These Alarms should be free to anyone who has lived, worked and paid National Insurance for most of their working Live. My Friend in Scotland got hers free from the national Health, my Children are pa... Toon meer
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Lees wat reviewers zeggen
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Toon meer
Bedrijf heeft geantwoord
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Toon meer
Bedrijf heeft geantwoord
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Contactgegevens
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Verenigd Koninkrijk
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Uitstekend
244 reviews
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Care alert service
From the first conversations with you the people I dealt with were very efficient, understanding and supportive
11 maart 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Thurza,
We're so happy to hear that our team was efficient, understanding, and supportive during your interactions with us. Thank you for sharing your positive feedback!
Antwoord van Personal Alarms from Age UK Trading
Hi Janet
We're so glad to hear our service meets your expectations. Thank you for your kind words!
Kind regards,
Hilary
Wonderful reassuring service
When the button is pressed I get a quick friendly response. The operator stays in contact with me untill help has arrived of which is very reassuring.
In all the serves is perfect.
8 juli 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Elizabeth,
We are so pleased to hear that our service provides you with such reassurance and that our team's quick and friendly responses meet your expectations. We truly appreciate your kind words.
Kind regards,
Hilary
Antwoord van Personal Alarms from Age UK Trading
Hi Claire,
We're happy to hear that ordering and setting up was easy for your mother-in-law. We appreciate your positive feedback.
Kind regards,
Hilary
Antwoord van Personal Alarms from Age UK Trading
Hi,
We're delighted to hear you found our service helpful and friendly, and appreciate your kind words about our post-setup care. Thank you for your positive feedback!
Kind regards,
Hilary
Supportive customer service
I had to have the fall alert removed as it was too sensitive but the company were helpful and supportive. The personal alarm gives me peace of mind in the house and garden in case I need help.
8 juli 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Geraldine,
We're so glad to hear our team provided helpful support regarding the fall alert. It's wonderful that the personal alarm now offers you peace of mind both at home and in the garden. Thank you for sharing your positive experience with us!
Kind regards,
Hilary
Excellent customer service
Excellent customer service . So glad we got one . Piece of mind
8 juli 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Linda,
We're so glad to hear our customer service provided you with peace of mind. Thank you for your wonderful feedback!
Kind regards,
Hilary
very nice friendly staff
8 juli 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Angela,
We are so happy to hear that our team made such a positive impression on you. We truly appreciate your kind words!
Kind regards,
Hilary
Only used when alarm gone off…
Only used when alarm gone off accidentally but always polite and helpful.
30 juni 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Alexandra,
We're happy to hear that our team has been polite and helpful during your interactions with us. We appreciate your positive feedback!
Kind regards,
Hilary
Because I live in s barn with very…
Because I live in s barn with very thick walls mobile reception very bad. This alarm was able to receive a signal and I can connect through my mobile which I always carry with me. As yet have only used it for testing. Hope I never have to!
5 februari 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Elisabeth,
We're so glad to hear our alarm system is working well for you. It's reassuring to know you have that connection. We hope you never need it either, but we're here if you do. Thank you for your review.
Kind regards,
Hilary
Antwoord van Personal Alarms from Age UK Trading
Hi June,
We're so happy to hear that our team provided you with excellent assistance. Your positive feedback means a lot to us!
Kind regards,
Hilary
Personal alarm - a two - way process
My personal alarm is as requested ; and it turns out to be a very stylish wrist watch ! I received clear information about how the alarm process works . But unfortunately it arrived in a box which did not contain the equally important Key Safe . Which suggests that my personal circumstances - no family or keyholder friends - was not adequately understood/registered.
23 juni 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Michael,
Thank you for sharing your recent experience. We are sorry to hear that there was a delay between the delivery of your alarm and your key safe order. I will feed this back to the relevant team.
Kind regards,
Hilary
The service I received after I used my…
The service I received after I used my alarm helped me to calm down and deal with situation.
19 april 2026
Antwoord van Personal Alarms from Age UK Trading
Dear Joy,
Thank you for sharing your experience: We're glad found reassurance in our service when needed.
Charlie
Delivery was rapid
Delivery was rapid, installation was straightforward, testing the line was incident free, and the pendant stood the shower test with flying colours - i.e. it was water proof!
5 juni 2026
Antwoord van Personal Alarms from Age UK Trading
Dear Colin,
Thank you for sharing your positive experience! We look forward to providing continued support.
Charlie
Efficiency in handling my transaction.
27 januari 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Derek,
Thank you for the valuable positive feedback: We take pride in our efficient service.
Charlie
Very easy to set up and use
Very easy to set up and use. Efficient service.
Gives some peace of mind to the wearer and family.
8 juli 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Belinda,
Thank you for sharing your feedback - we're glad to hear our service provides peace of mind.
Charlie
Wonderful and helpful people to help…
Wonderful and helpful people to help set up and manage this excellent service. My Mum has this, it's fantastic peace of mind for us both. I certainly recommend them to everyone wanting "protection " for a vulnerable person.
21 april 2026
Antwoord van Personal Alarms from Age UK Trading
Dear Linda,
Thank you for sharing your experience! We're glad to hear you find peace of mind in our service. We look forward to providing continued support.
Charlie
Antwoord van Personal Alarms from Age UK Trading
Hi Mary,
We're glad to hear you feel reassured by our prompt response.
Charlie
Alarm was well tested out by you in 7…
Alarm was well tested out by you in 7 locations in and near home.Design of pendant good so that it doesn't go off accidentally.
8 juli 2026
Antwoord van Personal Alarms from Age UK Trading
Hi Sheila,
Thank you for the positive feedback on the design of the alarm!
Charlie
Excellent service
Easy to arrange, easy to install,
We have only used it twice and both of them was by accident when My Mum pressed the alarm by mistake, the company rang us within seconds, they were very understanding that it haf been pressed by accident, both times the caller was really polite and friendly to talk too, checking Mum was alright, the alarm when pressed is loud, Mum wad able ti speak to the caller from another room from where the device is installed with no issue, would highly reccomend, gives us the family piece of mind knowing if Mum is in the house by herself and anything was to happen there's help at hand to allert us
13 oktober 2025
Antwoord van Personal Alarms from Age UK Trading
Hi Allison,
Thank you for sharing your experience. We're glad to hear you've found our service responsive and reassuring! We look forward to providing continued support.
Charlie
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