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Beoordeeld met 5 van de 5 sterren

I found the ordering process extremely user-friendly and I look forward to receiving the product and seeing the improvement in my dog's condition. She is a rescue dog with a few skin and coat issu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought the Petz Park Plaque Control for Cats and I have been gradually adding this into the cat food each morning. Surprisingly, they are still eating their food. I have tried other brands with n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delivery service is fantastic. No problem. However when I ordered and sent a late message asking if you can please credit the points to me as I was having trouble signing up as a member, I received... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using the hip and joint supplement for over 12 months on our z Labrador with hip dysplasia in both his rear hips. It’s been really helpful on helping him maintain an active lifestyle.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. ook in
  3. Dierenarts
  4. Dierenwinkel
  5. Hondenopvang
  6. Hondenpark

Geschreven door het bedrijf

We're Petz Park and we're here to keep your pet by your side for as long as possible. We're proud of the community we've built through improving dog and cat health around Australia and want you to join us too! Shop with us online and start your journey with Petz Park.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(10.519)

463 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Service Second to None

Service is second to none. I no sooner order the product when I get a notification that it has been shipped. I thought I was going to run out before the next delivery but due to prompt service and expedition, that didn't happen. I am very happy with the service.

19 september 2026
Review zonder uitnodiging
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Thank you so much for taking the time to share such a lovely review with us! We are thrilled to hear that you experienced fast delivery and that your order arrived right in time before you ran out. Providing prompt and reliable service for you and your pet is always our top priority. We truly appreciate your support and continued trust. ❤️

Beoordeeld met 5 van de 5 sterren

Fantastic Service and Product

I made my order around 9pm on Thursday 17th September, got an email at 8.48am the next day (Friday 18/9) to say my order had shipped, and received my order today, Monday 21/9.
I have ordered many times and always had the same great service. Easy to order online, good website.
I get the Hip & Joint supplement and it really works, have been using it for over 18 months now. We started using it when our little senior dog Daisy started limping and lifting up her back leg when walking/running, and after only a week or so the limping stopped. Thought it might be a fluke, so when we finished the pack, I didn't re-order, and about a week later I noticed she was limping again, so quickly did an order and got her back on it and the limping stopped. Then forgot to re-order and sure enough the limping started yet again, so now I am on it as soon as we get low to make sure she doesn't miss a day of it. She loves it too, we just sprinkle it on her dinner and she gobbles it down!

21 september 2026
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Thank you so much for taking the time to share your experience with us, Lisa! We are so glad to hear that your order arrived so quickly and that your experience with our website and service has been seamless.

Most importantly, we are thrilled to hear how much the Hip & Joint supplement has helped sweet senior Daisy stay comfortable and active! It truly warms our hearts to know she is doing so well and enjoying her meals with it. We deeply appreciate your continued support and loyalty. If you ever need anything at all for Daisy, please don't hesitate to reach out to us. ❤️

Beoordeeld met 5 van de 5 sterren

Ordering was easy I have already…

Ordering was easy I have already received the plaque control. I’m hoping it does work.

21 september 2026
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Thank you for sharing your lovely feedback, Glenda! It's fantastic to hear that you found our ordering process easy. We're looking forward to seeing how your dog goes with the powder. Please promise to send us updates on your dog's progress. We can't wait to hear from you again. ❤️

Beoordeeld met 5 van de 5 sterren

Excellent to receive what my cat needed !!

Excellent with my order received in good time and will be testing it tonight in her food exactly as stated!!! Hopefully my spoilt ragdoll will accept her food as I really am hopeful on her to stop pulling her hair out n itching

21 september 2026
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Thank you for sharing your review with us, Bonnie! We are very glad to hear that your order arrived in good time. We completely understand how much you care for your spoilt Ragdoll, and we are truly excited on how she goes with the supplement in the coming weeks. Please promise to keep us updated! ❤️

