)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Contact Made

Didn’t receive a call - call now received and meeting scheduled for tomorrow.

11 januari 2021
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi David,
Our adviser had been attempting to contact you with no luck. I believe you have now made contact after we followed up with them after your feedback here.
Would you be able to reconsider your review now you have booked your appointment?
Thanks,
Neil

Beoordeeld met 4 van de 5 sterren

Understanding.

The salesman happens to ring at a. Very inconvenient time and he was very understanding and assured me he would ring again at a more convenient time

11 december 2020
Beoordeeld met 4 van de 5 sterren

Good effort

An advisor contacted me fairly quickly. Although I did not get a definite solution to my query as it was not straight forward, the advisor was very helpful, in as much as he could. I appreciated his efforts.

10 december 2020
Beoordeeld met 1 van de 5 sterren

What do you want?

The opening line was in my opinion was just a switch off “what do you want” No introduction nothing just random person saying “what do you want” on the other end of the phone
I filled in the online form with enough relevant opening conversation details in there.So why wouldn’t you use that??
My opinion is if you couldn’t be bothered nor can I
As I am quite sure there are other pension advisors out there who are more than happy to help navigate pensions.

27 november 2020
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi Shazan,
I'm very sorry to hear of your experience, it is most out of character for our advisers. I'll send you an email directly to find out more and offer you another free referral as part of our satisfaction guarantee.
Can you advise if ours was the only form you filled out? We dont request a lot of detail on the initial form so it doesnt sound like one of ours?
Thanks,
Neil

Further to the above, we don't believe you have reviewed the right service Shazan, please edit or delete your review. Below are the comments of our advisor who called you promptly and was told to ring back. You never answered the call:

"I think he must have completed that review having spoken to someone else as that’s certainly not how the conversation went.

My partner Gary took this call as I was on hold on another call at the time but I was present for the conversation. Gary introduced himself, Mr Hussain said he expected a call from “******” so he explained we are partners and I was available should he prefer to talk to me. He then cut him short of saying anything else as he explained he was at work and couldn’t talk so to call after 5:30 or the following day at 1pm.

We called just after 1pm on Friday the 20th and he didn’t answer or return our call.

Obviously the lead we get through simply says pension advice so we have no background to what enquiry he has made. We always introduce ourselves, acknowledge they were expecting the call and ask “how is it that we can help you?”. Very different to “what do you want?!”.

It certainly sounds like he is confusing the conversation with Gary with someone else as ironically we commented on how rude he actually was when we’d call him so promptly. "

Beoordeeld met 1 van de 5 sterren

They could not provide any advice

They could not provide any advice. Very apologetic, I appreciate it, but still useless.

25 november 2020
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi RB,
I'll email you directly to find out the problem and see if we can put you in touch with a more appropriate adviser for your particular needs. We can usually help our customers get what they require, but occasionally we need a second bite at the cherry if the enquiry isn't straight forward.
Regards,
Neil

Beoordeeld met 5 van de 5 sterren

Very quick and helpful service

Very quick and helpful service. Following the recommendation, I received a call from local financial advisor and he is currently looking into my pensions.

23 november 2020
Beoordeeld met 5 van de 5 sterren

Thank you

Even though I was unable to use your services, the young man I spoke to was very friendly and most helpful. Your response to my enquiry was very prompt. Many thanks.

18 november 2020

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