Very very poor service. False advertising of sizes of products. And complete silence and will ignore you on all available contact details. DO NOT RECOMMEND at all.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
So i got an sms stating my parcel is being delivered.. This was on Thursday 10 September. Today on Sunday 13 September i got a WhatsApp message saying the delivery is being canceled due to the compa... Toon meer
Perfect Dealz phoned me within 3 minutes after placing an order for 2 fat-tyre electric bicycles. The service was excellent, even after delivery of the bicycles which I received within 5 days. I was... Toon meer
Bedrijf heeft geantwoord
Please note that I have sent a message on your whatsapp stating that Portable Coffee Ceramic Mug Set With Warming Coaster is broken. Drying Laundry Balls 2pcs ordered with this order PDZ10186 a... Toon meer
Bedrijfsgegevens
- Online marktplaats
- ook in
- Cosmeticawinkel
- Cosmetische producten groothandelaar
- Doe-het-zelfzaak
- Groothandelswinkel
- Kinderspeelgoedwinkel
Geschreven door het bedrijf
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contactgegevens
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, Zuid-Afrika
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2,4
Slecht
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Perfectdealz
Dear Mpho,
Thank you for your feedback, and I’m glad to hear the delivery was fast.
However, I’m very sorry to learn that the wrong product was sent, even if it serves a similar purpose. We understand how frustrating this must be, and it’s certainly not the experience we aim to provide.
Please accept our apologies for the mix-up. We’d like to make this right for you — whether that means sending the correct item (subject to availability),
Kindly let us know how you’d prefer to proceed, and we’ll handle it promptly.
Thank you again for bringing this to our attention.
Kind regards,
Perfect Dealz
Antwoord van Perfectdealz
Dear Ryan,
Thank you very much for your kind feedback!
We’re glad to hear that you found our service consistent, simple, and efficient — and that your order was processed and delivered in a timely manner. That’s exactly the experience we aim to provide every time.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards
Perfect Dealz
Received my goods very fast and nicely…
Received my goods very fast and nicely packaged
1 september 2025
Antwoord van Perfectdealz
Dear Dianne,
Thank you so much for your kind feedback! We're thrilled to hear that your order arrived quickly and in great condition.
We always strive to provide efficient service and careful packaging, so it's wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Perfect Dealz
It took long to just get the order then…
It took long to just get the order then even longer to process it. Once it was out for delivery it took another 2 week to get delivered. Then it wasn't the color that I ordered which the sales person could have just told me that before sending them. And now I'm waiting for my refund.
28 augustus 2025
Antwoord van Perfectdealz
Dear Chris,
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced.
It's disappointing to hear that your order was delayed at multiple stages and that the item you received was not the correct color. We understand how frustrating this must have been, especially after waiting so long for delivery. You're absolutely right — clear communication from our end could have prevented this issue, and we take full responsibility for that oversight.
Regarding your refund, please rest assured that we are actively processing it and will ensure it's completed as soon as possible. If you haven't already received a confirmation, you should be hearing from us shortly.
We truly value your patience and understanding, and we're committed to making this right. If there's anything else we can do to assist you further, please don’t hesitate to reach out.
Kind regards,
Perfect Dealz
Service levels is a negative
Service levels is a negative. Lack of communication. Not willing to compromise on timelines and reservations. Salesperson Jordache was a nightmare to deal with. Never returned emails or phone calls timeously.
Will never deal with this Company again.
29 augustus 2025
Antwoord van Perfectdealz
Dear Roshan
Thank you for your honest feedback. We're truly sorry to hear about your negative experience and the frustration it caused.
We understand how important communication, reliability, and professionalism are — especially when it comes to meeting timelines and responding to customer needs. It’s clear that we fell short in several areas, particularly in your interactions with our team, and for that, we sincerely apologize.
Your experience with Jordache and the lack of timely responses is not reflective of the service we aim to provide. We take your comments seriously and will be addressing this internally to ensure it doesn't happen again.
While we regret that we've lost your trust, we do appreciate you taking the time to share your concerns. If there's any way we can follow up or make amends, please don’t hesitate to let us know.
Wishing you all the best,
Perfect Dealz
No delivery updates were provided.
28 augustus 2025
Antwoord van Perfectdealz
Dear Tshepang ,
Thank you for your feedback, and I sincerely apologise for the lack of delivery updates on your order.
We understand how important timely communication is, especially when it comes to tracking your delivery. We're currently reviewing what went wrong in this instance to ensure it doesn’t happen again.
Your experience matters to us, and we’re committed to improving our service. If you still require any information regarding your order, please don’t hesitate to reach out — we’re here to help.
Kind regards,
Perfect Dealz
False advertising
False advertising, the product advertised (stun gun) said it was 10000 watts, and received one that has 5000 watts. Wouldn't have bought if I knew that was the case. Highly unhappy with my purchase and would like to return the item for refund
28 augustus 2025
Antwoord van Perfectdealz
Dear Pieter,
Thank you for reaching out, and I sincerely apologize for the discrepancy between the product you received and what was advertised.
