Petit Pli is overwhelmingly good. It’s not only the creative and innovative fabric that allows the garments to grow with your child, but the quality, customer service and meticulous detail-oriented ex... Toon meer
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Lees wat reviewers zeggen
The whole “grows with your child” thing feels slightly like magic, slightly like space tech, and very good for my wallet since kids outgrow clothes at ridiculous speed. It’s one of those ideas that ma... Toon meer
Passing Petit Pli at Battersea Power Station, I was pulled in by the riot of colour in the window display. Welcoming and helpful assistant who pointed me in the right direction and then gave me space... Toon meer
Lovely experience purchasing at the store for pants to try during pregnancy - super comfortable wear even in 3rd trimester now. Also purchased online to try out for the little one, can't wait to witne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Petit Pli invents and applies groundbreaking material technologies that solve problems for individuals, businesses and the planet across the textiles value chain. Petit Pli is best known for "Clothes That Grow" an innovation that was designed for the most important people on Earth, children.
Contactgegevens
Ground Floor, The Power Station Upper, Battersea Power Station, 234 Circus Rd W, Nine Elms, SW11 8BZ, London, Verenigd Koninkrijk
- care@petitpli.com
- petitpli.com
4,4
Uitstekend
164 reviews
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Amazing company!
I recently purchased a Petit Pli set as a gift for my goddaughter and I was really impressed - the concept is so clever!
Every detail has been carefully thought through; even the packaging can be reused and transformed into a kids jet pack. The material is also softer than I thought and loved all the new print designs. The order was received quickly and she loved it!
Merci Petit Pli!!
13 augustus 2023
Review zonder uitnodiging
Antwoord van PETIT PLI
Thank you so much for the kind review Ines! We're so happy you picked up on all the thought that has gone into every Petit Pli product, and that the garments were softer than you expected! All the best, Ryan & Team Petit Pli
Customer service is really good
Customer service is really good. Excelente communication. And the products quality is great.
31 juli 2023
Antwoord van PETIT PLI
We're at your service Cesar! We're very happy to hear the team exceeded your expectations, and that you love the product quality! Thank you, thank you!! Ryan & Team Petit Pli
Antwoord van PETIT PLI
We are so enthusiastic to have great people like you in our galaxy! Thank you for choosing Petit Pli! Best wishes, Ryan & Team Petit Pli
Computer engineering book for kids
Product looks good on website but I’m still waiting for my son’s first birthday present (baby computer engineering book) which has now passed and been ruined.
When buying I specifically read the delivery details because I needed it to arrive on time (2nd August) and your website stated within 2-3 days once dispatched.
If this is business days then the item should have arrived on his birthday(Wednesday).
It’s now Sunday evening and I’m still waiting for it.
Or even a reply from you on my previous email that stated that I’ve tried tracking it on Royal Mail with the ref number I was given but it says something went wrong.
I’m not impressed with the customer service of your company so far…
Update: on Tuesday I received an email stating I will be given a refund and sent the product. However, I did not receive either of those and am STILL WAITING...
Update: I did finally get it after writing this. Really nice engineering for kids book
27 juli 2023
Antwoord van PETIT PLI
Dear Oliver,
Thank you for taking the time to leave this review! My colleague has since responded to your email, but I would like to extend our apology for the delay. Regarding the receipt of your email, for some reason it had automatically been marked as spam, I believe my colleague shared proof of this (we are looking to minimise this risk for others in the future). Regarding your delivery, we experienced issues on the 26/27th July with the recent migration of our warehouse & Royal Mail incorrectly not tracking - however we had not spotted this particular case.
I do hope the solution from my colleague offered over email brings some delight to a series of unfortunate events! I can assure you that this is not typical, as we value our community of users so much.
All the best, Ryan & Team Petit Pli
Antwoord van PETIT PLI
Hello Adrienne,
I'm really sorry to hear this and appreciate that you brought it to our attention!
I can see that your item was dispatched the day after you placed you order via 48hr tracked service. It's really unusual it took so long for Royal Mail to deliver your parcel; especially since you are also based in the UK. I can see my colleague Samantha has already been in touch with you via email last week, and the parcel was finally delivered on Saturday. 🚀 I'm glad it arrived, but again, sorry that our delivery partner failed us on this one!
We will be opening an investigation with Royal Mail to identify the cause of this delay.
We really appreciate your patience and willingness to support us!
Ryan & Team Petit Pli
I love the concept
I love the concept. The product, packaging, everything is done with such attention to details. Thank you!