Beoordeeld met 5 van de 5 sterren

Very Satisfied Customer 😊

I found placing my order extremely easy on-line with Petz Park. Definitely not time consuming and I love that it's straight forward and simple. I have just received my second order of the Probiotic Powder and also purchased the Liver Support as well as the Stress and Anxiety Powder. Love the fact that discounts are given on multiple buys and their Reward system is a bonus. My order was processed promptly and communication emailed regarding the progress of impending delivery. Overall, I am extremely happy with the high standard of Petz Park service 😊

17 september 2026
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Thank you so much, Janet! We’re really glad to hear you’ve had such a smooth experience ordering with us and that you’re happy with the service and rewards. We really appreciate your support. ❤️

Beoordeeld met 5 van de 5 sterren

Products were delivered quickly

Products were delivered quickly, regular communication and well packaged

17 september 2026
Review zonder uitnodiging
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Thank you so much for your feedback, Natasha! We’re glad your order arrived quickly and everything was well packaged. Please continue sending us updates. ❤️

Beoordeeld met 5 van de 5 sterren

Easy to contact customer service

Easy to contact customer service. Placing an order online was very easy.

9 september 2026
Review zonder uitnodiging
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Thanks so much, T! We’re glad you found it easy to get in touch with us and place your order online. Thank you for trusting us to help. Your continued support really means a lot to us. Please continue sending us updates, we love hearing from you. ❤️

Beoordeeld met 5 van de 5 sterren

Border Collie with hip soreness

Purchased for my son’s border collie whose back hip was tender to touch. After just one week, Piper seems to be much better. Would highly recommend

20 september 2026
Review zonder uitnodiging
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Thanks so much, Kathleen! We’re really glad to hear your son’s Border Collie is already showing some improvement after just one week. That's exactly what we wanted to hear. Please continue sending us updates on Piper, we love hearing from you. ❤️

Beoordeeld met 5 van de 5 sterren

Ordering is easy and delivery within a…

Ordering is easy and delivery within a couple of days. Excellent service

10 september 2026
Review zonder uitnodiging
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Thanks so much, Linda! We’re glad the ordering process was easy and that your order arrived quickly. We really appreciate your kind feedback. ❤️

Beoordeeld met 1 van de 5 sterren

⚠️ Please be cautious if considering…

⚠️ Please be cautious if considering this product for your dog.

I started using this plaque remover on my 10-year-old Kelpie. He had a vet check-up just two weeks before I started the product and was otherwise healthy. He did have bad breath and his teeth needed a professional clean, which is why I was looking for something to help with his dental health. I put the bad breath down to his age and his dental issues, but there were no other known health problems.
After starting the plaque remover, my dog gradually began to spiral. He became worse every day he took the product. He became lethargic, started panting, dribbling and appeared increasingly unwell and uncomfortable. At first, I thought he might have an upset stomach, but his condition continued to deteriorate.
I was so concerned that I contacted my vet, explained what was happening and was advised to bring him in if he didn’t improve within the next few hours. Thankfully, after I stopped giving him the plaque remover, he started to improve slightly the following day, so I continued to monitor him closely.
I also sent the company a video showing my dog’s behaviour and how unwell he had become, so they could see for themselves what I was describing.
The company asked whether I had given him the correct dose and whether he had any pre-existing health problems. The answer to both was no, apart from his dental issues, and I can provide proof from his recent veterinary visit.
I have since learned that this product contains iodine, which may not be tolerated well by every dog. I cannot say with certainty that the product caused my dog’s symptoms, but the timing, his gradual decline while taking it and the improvement I noticed after stopping it have left me extremely concerned.
To be fair, the company did respond to me within 24 hours, which I appreciated.
However, I was disappointed with the refund process. I was required to return the remaining product with tracking, which cost me $10.20 in return postage. I received only a partial refund and was not reimbursed for the postage.
Given what my dog went through, I feel other pet owners should be aware of my experience. Please research the ingredients carefully and speak with your veterinarian before using this product.
I would never use this product on my dog again.

8 september 2026
Review zonder uitnodiging
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Antwoord van Petz Park

Thanks for sharing your experience, Kimmy. We’re very sorry to hear about what happened, and we take reports like this seriously.

