PGR Builders & Timber Merchants Reviews 83

We have always received excellent service from PGR. The staff and drivers have always been friendly and very helpful. We have never been let down, deliveries are quick and efficient. Would not hesitate to recommend them. Thank you all.

From the very first visit to PGR in search of cladding options I experienced professional, friendly advise, guidance and assistance from the staff, and in particular Ashley Pierson.
From my experience I cannot recommend this company highly enough. I have completed the project (recladding our home) and am extremely happy with the result and whole journey to get to this end result!
Thank you to PGR Timber for your input.

Excellent customer service, easy ordering on the website kept informed by the sales team, all materials in stock and delivered on the day of request. The order was received as promised and the delivery driver was more than helpful. I would certainly recommend PGR to others.

Great service from PGR. I just needed two replacement floorboards of different lengths. However as one was too small for delivery we ordered one extra long length instead. Delivery was quick and on the due day PGR called to say that the length we ordered was not good enough to send as slightly warped so they could send different lengths if that suited us. That’s exactly what they did and we were more than happy. Excellent customer service. I would not hesitate to use them again and would most definitely recommend them.

Excellent service! PGR was recommended to me by my daughter. Not a large purchase, however the service was excellent. The order was received as promised and the delivery driver was more than helpful. I would certainly recommend PGR to others requiring building materials. Many thanks

Shopped online used click and collect order ready within the hour on a Saturday morning excellent service I highly recommend

Took the order very quickly.
Good support and suppler within Essex.
Listen very carefully : pro active staff. Quick delivery.

Jamie and the team at Braintree have exceeded all expectations throughout the past year with their service and supply throughout these difficult times. Some materials have been hard to come by, but the branch have gone above and beyond to source and make sure work does not grind to a halt on my sites. Great to deal with and great service. My go to builders merchants!

Always a pleasure to pop in branch, All staff are extremely pleasant & knowledgeable. Counter, yard staff & drivers all exceed expectations!

All the guys at the Southend branch are fantastic. Always going that extra mile for us at MAH Builders. Would give more stars if it was possible!!!

Pgr Southend very helpful staff ,good company

I’ve used PGR for many years, there service is second to none, with competitive prices & quality materials.
Their staff are very knowledgable, helpful and friendly. They always manage to book a delivery time that suits me.
Martin and his teams always offer a professional service, I would highly recommend PGR Southend.
Tarkan
Seaview Construction Ltd

All the staff on the sales desk are knowledgeable on the products that are on sale.
The yard staff, and delivery drivers are friendly and very helpful.
The branches are exceptionally well stocked, clean and tidy, and make for an enjoyable experience.
Deliveries are prompt.

Pgr southend are a great bunch of lads. Always helpful always happy not like the normal miserable service you get from the likes of Travis Perkins southend. Martin and the counter staff go out of there way to call you and always keep you informed about orders etc. with over 30 years of experience i couldn't recommend them more strongly. Its all about there service in the building game...

I use PGR Builders and Timber Merchants on a regular basis and cannot speak highly enough of the genuinely knowledgeable and helpful service provided by all the team there, from the delivery drivers and yard hands to the excellent and efficient counter service. Martin Green and Darren Blows are always on hand to effect a consummately professional service and I am always confident I am receiving the best advice and most suitable product at consistently fair prices.

We have used PGR for several years, they consistently provide an outstanding service, competitive prices with high quality materials and punctual deliveries. The whole process from start to finish is straightforward. All the Staff are professional, polite & friendly, with copious amounts of knowledge of building materials. Recognition to Martin Green who regularly goes that extra mile to help us, we are incredibly grateful for all his hard work.
Highly recommend using PGR Southend On Sea Branch!

PGR southend branch is our main builders merchant we use and have for the last 5 years or so (since it opened). All the staff are friendly and very knowledgeable. Everyone helps as much as possible, from looking into special order products, getting deliveries on site when we need them with no problems, and yard guys work fast and efficient to get you loaded up and on your ways as soon as possible.
Great company to work with all 4 of the branches we have used especially guys at southend
MAH Builders

The team at PGR are outstanding, quick deliveries and even better prices. Such a kind group of people, always there to help you out - especially as I'm new to the construction world, and not familiar with all the different types of products.

We have been using PGR for the majority of our materials over the last 5-6 years.
Richard, Darren, and Martin from the Southend on Sea branch have always gone above and beyond to help us which we are very grateful for.