23 juli 2023
Antwoord van PETIT PLI
Thank you so much for your kind words! We're so happy you like the attention to detail placed on every little element. Thank you for your support! All the best, Ryan & Team Petit Pli
Antwoord van PETIT PLI
¡Gracias por tu apoyo!
😎 Looks great
Great service. Everything looks great and feels great quality. Really easy to get on and off a squirming baby. Was concerned it might all be a bit big (10/11 month old), but everything cinches just in the right places.
9 juli 2023
Antwoord van PETIT PLI
Thank you so much for your feedback Campbell! We're glad to hear everything cinches in the right places! We hope your Petit Pli suit protects your LittleHuman whatever the weather and if you plan on visiting the Young V&A - a Petit Pli suit is on exhibit - so make sure your LittleHuman represents! We're here if you need anything! Thanks, Ryan & Team Petit Pli
I love your company and what you do in…
I love your company and what you do in the sustainability world. The piece I ordered arrived super fast which I loved. My only issue is that based on the photos I was expecting more of a cream color but the vest is actually beige/darker than I had expected…..maybe you could next release a cream or offwhite? :—)
26 juni 2023
Antwoord van PETIT PLI
Hi Mimi! So happy to hear you love what we do and that your order zipped its way over the Atlantic ocean to you so quickly! We're going to have a look at the Adultwear Gilet product images to figure out why the colour may have appeared darker than you expected! We aim for colour accuracy when the images are rendered on Apple devices. We'll be in touch asap! Thanks again, Ryan & Team Petit Pli
Innovative design.
6 juni 2023
Antwoord van PETIT PLI
Thank you for taking the time to leave a review! All the best, Ryan from Team Petit Pli
Flawless product and shipment service!
24 mei 2023
Antwoord van PETIT PLI
Thank you Victor! We appreciate you taking the time to leave a review! Wishing you wonderful explorations ahead with your Petit Pli! All the best, Ryan from Team Petit Pli
Antwoord van PETIT PLI
Thank you for your support & feedback Michaela! It means a lot to the team! All the best, Ryan from Team Petit Pli
Brilliant concept
Lovely experience purchasing at the store for pants to try during pregnancy - super comfortable wear even in 3rd trimester now. Also purchased online to try out for the little one, can't wait to witness the pants growing with the child! Happy to support a brilliant concept.
19 maart 2023
Antwoord van PETIT PLI
Your support means the world to us! Thank you for being a curious person and walking into our universe! All the best, Ryan from Team Petit Pli
Such a great concept!
Great concept, beautiful cloths, makes you wonder why no one else thought of this! If nothing else just check out the store, the clothes are so cool and in an age of throw away clothing, these will last for years.
26 april 2023
Review zonder uitnodiging
Antwoord van PETIT PLI
We are so happy you enjoyed visiting our universe! Thank you so much for your support & kind words! All the best, Ryan from Team Petit Pli
I'm from the States (United not so…
I'm from the States (United not so much). Everyone wants to know where I got my unique and stylish face masks. Sometimes I keep it a secret (a boy's got to be a little mysterious once in a while), and sometimes I shout it to the stars: Petit Pli!
10 april 2023
Review zonder uitnodiging
Antwoord van PETIT PLI
Wohooooo! We are so happy to read this!! Keep up the mysterious aura! (But also keep shouting, it helps us so much 🥲!) All the best, Ryan from Team Petit Pli
Battersea Power Station
Lovely staff very nice and friendly and explained in detail about the product and company, in all a great experience
7 mei 2023
Antwoord van PETIT PLI
Thank you for being a curious person and walking into our universe! We're so happy to hear you enjoyed the visit and that the team were helpful! All the best, Ryan from Team Petit Pli
Truly amazing!!
I had seen Petit Pli’s revolutionary products mentioned everywhere, from several design awards to magazines articles on the circular economy.
As someone who is very focussed on product design, zero waste and circular economy, I was intrigued to see the products in real life.
I purchased “clothes that grow” product bundle, a satélite pocket and a mask, all of the items were gifts.
When I received the items they fully lived up to what I was expecting from a company with so many design awards, truly amazing.
Wishing you the best of luck with your new store in Battersea, please continue with your efforts to make the world a much less wasteful place!
25 mei 2022
Review zonder uitnodiging
Antwoord van PETIT PLI
Thank you so much for the kind review! We're happy to hear the gifts you ordered lived up to all the design accolades we've won over the years!! We're so glad to have you join our universe and can't wait to welcome you in our Battersea store! All the best, Ryan from Team Petit Pli
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