Title: Highly recommended! Very professional and helpful team. They helped us secure our mortgage when other lenders were difficult. The process was smooth, and we are very happy with the service. T... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our broker paired us with Pepper money, and wow what an amazing ,seemless first time buying experience, everything was very clear, mortgage money was prompt for completion day ,and they have made o... Toon meer
Bedrijf heeft geantwoord
The product was very reasonable and perfectly meet client's expectation, The support team from Pepper Money is amazing - they are in constant help from the enquiry till the offer. Amazing service
Bedrijf heeft geantwoord
Pepper money have been fantastic. Lots of plans to suit all needs. The communication has been excellent. They provided the solicitors who again were absolutely great and moved quickly to assure comple... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Pepper Money we’re redefining lending norms, looking for a reason to offer help, rather than refuse it. So if you’re looking for a mortgage lender with the expertise and the experience to make sensible lending decisions, look no further. Discover more about us here: www.pepper.money
Contactgegevens
4 Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, Verenigd Koninkrijk
- 03333 701 102
- TPSupport@pepper.money
- pepper.money
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Remortgage
Excellent, reliable, easy and well plan Service I have from the team. I’m exciting thanks All.
20 april 2026
Very prompt service looking forward to…
Very prompt service looking forward to having our mortgage with yourselves
20 april 2026
We just got a remortgage with Pepper…
We just got a remortgage with Pepper Money.
Their service was fast, professional, and the rate wasnt too bad either in todays climate.
20 april 2026
The product was very reasonable and…
The product was very reasonable and perfectly meet client's expectation,
The support team from Pepper Money is amazing - they are in constant help from the enquiry till the offer. Amazing service
20 april 2026
Antwoord van Pepper Money UK
Thank you very much for your kind feedback, Bulbul. We’re delighted to hear that our products met your client’s expectations and that our support team was able to assist you consistently from initial enquiry through to offer. Providing this level of service is something we take great pride in, and it’s fantastic to know it made a positive difference. We look forward to working with you again soon.
Antwoord van Pepper Money UK
Thank you for your feedback, Abdul. We’re really pleased to hear you had a great experience and found the process easy and helpful. We appreciate you taking the time to leave a review.
A fairly quick process and helpful case…
A fairly quick process and helpful case handler.
17 april 2026
Antwoord van Pepper Money UK
Thank you for your review, Graham. We’re pleased to hear you found the process fairly quick and our case handler helpful. We really appreciate you taking the time to share your experience.
Application
They was very helpful and friendly explained everything and helped me through all the paperwork from start to finish
15 april 2026
Antwoord van Pepper Money UK
Thanks for your review, Sarah. We strive for open and thorough communication at every stage of the process, so it's great to see feedback like this. Thanks for choosing Pepper.
This was a difficult mortgage and…
This was a difficult mortgage and Pepper have been great to help get this over the line. Please send our thanks to the underwriter, Laurence, for all his help and good work. We are thrilled and the client is over the moon. Thanks Pepper
17 april 2026
Antwoord van Pepper Money UK
Thank you for your feedback, Antonio. We’re really pleased we could help get this challenging case over the line and that your customer is so happy with the outcome. We’ll be sure to pass your thanks on to Laurence, he’ll be delighted to hear this. Thanks for choosing Pepper.
Great help from the team with the debt…
Great help from the team with the debt con to sort out
17 april 2026
Antwoord van Pepper Money UK
Thank you for your review, Phil. We’re glad our team was able to support you through your debt consolidation and help you free up some of your monthly budget. Your feedback means a lot to us, and we’re pleased we could help.
Antwoord van Pepper Money UK
Thank you for your kind feedback, Justine. We’re really pleased to hear you found our team thorough and helpful, delivering clear, supportive service is exactly what we aim for. We appreciate you taking the time to share your experience.
Good communication and quickly offered…
Good communication and quickly offered - Good service all round as per usual
16 april 2026
Antwoord van Pepper Money UK
Thanks for your review, Jane. We strive for open and timely communication at every stage of the process, so it's great to see feedback like this. Thanks for choosing Pepper.
