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Perfume Direct Reviews 1.283

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi, l tried Perfume Direct for the first time after being disappointed with the prices certain high street shops were charging for their aftershave and Toilette sprays,l wasn’t disappointed l ordere... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a gift box style set of the Be Delicious perfume, and there's zero issues with it for a very good price. Came as expected, smells right, and arrived super fast too with just standard shipping... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The website is clear, the ordering process clear & quick. The parcel arrived in time, the packaging is fit for purpose. The fact this company is UK owned & based is really important to me. Thank you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great sizes and range of products Fast delivery Price bit higher than anywhere else per ml but great smaller bottles can be bought so cheaper that way Will definitely recommend and may use again i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Geuren- en aromaleverancier
  5. Gezondheids- en schoonheidsartikelen winkel
  6. Toiletbenodigdhedenwinkel

Geschreven door het bedrijf

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. We stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Geschreven door het bedrijf

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Contactgegevens

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Recomand....was fast delivery,is coming…

Recomand....was fast delivery,is coming the same date were him tell me...is a great parfum 🥰🤗 definitely I will buy again for him💯💯❤️

15 april 2026
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Antwoord van Perfume Direct

Thank you so much for this lovely review Angelica! If you'd like to buy from us again, next time you can use the discount code: RETURN10 for 10% off 😁

Beoordeeld met 5 van de 5 sterren

Order came ontime

Order came ontime and in good condition no problem and at a good price.

14 april 2026
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Antwoord van Perfume Direct

That's really great to hear, thanks for taking the time to leave a review Emily 😁

Beoordeeld met 2 van de 5 sterren

Lancôme O’Dazur - fragrance not as it should be.

Unfortunately the product I ordered did not smell as it should. I’m supposing this is because it is old stock and was discontinued by Lancôme a couple of years ago. My wife is quite disappointed.

14 april 2026
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Antwoord van Perfume Direct

Hi there, really sorry to hear your wife wasn't 100% happy with her fragrance. Please reach out to support@perfumedirect.com and we can get this sorted for you. Sometimes when a fragrance hasn't been stored correctly during its lifetime eg: too hot or cold, the scent can change slightly. Really sorry if this is the case here - thanks for bringing it to our attention!

Beoordeeld met 1 van de 5 sterren

Perfume came in a unprotected box the…

Perfume came in a unprotected box the whole tin was dented

14 april 2026
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Antwoord van Perfume Direct

Hi Danielle, really sorry to hear the tin was dented when it arrived! I understand how frustrating that is. Please reach out to our customer support team at support@perfumedirect.com and we'll get this sorted asap! All the best!

Beoordeeld met 1 van de 5 sterren

Bought a bottle of aftershave

Bought a bottle of aftershave. Few months after purchasing the bottle top sheared off. Thankfully it didn't cut me at least, but at least half a bottle was spilt. When I contacted them, their response was "We offer a month warranty. Contact the manufacturer". Appalling customer service. Won't use again

21 april 2026
Review zonder uitnodiging
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Antwoord van Perfume Direct

Hi Stuart,
I am so sorry for the email you received. I can see a member of our team has replied with a little more explanation of the reason. The item was purchased 8 months ago and so we would be unable to provide a refund at this time. If you require any further assistance please do not hesitate to contact us.
Thanks

Beoordeeld met 5 van de 5 sterren

Cool site

Cool site - grate service - quick delivery

13 april 2026
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Antwoord van Perfume Direct

Really appreciate the feedback :) So glad you like the website, service & quick delivery!

Beoordeeld met 5 van de 5 sterren

The website is clear

The website is clear, the ordering process clear & quick. The parcel arrived in time, the packaging is fit for purpose. The fact this company is UK owned & based is really important to me. Thank you Notino & all their staff.

13 april 2026
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Antwoord van Perfume Direct

Hi Hillary, thank you so much for the lovely feedback. I noticed you mentioned Notino - we're actually Perfume Direct (also a UK owned & based company 😁) Really glad you enjoyed shopping with us :)

Beoordeeld met 1 van de 5 sterren

The perfume would not come out when I…

The perfume would not come out when I tried to spray it, I want a refund

13 april 2026
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Antwoord van Perfume Direct

Hi Sharon, really sorry to hear the fragrance isn't functioning correctly. Please get in touch with our customer care team at support@perfumedirect.com & we'll get this sorted for you asap!

Beoordeeld met 5 van de 5 sterren

The delivery was fast

The delivery was fast, the perfume is really nice and the price very good

13 april 2026
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Antwoord van Perfume Direct

Thank you so much for the feedback Camelia :) So glad you're happy with the delivery speed, price & the product!

Beoordeeld met 5 van de 5 sterren

Great service and very competitive…

Great service and very competitive prices. All round very pleased with my shopping experience.

10 april 2026
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Antwoord van Perfume Direct

Thanks for the feedback Kenneth, we really appreciate it! We're so pleased you were happy with your shopping experience with Perfume Direct!

Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company. Great pricing. Fast delivery. Absolutely would recommend.

2 april 2026
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Antwoord van Perfume Direct

Thank you so much for the wonderful review Lisa 😊

Beoordeeld met 5 van de 5 sterren

The item arrived as described and well…

The item arrived as described and well packaged. Considering it was the Easter weekend, the item was delivered in a timely manner.

2 april 2026
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Antwoord van Perfume Direct

Thank you Ronnie! Really appreciate the feedback and so glad you were happy with the product, packaging & delivery time!

Beoordeeld met 5 van de 5 sterren

Great first time experience

Great first time experience. One of my favourites back in the day,

8 april 2026
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Antwoord van Perfume Direct

Thanks for the feedback Sharon, we're so pleased you chose to shop with us! Now you're a customer you can use the discount code RETURN10 for 10% off your future orders!

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