I ordered 2 pairs of New Balance trainers that eventually arrived,from China, not in boxes. On opening the parcel I was shocked to find that they in no way represented the picture of the products Pha... Toon meer
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Scam outfit. Marketing New Balance trainers as New Balnace, deliberately misleading customers with the spelling. Returns are supposedly to China at your own cost despite the law being that if it is... Toon meer
Presents itself as a UK firm with Royal Mail shipping in 48 hours. The trainers ordered took more than 3 weeks as they were shipped from China (NOT 48 shipped by Royal Mai. When they eventually arriv... Toon meer
FAKE ITEMS SHIPPED FROM CHINA . NEVER ORDER FROM THIS. ONGOING ISSUE SINE FEB 26. ITEM RECIEVED SQUASHED BADLY PACKAGED. £27.00 TO RETURN TO CHINA + CUSTOMS CHARGE. DAKE NEW BALANCE TRAINERS.
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Avoid this website and do not believe their promises
When the product (LED Mosquitokiller lamp) arrived it was not as I expected. It was made of very cheap plastic, there was no on/off switch and no emptying tray. The website says it has an office in Paris and Satisfaction guaranteed or money refunded. They fail to tell you on the website that the item has to be returned to China. I was not prepared to pay half the price of the item in order to return it and maybe still not get a refund.
My delivery came but unfortunately
My delivery came but unfortunately it was damaged when I tried to use it. When I filled it up with water it leaked out everywhere. So when I reported the problem they couldn't be more helpful and apologetic. They asked me to send them a video of the brocken product and no sooner as they seen it they immediately sent me out a new one for free which I was very pleased and satisfied with. Will definitely buy more products in the future.
I ordered two portable Arctic air conditioners…
I ordered two portable Arctic air conditioners which arrived within the time frame given. We were very pleased with the cooling effect. Unfortunately one unit was faulty but after contacting Pharma Market the situation was quickly resolved with a replacement unit being despatched.
Great communication
Great communication. Arrived quick and was advised along the way of the shipping progress. Instructions clearly laid out and easy to understand.
emsx
I received product, that doesn't work properly, but customer service worked so fast and they send to me new product for free.
Beside that, all products i received look exactly like on photos.
Excellent service
Initial order was received quickly.
I received the wrong colour shoe, I emailed the customer Service team who dealt with this very efficiently and offered a replacement.
Excellent service and will definitely be ordering again and will recommend to others.
I ordered a pair of Orthopedic Shoes…
I ordered a pair of Orthopedic Shoes for myself. They arrived within a couple of weeks. Very disappointed with quality and size. And they were not cheap!! I could return them but, would cost me more to return them to China. Please be aware if thinking of using this site.
I purchased steel toe cap trainers…
I purchased steel toe cap trainers which were delivered within the timescale stated. The website was easy to navigate and very user friendly. The shoes are pefect for me as I drive also thetefore comfort was what I was looking for. Thank you !
Amazing product safety shoes
Amazing product, quality is exceptional would definitely recommend you buying from them. Customer service is brilliant, they are always quick to respond.
Afterward service is great!
I've been waiting 6 weeks and still not…
I've been waiting 6 weeks and still not received my purchase,it's always myself getting in touch with them and been told they will look into things,absolutely appalling service and would recommend that you don't deal with them,COW BOYS,
Scam company
Don't even deserve minus star. Scam
Scam company. Goods are rubbish. Lies. They refused return. Refused to give money back. Don't deal with them. 8 other reviews under my name are not mine. I did NOT write them.
Not a quick service at all
I ordered a pair of steel toe cap shoes. They took ages to arrive then wrong size was sent. Returns procedure is terrible had to return to France at cost to us and had to pay duty.....6 wks and still waiting for a refund and no contact from them at all always us chasing them.... hope this review stops others having issues and maybe we will get a refund eventually!!!
Pleased with the quality of the garment…
Please with the quality of the garment and the prompt service I received after ordering my purchase, would definitely use the site again
They didnt send me item
They didnt send me item
Nor responding email
Excellent customer service and shoes…
Excellent customer service and shoes are great thank you.
I've got to say the service I've had…
I've got to say the service I've had has been first class with dealing with my issue. I would highly recommend using them.
The customer service is great and they…
The customer service is great and they are really helpful with everything and the products they sell are really good would definitely recommend!!
Customer service
I bought a robot hoover. It worked well for about a month, on hard floors picking up dust and hair. It suddenly started to go round in circles. I sent a video to Pharma Market and they’ve said they’ll dispatch a new one without having to send the old one back. Good customer service with quick response.
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