Great variety of dog food, accessories, toys & lick mats etc online. They're amazing at helping with products that haven't worked out, refund immediately & help with replacement food. Great staff, alw... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love the ease of auto delivery. Never run out of food, and can push the delivery date out if you aren’t quite ready for the next order, or make it sooner if you need, and they always send a txt to... Toon meer
We have a very high needs Cavoodle - pancreatitis, seizures and more. The food he needs is very expensive, so it is great being able to buy in bulk at a discount. The website is easy to navigate, fa... Toon meer
Bedrijf heeft geantwoord
Pet Direct have a huge range of everything you could possibly need to keep your pet happy. I have been ordering vet prescribed diet for my sick dog from Pet Direct for several months now. Each time I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, offers exclusive discounts, Airpoints Dollars™ with every purchase, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Contactgegevens
32e Patiki Road, 1026, Auckland, Nieuw-Zeeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great, quality products with the best pricing anywhere.
Great, quality products and the best pricing I could find anywhere by a long shot. Speedy delivery.
21 april 2026
Review zonder uitnodiging
I love the ease of auto delivery
I love the ease of auto delivery. Never run out of food, and can push the delivery date out if you aren’t quite ready for the next order, or make it sooner if you need, and they always send a txt to say order is about to be sent etc. it’s so easy and so quick and always good pricing too!
23 april 2026
Review zonder uitnodiging
WOW the website is so easy to use for…
WOW the website is so easy to use for online ordering - fast and quick delivery - arrives next day
17 april 2026
Review zonder uitnodiging
Good range of products
Good range of products. Great prices. Impressive delivery time
16 april 2026
Review zonder uitnodiging
Great Place to Shop
Great service and a trusty place to shop for you pet(s), whether it is food or toys there is almost nothing that petdirect doesn't do 💯👍
11 maart 2026
Review zonder uitnodiging
Great website with extensive range of…
Great website with extensive range of products. Fast and efficient processing and delivery, thanks heaps team.
21 april 2026
Review zonder uitnodiging
Petdirect is second-to-none in getting…
Petdirect is second-to-none in getting orders to me. Although i live in the rural Far North, orders generally reach me the next day. Thank you!
16 april 2026
Review zonder uitnodiging
Great value.
We’ll known, reputable brands at good prices. Free delivery and super fast!
20 april 2026
Review zonder uitnodiging
I order dry food and dental sticks…
I order dry food and dental sticks online. Every time I order I am amazed how quickly the order arrives. I have found the price better than going to opposition stores.
14 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hi Keith,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with our quick delivery and competitive prices. We look forward to seeing you again soon!
Ordered the scoopfree litter tray and…
Ordered the scoopfree litter tray and in 2 days was delivered and is true to what they say odorless and very good
17 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hi Damon,
Thank you for your wonderful review! We're thrilled to hear that your ScoopFree litter tray arrived quickly and met your expectations. It's great to know that you're enjoying its odorless feature. Big pats to your furry friend/s 🐱
We have a very high needs Cavoodle
We have a very high needs Cavoodle - pancreatitis, seizures and more. The food he needs is very expensive, so it is great being able to buy in bulk at a discount.
The website is easy to navigate, fast and deliveries show up within 2 days - its fantastic
20 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Thank you so much for your wonderful feedback, Miranda! We're thrilled to hear that our bulk discounts are helping you care for your beloved Cavoodle. It's great to know you find our website easy to navigate and our delivery service prompt. Big pats to your furry friend!
Product range, Pricing & Customer Service
Product range & pricing is unbeatable. Top it off with amazing customer service & PetDirect is my favourite store to purchase my dogs needs☺️
8 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hello Ivy,
Thank you so much for your fabulous review! We're thrilled to hear that you love our product range, pricing, and customer service. Knowing we are your favorite store for your dog's needs really makes our day! 🐾
Afforable easy online access delivery…
Afforable easy online access delivery arrived 2 days after I ordered.
19 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hello Teresa,
Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you found our online platform easy to use and our delivery timely. We appreciate your support and hope you have a lovely day!
Fast delivery and good price too.
5 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hi Jessie,
Thank you so much for your five-star review! We’re thrilled to hear that you’re satisfied with our fast delivery and competitive pricing. We look forward to seeing you and your pets again soon!
Pet Direct - An exemplary company.
Pet Direct has a great product range at great prices, is prompt with delivery and exemplary in terms of communication.
15 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Dear Margaret,
Thank you so much for your wonderful review! We're thrilled to hear that you appreciate our product range, pricing, prompt delivery, and communication. Have a wonderful day!
Great way to shop with some great…
Great way to shop with some great bargains. And delivery is so fast. Highly recommend Pet Direct, easy no fuss internet shopping
17 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Ahiahi mārie Deborah
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed shopping with us and appreciated our bargains and fast delivery. Your recommendation means a lot to us.
Always fast deliver and great customer…
Always fast deliver and great customer service :)
16 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Ahiahi mārie Claire,
Thank you so much for your fantastic review! We're thrilled to hear that you're pleased with our fast delivery and customer service.
Very quick service 1/7
14 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hi Vivien,
Thank you for your⭐⭐⭐⭐⭐review! We're thrilled to hear that you were pleased with our quick service. We look forward to seeing you again soon!
Exceptional
Great range, excellent prices and super fast delivery- delighted customer
15 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hello Ang,
Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our range, found our prices excellent, and appreciated the super fast delivery.
Best pet shop
Great variety of dog food, accessories, toys & lick mats etc online. They're amazing at helping with products that haven't worked out, refund immediately & help with replacement food. Great staff, always willing to help!!
17 april 2026
Review zonder uitnodiging
Antwoord van Petdirect
Hi Andrea,
Thank you so much for your fabulous review! We're delighted to hear that you're pleased with our variety of products and customer service. Our team is always here to help, and it's great to know that our efforts make a difference.
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