Great service
This complicated mortgage application was very quickly and efficiently handled by Pepper Money, and by Lucy, the case handler in particular.
16 april 2026
Antwoord van Pepper Money UK
Thank you for the feedback, Stephen. We’re delighted we could support you with a complex application and deliver a quick, efficient outcome. A special thank you for recognising Lucy, we’ll be sure to pass on your kind words. Look forward to working with you again soon.
Pepper money have been fantastic
Pepper money have been fantastic. Lots of plans to suit all needs. The communication has been excellent. They provided the solicitors who again were absolutely great and moved quickly to assure completion.
15 april 2026
Antwoord van Pepper Money UK
Thank you for the wonderful review, Paul. We’re really pleased to hear you had such a positive experience, from our product options to clear communication and a smooth completion. It’s great to know our legal panel helped keep things moving quickly too. Thanks for choosing Pepper Money.
Fantastic company
Fantastic company! They handle everything sensitively, and they are fast. They have helped me so much and I’m extremely grateful. Thank you!
15 april 2026
Antwoord van Pepper Money UK
Thank you so much for the lovely review, Lorna.
We’re really pleased to hear you felt supported and that the process was handled sensitively and quickly. Helping customers find the right outcome is at the heart of what we do, so your feedback means a lot.
First time buyers
Title: Highly recommended!
Very professional and helpful team. They helped us secure our mortgage when other lenders were difficult. The process was smooth, and we are very happy with the service. Thank you Pepper Money for helping us get our new home 🏡🙌
15 april 2026
Antwoord van Pepper Money UK
Thanks for your review, Feta - it definitely made the team smile. We’re delighted to hear you had a smooth experience and that we could help when others couldn’t. Congratulations on your new home, we’re glad to have been part of your journey🏡.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a really positive experience with Pepper Money from start to finish.
Given my circumstances, including some adverse credit history, I wasn’t sure how straightforward the process would be. However, Pepper Money were able to assess my application fairly and support me in securing a mortgage when other lenders may not have been as flexible.
What stood out the most was how efficiently everything was handled. As this was an auction purchase, I was working to a strict deadline, and Pepper Money ensured that the process moved quickly enough for me to complete within the required timeframe. That in itself made a huge difference and took a lot of pressure off what can be a very stressful situation.
Overall, I found the service professional, reliable and solution-focused. I’m really pleased with the outcome and would definitely recommend Pepper Money to anyone who may not fit the criteria of high street lenders but still needs a lender who understands more complex cases.
Thank you again for your support throughout the process.
4 maart 2026
Antwoord van Pepper Money UK
Thanks for such a thoughtful and detailed review. We’re really pleased we could support you with a fair and human approach to underwriting whilst helping you meet your auction deadline quickly. It’s great to hear the process helped ease the pressure and deliver a positive outcome for you. Thank you for choosing Pepper Money.
Efficient service
I was amazed how efficient the service was. Timing of replies to queries were amazingly fast. I was so pleased we chose Pepper for our mortgage. Thank you
10 april 2026
Antwoord van Pepper Money UK
Thanks for your feedback, Anne. We’re so pleased you found the service efficient and responsive. Clear communication and quick turnaround are things we really focus on, so we're happy to hear this was your experience. Thanks for choosing Pepper Money for your mortgage.
Help to reduce my yearly term with an…
Help to reduce my yearly term with an interest rate below what we currently had.
2 februari 2026
Review zonder uitnodiging
Antwoord van Pepper Money UK
Thanks for your feedback, Lynda. We’re delighted we could help you secure a better rate and support you in reducing your term. Great to hear such a positive outcome for you.
The application process was easy and…
The application process was easy and completed really quickly
2 april 2026
Antwoord van Pepper Money UK
Thanks for your review, Susan. It’s great to hear the process felt easy and quick, exactly the experience we aim to deliver. Thanks for choosing Pepper Money.
Antwoord van Pepper Money UK
Thanks for the kind words, Elliot. We’re pleased you found the application swift and uncomplicated. If we can help again in the future, we’re always here to support.
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