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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Petit Pli is overwhelmingly good. It’s not only the creative and innovative fabric that allows the garments to grow with your child, but the quality, customer service and meticulous detail-oriented ex... Toon meer

Beoordeeld met 5 van de 5 sterren

The whole “grows with your child” thing feels slightly like magic, slightly like space tech, and very good for my wallet since kids outgrow clothes at ridiculous speed. It’s one of those ideas that ma... Toon meer

Beoordeeld met 5 van de 5 sterren

Passing Petit Pli at Battersea Power Station, I was pulled in by the riot of colour in the window display. Welcoming and helpful assistant who pointed me in the right direction and then gave me space... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely experience purchasing at the store for pants to try during pregnancy - super comfortable wear even in 3rd trimester now. Also purchased online to try out for the little one, can't wait to witne... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Petit Pli invents and applies groundbreaking material technologies that solve problems for individuals, businesses and the planet across the textiles value chain. Petit Pli is best known for "Clothes That Grow" an innovation that was designed for the most important people on Earth, children.


Contactgegevens

  • Ground Floor, The Power Station Upper, Battersea Power Station, 234 Circus Rd W, Nine Elms, SW11 8BZ, London, Verenigd Koninkrijk

  • care@petitpli.com
  • petitpli.com

4,4

Uitstekend

TrustScore 4.5 uit 5

164 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 2 van de 5 sterren

Terrible Delivery System

This was my first time ordering from Petit Pli and I can’t say that I’m happy with the product, since I never received it.

You chose UPS as your shipper, which in my opinion was a poor choice. They made three delivery attempts, and now the item is being sent back since they couldn’t deliver to an access point.

So maybe in the future, changing your shipping partner to insure customers receive their items is the way forward.

28 augustus 2025
Logo PETIT PLI

Antwoord van PETIT PLI

Hi Julian,

We’re so sorry to read about your experience, it’s the opposite of what we want for our users! We can see UPS recorded multiple delivery attempts and marked the parcel as delivered on 8 September, but it’s clear something has gone wrong along the way. We’ll be contacting both you and UPS today to investigate further and make sure this gets resolved quickly.

Thank you for sharing your feedback on shipping. We’re always reviewing our partners to ensure smooth delivery, and your input helps us do better.

Best wishes,
Ryan from Team Petit Pli

Beoordeeld met 5 van de 5 sterren

Quality products and service

Have loved their products - (my take) quality, durability, timelessness of designs - since I discovered Petit Pli years ago. And have been gifting them (and have received as gifts too) over the years. Most recent purchase - a merino wool jumper for a tiny human.

Must mention customer care - as always, it was prompt & friendly. Had given feedback on a previous purchase and received an email noting the feedback. In the recent purchase, I had made a request to change the colour of the jumper (assuming there was stock of preferred colour) and it was effected with no fuss. Thank you!!

7 augustus 2025
Beoordeeld met 5 van de 5 sterren

Great experience !

Amazing !

The team was extremely precise and attentive at every stage, showing great professionalism. Their kindness and willingness to help made the whole experience truly pleasant. Highly recommended!

28 juli 2025
Beoordeeld met 5 van de 5 sterren

KLYC

I am a US based customer. The shipment is fast and with tracking. It did take a little bit to get through clearance. The price is a-bit high compare to other brands, but they do provide great clothing quality! if there is money to be spend on good quality baby clothing that would last longer. Petit Pli would be the one.

22 mei 2025
Beoordeeld met 5 van de 5 sterren

Amazing clothes, wonderful shop

Passing Petit Pli at Battersea Power Station, I was pulled in by the riot of colour in the window display. Welcoming and helpful assistant who pointed me in the right direction and then gave me space to consider everything on offer but was able to help me when the sheer choice proved too much. I love the shop, can’t praise the service highly enough and am absolutely knocked out by the Violet Comet versatile top and bottoms I bought. Once the rest of my family and friends see what I have bought they will all be making a beeline for Petit Pli.

26 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dopo 2 settimane ancora nulla...

Dopo 2 settimane ancora non ho ricevuto l'ordine. Arrivano prima i pacchi dalla Cina. Mai più..
Aggiornamento: Pacco arrivato dopo quasi un mese. Tutina da astronauta bocciata per vestibilità (con gli elastici tirati, la tuta sul davanti, si raggrinzisce rimanendo abbassata e lasciando scoperto parte del corpo) e scomodità per i numerosissimi bottoncini.
Provo a chiedere il reso: inizialmente neanche mi rispondono e poi dopo un secondo contatto, si offrono per accettare il reso ma con spese di spedizione a mio carico; che per l'UK non sono neanche poche.
Risultato, tra spese di spedizione di consegna, e quelle eventualmente sostenute per la restituzione, mi conviene tenermi e regalare la tutina a qualcuno!

1 april 2025
Logo PETIT PLI

Antwoord van PETIT PLI

Ciao Alessandro,

Grazie per la tua recensione. Abbiamo verificato il tuo ordine: faceva parte di un pre-ordine limitato e in realtà lo abbiamo spedito in anticipo, il 1° aprile. La data di spedizione prevista era il 7 aprile, quindi l'abbiamo inviato con una settimana di anticipo.

Cerchiamo sempre di essere il più trasparenti possibile sulle tempistiche di consegna, soprattutto per le edizioni speciali come questa. Il tuo pacco è attualmente in transito con Poste Italiane e lo stiamo monitorando attivamente per assicurarci che arrivi in modo sicuro. Ti contatteremo anche direttamente via email per assicurarci che vada tutto bene.

Se hai altre domande, puoi scriverci a care@petitpli.com, siamo felici di aiutarti.
E grazie ancora per aver sostenuto un brand indipendente che sta creando qualcosa di nuovo!

Ryan di Team Petit Pli

----

Hi Alessandro,

Thanks for your review. We’ve looked into your order, it was part of a limited pre-order, and we actually dispatched it ahead of schedule on 1st April. The expected dispatch was 7th April, so we dispatched it a full week early.

We always aim to be as transparent as possible about delivery timelines, especially for special releases like this one. Your parcel is now in transit with Poste Italiane, and we’re actively tracking it to make sure it reaches you safely. We'll also follow up with you directly via email to check in.

If you have any questions, feel free to email us at care@petitpli.com, we’re happy to help. And thank you again for supporting an independent brand creating something new!

Ryan from Team Petit Pli

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