We understand how frustrating it is to receive an item that doesn’t match the specifications listed, and we take claims of false advertising very seriously. If the stun gun you received is rated at 5000 watts instead of the advertised 10000 watts, that’s absolutely not acceptable.
We’d be happy to assist you with a return and refund. Please provide your order number and any additional details or images of the product packaging, if available, so we can escalate this to our team and also correct any misinformation on our listing.
We appreciate your feedback and are committed to making this right.
Kind regards,
Perfect Dealz
The service was good and professionally…
The service was good and professionally when i returned my scale to fix a sensor and i also got a discount.
26 augustus 2025
Antwoord van Perfectdealz
Thank you so much for this wonderful feedback! We're thrilled to know our team was able to professionally handle the repair of your scale's sensor. We're happy we could provide a discount as well and appreciate you taking the time to share your positive experience.
Excellent fast ND friendly service
Very good service ND fast ND the staff is patient to help
25 augustus 2025
Antwoord van Perfectdealz
Thank you so much for this wonderful feedback! We're thrilled to know that our fast, friendly service and patient staff made a positive impression. We really appreciate you taking the time to share your experience!
The staff was friendly and… great
The staff was friendly and professional. Quick Delivery
20 augustus 2025
Antwoord van Perfectdealz
Thank you for the fantastic review! We're so glad to hear that you experienced our fast and friendly service, and that our staff was patient and helpful.
The quality of the item is poorly made
The quality of the item is poorly made. The cloth on the one attachment started tearing away from the attachment within 1 minute of testing the machine.
I emailed asking for a refund but no response.
Tried going into the website but didn't seem to exist. Not happy at all
19 augustus 2025
Antwoord van Perfectdealz
Thank you for bringing this to our attention, and please accept our sincerest apologies. We are truly sorry for the issue with the item's quality and for the lack of response to your email and our website's functionality. We know how frustrating this must be, and we take full responsibility for it.
We want to make this right. One of our agents is currently handling your case.
I AM HAPPY WITH THE PRODUCTS AND ALSO…
I AM HAPPY WITH THE PRODUCTS AND ALSO THE SERVICE THEY WERE VERY QUICK TO DELIVER
7 augustus 2025
Antwoord van Perfectdealz
Thanks for sharing your positive feedback! We're delighted to hear that you're pleased with both the products and the prompt delivery. It's great to know our team is doing a good job.
The service.What you see,you get
6 augustus 2025
Antwoord van Perfectdealz
Thanks for letting us know! We're glad to hear that you're satisfied with our service and that our products are exactly as you expected.
The professional assistance I received…
The professional assistance I received at the store when I went in from the guard to the gentleman that assisted me.
1 augustus 2025
Antwoord van Perfectdealz
Fantastic news, and thank you for the visit, and we are glad you were taken care of.
Antwoord van Perfectdealz
Thank you! We're so glad you're happy with your order. It's our goal to make sure you get exactly what you wanted.
Communication was prompt.
29 juli 2025
Antwoord van Perfectdealz
Thank you for your feedback! We're glad to hear that our communication was prompt. We aim to keep our customers informed every step of the way, and it's great to know we succeeded.
Had a minor problem with my order,
Had a minor problem with my order,, but the assistant was instantly helpful.
28 juli 2025
Antwoord van Perfectdealz
We're so glad to hear that our assistant was able to help you right away! Providing quick and effective solutions is a top priority for us, and it's great to know we hit the mark. Thanks for the wonderful feedback!
I got exactly what I was looking for😃I…
I got exactly what I was looking for😃I bought a orthopedic memory foam pillow and it helped me sleep much better since I have been struggling to find the right pillow for my neck and shoulder pain. It's worth every cent, I would recommend it to anyone. I received my delivery before time and I'm greatful, thank you perfect deals👌👌🙏
22 juli 2025
Antwoord van Perfectdealz
That's fantastic to hear! We're absolutely thrilled that our orthopedic memory foam pillow has made such a positive difference for your neck and shoulder pain, helping you sleep much better.
Knowing that you found it worth every cent and would recommend it to anyone truly makes our day. We also appreciate you letting us know that your delivery arrived before time.
Thank you for choosing Perfect Deals and for sharing such a wonderful review!
Got the package in good time
Got the package in good time, just wish they kept me up to date on the shipping status so I could have prepared better for the delivery, but other than that, it was a very good first experience
22 juli 2025
Antwoord van Perfectdealz
Thanks for your feedback! We're glad to hear you received your package in good time and that you had a good first experience with us.
We sincerely apologize for the lack of updates on your shipping status. We understand how important it is to be kept informed so you can prepare for your delivery, and we'll be looking into how we can improve our communication throughout the shipping process.
We appreciate your business and hope to serve you even better next time!
Antwoord van Perfectdealz
Thank you, and we are delighted to hear this.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.