We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The product arrived in a timely manner, well packaged, and secure. I have not needed customer service. I have used the product on my lashes nightly for 1 week. I am starting to see positive resul... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful products that actually work to boost the strength, health and vitality of your hair/lashes/skin! It’s so lovely to see a brand using natural hormone and chemical free and skin safe oils to d... Toon meer

Beoordeeld met 3 van de 5 sterren

Was enjoying using the brow and lash serum until I dropped the product on the floor which smashed the glass bottle into pieces. I recommend being very cautious with the glass tube as it is very fragil... Toon meer

Beoordeeld met 5 van de 5 sterren

This lash oil is Amazing!!! Previously I’ve used a more expensive branded one and didn’t realise it was full of toxic & dangerous chemicals (I had such dry eyes from it). I was recommended PERL by a f... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Isobel Perl is a waterless skincare brand creating indulgent daily rituals for skin and mind. Each product is thoughtfully formulated using natural, concentrated ingredients that are gentle, effective, and designed to elevate everyday self care. We believe skincare should feel like a moment of calm, not a chore.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

515 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(515)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Blurry vision

Unfortunately this product made my eyes blurry at night and now in the morning . I have been advised by the company to discontinue use .
I would not recommend this product.

11 november 2024
Review zonder uitnodiging
Logo Isobel Perl

Antwoord van Isobel Perl

Hi Gaynor,

We understand that you had issues with the product & I’m truly sorry it didn’t meet your expectations.

As mentioned in our previous email, we recommend discontinuing the use of the product if it's not working well for you. Since everyone’s skin & eyes can react differently to skincare & hair care products, we cannot take responsibility for individual reactions.

We advised that we can arrange for a return of the unused product & either exchange it for an eyeliner brush which may offer better application or provide you with a full refund – whichever you prefer.

It’s disappointing to see your review as we genuinely wanted to resolve this for you via email.

We await your response to help resolve this matter.

Best,
PERL team

Beoordeeld met 4 van de 5 sterren

Lash serum not too suitable for daytime use

I’m a big fan of lash products and like to keep mine suitably conditioned. Always on the lookout for something new and the lash oil popped up. Knocking one star off as it manages to seep into my eyes and make things blurry/irritated for the day so only use at night time now. Not sure how this can be resolved but it doesn’t happen with other lash products I use.

4 november 2024
Review zonder uitnodiging
Logo Isobel Perl

Antwoord van Isobel Perl

Hey NB,

Many thanks for the review & I'm glad to hear you are a big fan of our lash oil.

We always recommend using the oil in the evening & less is more when it comes to application.

I can't wait to hear how things continue.

Best,
Isobel - Founder & CEO @ PERL

Beoordeeld met 4 van de 5 sterren

I’ve previously used uk lash and found…

I’ve previously used uk lash and found the only result was causing my eyes to darken. Decided to give PERL lash and brow oil a go and I was extremely happy with the results. My own expieriance has been good. I like to get individual lashes which always causes damage or removes some of my natural lashes. Each time they are removed I use the lash oil and find it helps strengthen and re grow my lashes. I personally see results fast and as a wee bonus it gives my lashes a curl which is lovely considering they are naturally poker straight.

Only issue I have is I find the lash oil seeps to my eyes making things a little blurry. Because of this I tend to only use it before bed

10 oktober 2024
Review zonder uitnodiging
Logo Isobel Perl

Antwoord van Isobel Perl

Hey Louissa,

I'm so pleased to hear about your positive experience with our lash oil & how it nourishes & strengthens your lashes.

We always recommend using the oil in the evening & less is more when it comes to application.

Looking forward to hearing how your progress goes!

Best,
Isobel - Founder & CEO @ PERL

Beoordeeld met 5 van de 5 sterren

Better than I ever expected

I use this and it’s 100 percent worth it!! it last for ages, I’ve got super sensitive eyes and have never had any irritation and plus I’ve only been using it for two months and already have results!

17 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 results after 3 weeks

I’ve only been using the Lash Oil for 3 weeks and already the results are unreal!! My lashes were weak & lost their length after months of having lash extensions. But in less than a month they’ve already grown so much & become so much fuller. Cannot recommend this product enough!!