We're glad to hear that you were happy with our response time. This is the first report of this kind that we've received and we immediately forwarded this to our science team for further investigation. Again, we're sorry that the Plaque Control didn't agree with your boy. Thank you for you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Website was easy to navigate &…

Website was easy to navigate & information on each product readily accessible. Although delivery is as you stated out of your control my order arrived very promptly.

16 september 2026
Review zonder uitnodiging
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Thanks so much for your lovely feedback, Julie! We’re glad you found the website easy to navigate and the product information helpful. It’s also great to hear your order arrived promptly. ❤️

Beoordeeld met 5 van de 5 sterren

Easy order process

Easy order process. Great range of products and quick despatch.

19 september 2026
Review zonder uitnodiging
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Thanks so much, Dianne! We’re glad you found the ordering process easy and that your order arrived quickly. We really appreciate your support. ❤️

Beoordeeld met 5 van de 5 sterren

Urinary + Kidney for Dogs - excellent and reliable

Allie was born 4/5/22 and after four years of accidentally wetting her bedding, the car or lounge I discovered this product in April 2026. The vets determined her issue was caused during the desexing procedure when she was a pup. It took a good month for her to begin having 'dry nights' and from June-Sept she was completely free of the problem. But, I ran out of the powder and thought I would keep using just the cranberry power (twice a day on yoghurt) and see how she went. Well ... that was not a good idea because after only two weeks she began having accidents again. We will NEVER be without Urinary + Kidney for Dogs for Allie. Thank you Petz Park from Allie and her mum, Leanne

18 september 2026
Review zonder uitnodiging
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Thank you for sharing Allie's story with us, Leanne! It sounds like you've found a routine that works really well for her, and we're so glad to hear that you've been able to see such a positive difference since starting the dog urinary supplement. We can imagine how difficult the accidents must've been for both of you, so it's lovely to hear that Allie is doing so well now. Thank you for allowing us to help your girl and trusting us with her wellbeing. Knowing that she's so much more comfortable now means the world to us. ❤️

Beoordeeld met 5 van de 5 sterren

Terrific service

Terrific service. All products arrived within a reasonable time. The cats took to eating the Urinary Kidney support straightaway without water added. Thank you Pets Park.

16 september 2026
Review zonder uitnodiging
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Thank you for sharing your lovely feedback, Sandra. Welcome to the Petz Park family. We're glad to hear that everything arrived within a reasonable time and that your cats took the cat urinary supplement straight away. We can't wait to see how they go in the coming weeks, please keep us updated. ❤️

Beoordeeld met 5 van de 5 sterren

Very fast service .excellent…

Very fast service .excellent communication..and good product.

17 september 2026
Review zonder uitnodiging
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Antwoord van Petz Park

Thank you very much for the lovely feedback, Michelle. We're glad to hear you had a smooth experience with our service and communication, and that you're happy with the product too. Please keep us updated on how we're doing with the product. ❤️

Beoordeeld met 5 van de 5 sterren

Ordering was very easy

Ordering was very easy. The delivery time was quick.

10 september 2026
Review zonder uitnodiging
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Thank you for sharing your lovely feedback! We're glad to hear that you found the ordering process easy and that your delivery arrived quickly. We really appreciate you choosing Petz Park and taking the time to share your experience. ❤️

Beoordeeld met 5 van de 5 sterren

Processing the order is very easy with…

Processing the order is very easy with your website. The products are working for my 2 cats

17 september 2026
Review zonder uitnodiging
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Thank you for sharing your experience with us, Katherine. We're glad to hear that you found our website easy to use and that the products have been working so well for your cats. Thank you for allowing us to help. ❤️

Beoordeeld met 5 van de 5 sterren

Very quick delivery with not hitches

15 september 2026
Review zonder uitnodiging
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Thank you for sharing your lovely feedback, Rachael! We're glad to hear your order arrived quickly and everything went smoothly. We really appreciate you choosing Petz Park and taking the time to share your experience. ❤️

Beoordeeld met 5 van de 5 sterren

Perfect ..excellent product

Perfect ..excellent product

9 september 2026
Review zonder uitnodiging
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Thank you for your lovely feedback! We're thrilled to hear that you are happy with the product and your Petz Park experience. We appreciate your support and kind words. ❤️

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