Phoenix Events (East) Ltd ran the security for our village music festival/private party. We had approaching 600 guests, adults and children, live music acts on a huge outdoor stage, bouncy castles for... Toon meer
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This is our 6th year working with Phoenix for our Piglet, Junior Hog event where we have over 1000 arriving. They are absolutely fantastic and i can fully trust that they will deliver a really solid e... Toon meer
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These guys are very professional both in their work ethics and appearance. Two of their guards in particular have gone above and beyond with their duty of care towards a customer who suffered a panic... Toon meer
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I have used Phoenix events for security at 2 fundraising events I have organised. Dawn and Steve were the bouncers we had for on the door, checking off names on the guest list and ensuring no troub... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Phoenix Events (East) Ltd was formed in 2018 to bring you a simple, flexible, effective and professional service. We are your reliable partner for all your car parking, traffic management and other event support needs. As well as: Event Management Traffic Management Event Security/Stewarding Static Guarding Construction Security Night Portering CCTV Monitoring Door Supervision Key Holding and Alarm response COVID Rangers Litter Picking Leaflet Distribution We also understand that most events may require a bespoke service and would be delighted to discuss your individual needs during an on-site consultation.
Contactgegevens
St Georges Works, 51 Colgate,, NR3 1DD, Norwich, Verenigd Koninkrijk
- 01603 952322
- admin@phoenixeventseastltd.co.uk
- phoenixeventseastltd.co.uk
4,9
Uitstekend
72 reviews
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Fantastic company and team!
This is our 6th year working with Phoenix for our Piglet, Junior Hog event where we have over 1000 arriving. They are absolutely fantastic and i can fully trust that they will deliver a really solid event which all adds to our customer experience (not to mention safety!). Already looking forward to working with them again in the future!
12 juli 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind 5-star review!
It has been an absolute pleasure supporting your Piglet and Junior Hog event over the past six years. We truly value the trust you place in Phoenix Events (East) Ltd each year, and we're delighted to hear that our team continues to contribute to both the customer experience and the safety of your event.
Building long-term relationships with our clients is incredibly important to us, and we're proud to be part of such a fantastic event. We pride our self in staff consistency also. Your kind words will be shared with the whole team, who work hard to deliver a professional and reliable service every time.
Thank you once again for your continued support. We look forward to working with you again and helping make next year's event another great success!
Phoenix Events (East) Ltd ran the Landbeach Party in the Park
Phoenix Events (East) Ltd ran the security for our village music festival/private party. We had approaching 600 guests, adults and children, live music acts on a huge outdoor stage, bouncy castles for kids, picnics, food trucks, licensed bars. All the Phoenix security staff were super friendly, incredibly helpful and supportive and they helped the event to run smoothly and without incident. Huge thanks to Rob, Sue, Josh, Adam and Yasser for being superb.
27 juni 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for the kind 5-star review!
It is always a pleasure to return to this fantastic festival, held every two years, and provide professional event security in Cambridgeshire, including bag searches and crowd management.
We're incredibly proud of our team and delighted to hear that Rob, Sue, Josh, Adam and Yasser were friendly, helpful and supportive throughout the event. It's wonderful to know that our security team played a part in helping the festival run smoothly, safely and without incident.
Thank you again for choosing Phoenix Events (East) Ltd to provide security for your event. We really appreciate your continued trust in our team and look forward to returning for the next festival!
Cambridge Pride City Centre Parade
Another amazingly successful and safe Cambridge Pride parade. Every year the organisation is just getting better and better! We are already looking forward to next year!!!
13 juni 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for the kind 5-star review!
It is always a pleasure to support the Cambridge Pride City Centre Parade, and we're incredibly proud to have once again played our part in delivering a safe and successful parade through Cambridge city centre.
A huge amount of planning and liaison takes place behind the scenes, from working with Highways to obtain the TTRO and coordinating on-street parking suspensions, to the removal of hostile vehicle mitigation bollards, market arrangements, city centre road closures and car park closures.
This year also saw the introduction of a stationary bus as part of the parade route – something that may sound straightforward, but certainly isn't when working within the narrow and historic streets of Cambridge city centre! This required careful planning and coordination to ensure it could be safely incorporated into the parade.
The route also requires extensive liaison with taxi firms and bus operators, with the road closures and diversions affecting more than 100 scheduled bus services.
Months of detailed planning, stakeholder liaison and preparation go into ensuring the traffic management operation is carefully and safely delivered on the day.
Thank you to the Cambridge Pride team for continuing to put your trust in Phoenix Events (East) Ltd. We are already looking forward to next year and seeing the parade continue to grow!
Great service
Great service, gave us peace of mind when we were out at a publicly known event. Adam was there on as arranged and keep the house safe. Excellent friendly approach to understanding our requirements.
23 mei 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind 5-star review.
We are really pleased we could provide you with peace of mind and support during the event. It was a pleasure working with you, and we truly appreciate your comments regarding Adam’s professionalism and friendly approach.
At Phoenix Events (East) Ltd, we always aim to understand each client’s individual requirements and deliver a reliable, reassuring service from start to finish.
I have used Phoenix Events for a key…
I have used Phoenix Events for a key holding service.
I have only made use of their services once, this turned out to be a false alarm activation, however I was very please that I wasn't attending alone having previously a break in alone.
8 april 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you for your review, it’s really appreciated.
We provided keyholding and 24/7 alarm response for your business throughout the year, and we’re pleased we could give you that added peace of mind. When the alarm activation did occur, our team was on site within 5 minutes, where we carried out both external and internal patrols to ensure everything was safe and secure.
We completely understand your concerns following your previous experience, and we’re glad we could be there so you didn’t have to attend alone.
Adam was very friendly and helpful when…
Adam was very friendly and helpful when I called asking if there was any way that my sons toy planes could be retrieved from a locked school field. He went out of his way to collect them and dropped them off to me at home later the same day. Much appreciated. Thanks again 😊
7 april 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind review!
Adam will be really pleased to hear this. We always aim to go above and beyond to help wherever we can—even when the premises are not open—so it’s great to know it was appreciated.
We’re glad we could safely return your property and really appreciate you taking the time to share your experience.
Your team members was polite and…
Your team members was polite and efficient and did his job in a professional manner.
8 januari 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your review , it was a pleasure working at your venue for the Midnight pop-up event in collaboration with Sheffield United Football Club.
We’re really pleased to hear that our team members were polite, efficient, and professional throughout the event. We’ll be sure to pass your kind feedback on to the staff involved, as it means a great deal to them.
Fantastic first experience with an agency!
The Phoenix Team were absolutely fantastic in supporting Kings College London’s Student’s Union’s 2025 Welcome Fair. This is a high risk, central London event that welcomes over 7000 students. This was the first time our organisation had worked with a staffing agency, Anna was highly communicative in the lead up, allowing us to iron out any issues or concerns. Support on the day was fantastic, the team largely worked to support with way wayfinding around the 4 story venue and queue management. A staffing lead was also provided to oversee phoenix staff on the day, removing that workload for the organisation. Overall very pleased with the service provided and we’ll be working with Phoenix again!
22 september 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your review ,we really appreciate you taking the time to share your experience.
It was a pleasure supporting King’s College London Students’ Union at the 2025 Welcome Fair at Old Billingsgate, London, with a team of 40 event staff. We’re delighted to hear that our approach helped make the event run smoothly, from pre-event site meetings through to the online staff briefing and digital walkthrough tours of the venue beforehand.
We’re especially pleased that our communication, wayfinding support, queue management, and on-site staffing lead made a positive difference at such a large and high-risk event. We’ll be sure to pass your kind feedback on to Anna and the wider Phoenix team.
Thank you again for your trust in Phoenix ,we really look forward to working with you again for the 2026 event.
We had an exceptional experience with…
We had an exceptional experience with the team at Phoenix Events. Even with last minute changes ahead of our event, they delivered with great customer service and prompt response time.
8 januari 2026
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you for the great review — it was a pleasure working with you.
We’re really pleased we could support your pop-up event at a barbers in Sheffield city center, especially with the last-minute change . Our team always aims to be flexible and responsive, so it’s great to hear that this made a difference.
With VIP football players attending, we understood how important it was to get everything safe, and we’re glad the event ran smoothly. We look forward to working with you again on projects in the future.
Superb Service
Phoenix team works well in supporting all our event needs. Creating signage, stewarding and traffic direction all ensures no stress on the event day. Staff are friendly and courteous, guaranteeing our visitors enjoy the whole experience.
14 september 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your review! We’re really happy to hear everything went smoothly and that our team helped make the day stress free. It’s always a real pleasure working with everyone at Helmingham Hall, your events are a highlight for us! We’re already looking forward to the next one.
Really friendly team and very…
Really friendly team and very professional !
19 oktober 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your 5-star review! We’re really pleased to hear you’ve had such a positive experience since joining the team. We pride ourselves on creating a friendly, supportive, and professional environment where everyone feels valued. It’s great to have you as part of the Phoenix family!
A shinning experience with phoenix 😉✨
I had a great experience working with Phoenix at the Shine Event/Cancer Research 2025. My role involved directing attendees and ensuring their safety, particularly protecting them from oncoming cars. The crey was dope, they checked in on me regularly to know if I was doing okay, and made sure I got home in one piece.
In all, it was a proper good time, and I would definitely work with Phoenix again!
18 oktober 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your fantastic review and for being part of the team at the Cambridge Shine event
We’re really pleased to hear you had such a positive experience, our duty of care to staff is incredibly important to us, and it’s great to know you felt supported throughout your shift. Making sure everyone is safe, looked after, and gets home safely at the end of the day is always our top priority.
We’re thrilled you enjoyed working with us and that the team made such a good impression we agree, they’re a brilliant team! We look forward to welcoming you back on future events.
Thanks again for your hard work and for taking the time to share your experience.
We were really iWe were really impressed with the team from Phoenix Agency.mpressed with the team…
We were really impressed with the team from Phoenix Agency. They did a fantastic job managing the parking, which is often one of those things that gets overlooked but makes such a big difference on event day. It was such a relief not to have to worry about it, knowing it was all in hand.
They also made a great impression with the venue owners, which is a huge bonus for us as organisers — on the day, they’re representing us too, and they did that brilliantly.
We’ve used Phoenix Agency before and will definitely be working with them again in the future. Highly recommend!
28 september 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind words and continued trust in our team, Sasha. It’s always a pleasure working with you and your family on events across the UK. We’re delighted to hear that our team made such a positive impression, both with your guests and the venue. Managing parking and event logistics smoothly is something we take great pride in, and feedback like this means a lot to us.
We’re really looking forward to working with you again in the next couple of weeks at the new venue!
Phoenix provided parking support
Phoenix provided parking support for our Suffolk Dog Day. The team are amazing and so professional. Working with Phoenix is so easy and always respond quickly to all enquiries during the planning and on the day. I wouldnt go anywhere else
31 augustus 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
It was a privilege to support Suffolk Dog Day, a Suffolk-based local charity event that raises vital funds for projects across the county. This was our 2nd year supporting the event, and the 1st year it was held at the Suffolk Showground – a venue we work at regularly and are very familiar with.
Our team provided full parking support, ensuring visitors had a smooth and safe arrival and exit, along with internal and external event signage to help the day run seamlessly for both the charity and its supporters.
We are proud to play our part in such a fantastic event that makes a real difference locally, and we’re delighted to hear that our quick responses during planning and professional support on the day made things easier for you.
We look forward to continuing to support Suffolk Dog Day in the future. 🐾
Amazing work with the East coast…
Amazing work with the East coast truckers convoy event on Sunday 24th august. I was in the truck with my daughter. Your work colleagues were doing a grand job at keeping everyone back and safe from the moving trucks. 🛻
Well done everyone
24 augustus 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
This year marks our third year supporting the Yarmouth seafront section of the parade, and it’s always such a pleasure to be part of such a special community event. The seafront is one of the busiest stretches of the parade route, often attracting thousands of spectators who line the promenade to watch the celebrations, so making sure everything runs smoothly and safely is something we take great pride in for the drivers of the trucks. With 100 trucks in close proximity and so the crowds can watch from a safe distance.
We hope you and your daughter had a great day our, and we look forward to supporting the chairty in the years ahead.
Jennie was brilliant at our event
Jennie was brilliant at our event - very professional and all of our volunteer team that worked with her on the day have mentioned how friendly she was. I'd definitely recommend Phoenix Events (East) Ltd.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind review!
It’s always a pleasure to support your events, and we’re so pleased to hear everything went smoothly on the day. We’re proud to have a team that reflects the values of professionalism and approachability, and it means a lot to know that was your experience.
We really value the relationship we’ve built with you and look forward to working together again soon!
These amazing people donated barriers…
These amazing people donated barriers to my business to keep customers and passing public safe from a very busy main road. They brought them to me and set them all up, FREE OF CHARGE. The staff are pleasant and friendly. Thank you so much.
18 juli 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind words!
Supporting local businesses is at the heart of what we do. We're passionate about using our experience and knowledge to help others stay safe, compliant, and focused on what they do best, without having to worry about health, safety, or legislation.
It was our pleasure to help you, and we’re so pleased the barriers made a difference and its great that you still are getting big queues!
The team was incredibly quick to…
The team was incredibly quick to respond when I called with the urgent request. They were on site within 45mins and brilliant at communication. I highly recommend Phoenix events for any security needs!
24 juli 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
We’re glad we could assist so quickly when you needed immediate security protection. Our team , including two Dog Units and an SIA-licensed Door Supervisor, were deployed within 45 minutes and remained on site to provide ongoing protection throughout the evening and night.
It’s always our priority to respond rapidly and professionally, especially in sensitive situations like this, and we’re pleased to hear you felt supported and that we gave you peace of mind from the the initial call to arriving on site and for the duration of the cover provided to you.
Reliable and helpful
The team are always very reliable and help us with whatever we ask on the day of the event which helps us a lot!
19 juli 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Proud to support this great community music event and watch it grow each year. We've been providing professional Door Supervisor SIA security with first aid training, alongside friendly, customer service-trained staff. It’s been an honor to support this event for the last 3 years ,not only operationally but also as a sponsor. A fantastic atmosphere every time and a brilliant team to work with, looking forward to 2026 already/
We used these for our music festival…
We used these for our music festival Woolyfest. Absolutely lovely, professional people, going above and beyond. We will 100% be using again next year. Highly recommend
19 juli 2025
Review zonder uitnodiging
Antwoord van Phoenix Events (East) Ltd
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience at Woolyfest. It was an absolute pleasure to be part of your event, and we’re delighted that our team could go above and beyond for you. We can’t wait to work with you again next year!
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