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the hair oil

Love the hair oil , I use this on my color damaged hair as a scalp treatment and hair mask before hair wash day and it always leaves my hair less frizzy and smoother

16 juni 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor customer service

I ordered the eyelash serum and the product took about a week to arrive. I realised I had ordered the wrong applicator as I needed the eyeliner applicator instead of the spool. I reached out asking if it would be possible for them to send me an eyeliner applicator as I had overlooked there were two types of applicators when I placed my order, and added that I’d be happy to pay for postage. Their answer was that basically they couldn’t. Really? This is a an easy problem to fix, and what kind of brand trying to gain a loyal customer base does not try to problem solve with the customer excited to try their product? So disappointed at the way they handled my it, they lost me that day, and I walked away with a feeling they don’t really care.

6 juni 2024
Review zonder uitnodiging
Logo Isobel Perl

Antwoord van Isobel Perl

Hi Kim,

I want to clarify that I cannot send you a different applicator because it will not fit the bottle you ordered. The caps are different sizes, as I’ve previously mentioned in our email exchanges.

I understand that this situation is frustrating, and I genuinely wish there was more I could do to resolve it.

Thank you for your understanding.

Best,
Isobel - Founder @ PERL

Beoordeeld met 2 van de 5 sterren

I have been using this lash oil for about a month

I have been using this lash oil for probably a month now and I haven’t noticed a lot of difference in my lashes, I know you’re supposed to wait 3 months for results but I received an email that asked me to leave a review of my experience with the PERL lash oil. I’m sure that after said amount of time I will see growth in my lashes, I am hoping this is the case, I will leave an updated review once I start to see positive lash growth.

24 mei 2024
Review zonder uitnodiging
Logo Isobel Perl

Antwoord van Isobel Perl

Hi Ciara,

Thank you for the review & we look forward to hearing the progress once you've been using the product for 3 months.

Best,
Isobel, Founder @ PERL

Beoordeeld met 5 van de 5 sterren

Lovely team with brilliant customer…

Lovely team with brilliant customer service. I have only been using the product for about a month now so can't say much about the effectiveness, however, the lash serum is suitable for sensitive eyes (such as mine).

21 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Lash Oil

Best Lash Oil! You see many lash oils advertised but for me this is the one and only that actually makes my lashes feel like they have doubled in length. I have been using now for around 9 weeks at at about week 3 I could see a significant difference to the condition of my lashes and length.

After about 6 months of having fake lashes and 5 weekly infills my technician felt the need to tell me to think about giving my lashes a break. When I chose to have them removed I was in shock how broken and short they had become with some sections being completely bald. I felt like an ugly duckling but immediately invested in PERL! Thank god for PERL because now my lashes are my own again and in all honestly twice as long. Thicker and in great condition. Paired with dye and a lash lift I always get compliments about the length. The frill when I get to say “ there all my own” - no fakes here!!

Thankyou PERL! ……. Now on to the hair oil :)

11 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best small business I have ever…

The best small business I have ever bought from, love the products and the packaging they come in is safe and well presented. Shipping and delivery comes days after purchasing and will 100% be buying from perl again

17 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been loving the lash oil

Been loving the lash oil, reminder to the weird reviews, rome wasn't built in a day, took me 3 weeks to see a dramatic difference! used on my lashes and my eyebrows and now noticing crazy growth!! great after all my eczema face flares that have caused them to go rather sparse!! THANK YOU PERL!!

13 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovley

Super kind team, honest, reliable, and helpful! They have amazing products that you can trust. Love perl

3 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

quick delivery, great products

I ordered the lash oil on pre-order and the green clay mask package, my order was literally shipped like 2 days later, on the morning of the relaunch! I was really impressed by the quick delivery.

The products are beautifully presented as well which is a plus of course :)

I've applied the mask twice already and I had some inflamed hormonal pimples before applying, the mask was SO SOOTHING and it literally made the inflammation go away!! Skin is calm and smooth now, I'm really happy!

For the lash oil, I like the applicator but have only used it for a couple of days now so I cannot yet speak about how effective it is :)

10 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product!

I have been so happy with Perl cosmetics and have purchased the eye lash oil twice! The clay mask is amazing! I absolutely love this brand! Shipping was super fast and love the thank you note by the founder and owner, gives a really lovely touch! I am a huge fan of Perl Cosmetics and highly recommend this product. I will purchase my eye lashes oil again and so pleased to have come across this brand!

15 april 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer