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Phoenix Motorcycle Training - Foots Cray Reviews 

1.287
•
TrustScore 5 uit 5

4,9

Road Safety Centre, Baugh Road, DA14 5ED Sidcup, England, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A massive thank you to the entire Phoenix team for helping me pass both my Mod 1 and Mod 2 tests! All the instructors were amazing, professional, patient, supportive and very knowledgeable. They prepa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had about five different instructors as I couldnt always get the same one which was fine, I got to learn each one does it differently but it was helpful to see. Thank you for getting my ready for cb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly couldn’t ask for a better riding school, passed mod 1 and mod 2 with them training was amazing from Karen mod 1 and Pete mod 2 great teaching styles from both made me feel calm and relaxed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Instructors Chris and Paul were clear, calm and knowledgeable. Helped to build confidence over the day and never made me feel like I made a mistake. They suggested I trained my CBT on a manual bike as... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Motorrijschool
  2. Motorzaak

Over Phoenix Motorcycle Training - Foots Cray

Geschreven door het bedrijf

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contactgegevens

  • Road Safety Centre, Baugh Road, DA14 5ED, Sidcup, England, Verenigd Koninkrijk

  • 020 8819 4231
Promotion box for Phoenix Motorcycle Training - Foots Cray

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,9

Alle reviews

(1.287)

1.074 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

As someone who had never been on a…

As someone who had never been on a motorbike before and a bit of an over thinker I wasn’t sure what to expect going into my CBT. But the team made the whole experience smooth, enjoyable, and far less intimidating than I imagined. They really took the time to explain everything clearly, helped me work through my nerves, and made me feel comfortable from the moment I arrived.

The instructors were not only knowledgeable and professional, but also funny which made it a much more interesting, also helped make the day fly by. Out on the road, my instructor was brilliant he didn’t just tell me what I needed to improve, he showed me clearly where I was going wrong and how to fix it, which really helped me learn and feel more confident with every mile.

Thanks to them, I’ve now got a solid foundation and can’t wait to continue my journey on two wheels. If you’re new to biking or even just considering it, I can’t recommend these guys enough. Top-class training with real people who genuinely care. Thank you guys

25 juli 2025
Beoordeeld met 5 van de 5 sterren

Honestly best experience

Honestly best experience. Staff nice and will call you out on mistakes and help you learn.
Only reason i was so confident doing my cbt !

17 juli 2025
Beoordeeld met 5 van de 5 sterren

Phoenix is the way

Can’t fault this place one bit, great instructors, great place to practice I would highly recommend phoenix to anyone looking to start there bike journey, so glad I chose phoenix.
Thanks again for helping me get my full license!!!

23 juli 2025
Beoordeeld met 5 van de 5 sterren

Excellent instructors and experience!

I just passed my MOD2! Although my commute to Foots Cray for training was quite long it was 100% worth the time and money. The training ground has 2 large pads and all the bikes I used were newer CB750's in great condition and good to ride. All the instructors I had been with over my DAS course were great and enjoyable to spend time with. Big thanks to Harri, Nic, other Nick and of course Sam!

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

More fun on a motorbike than you could imagine

Where do I start, what a fantastic day. Vince and John our instructors were both very knowledgeable. We spent about an hour or so learining new skills on the Sidcup trail course. Both gave some top tips in a very positive way. We then headed out to the green lanes. Started nice and easily, lanes got more challenging as the morning went on. Some very technical (to me at least) lanes completed by the end of the day.
What was really annoying was I had so much fun I am going to have to do the level 2 course. Thanks Vince and John a fabulous day.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sean and Nick were my instructors

Sean and Nick were my instructors. Really great guys, i would highly recommend completing your CBT here. As advised i've now booked in my theory test and will be coming back to do my full bike licence

11 juli 2025
Beoordeeld met 1 van de 5 sterren

Rude instructors. Prepare to pay additional £130.

As I entered the facility I knew the experience was going to be unpleasant. Other reviews mentioned polite and patient instructors and I'm very glad for those that experience this but Nick and Shane were 2 of the most unpleasant bad mannered "teachers" I have had the displeasure of encountering. They started the day by berating a fellow student for leaving a helmet upside down despite them not knowing why this would be frowned upon. The rest of the session continued in much the same fashion, with simple mistakes being mocked sarcastically time after time. An example that comes to mind (following the brief introduction mentioning that no one would be judged for their errors) was Shane loudly saying he was judging a fellow student the entire time after he had crossed a curb. At this point they had not spoken to me very much, pausing me to correct my thumb being over the throttle which I promptly rectified. Low and behold at the end of the final off road training section (and not once before!) I was told I had been doing my controlled stops wrong the entire time. This made perfect sense in retrospect given that 1 instructor per two riders is legally necessary for the on road training. They needed to boot 2 of us off so that they could continue, as they had squeezed 6 people into the off-road section. In short if you want to be sarcastically made fun of and arbitrarily denied a CBT certificate so that you can lose £190 in the process this is the perfect site for you.

10 juli 2025
Review zonder uitnodiging
Logo Phoenix Motorcycle Training - Foots Cray

Antwoord van Phoenix Motorcycle Training - Foots Cray

Thanks for your feedback. We're sorry to hear your recent experience with us didn’t meet your expectations. We sincerely apologise that you felt your mistakes were not handled constructively and we’re reviewing instructor feedback and conduct to address this appropriately.
Student-to-instructor ratios differ for on and off-road training. The earlier elements of the CBT, taken off-road, allows for more students per instructor. Students are never stopped from progressing to meet the on-road riding ratios. If a group has more than two students ready for on-road riding, we deploy an additional instructor or provide further pad time for the students who need a little more practice. This allows time for instructors to become available and for students to benefit from additional practice time while adhering to the legal student-instructor ratios.
Decisions for students not progressing to the on-road training is solely based on their demonstrated consistent safe control and readiness for public roads.
Our instructors provided feedback on your bike control throughout the day and throughout the off-road riding elements. This included specific areas like slow-speed control, consistent gear changes, body position, and safe control at junctions. Unfortunately, neither of the instructors observed consistently safe bike control to allow your progression to the public road riding element. Our instructors have a duty of care to ensure all students are safe on the road, both for themselves and other road users.
We understand that it's frustrating to be told you require further training. We regret that the feedback provided didn't support your rider development. Our "Full Continuation" fee covers the additional instruction time needed to help you reach the required safety standard, but is discounted to acknowledge your previous practice.
We wish you all the best with the continuation of your motorcycle lessons and wish you all the best with your continuation toward your goal of becoming a safe and confident rider.

Beoordeeld met 5 van de 5 sterren

Phoenix Foots Cray have taken me from…

Phoenix Foots Cray have taken me from complete beginner to a full motorcycle licence holder in space of 3 months passing my final test 4th July 25. The instructors are dedicated, very patient and professional. They made training a fun and positive experience. I passed my Mod 1 with no faults and Mod 2 with 1 fault which is a testament to the instruction and training they provide. I will without doubt be recommending Phoenix to anyone interested in getting their motorcycle license.

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It’s a great team at Phoenix

It’s a great team at Phoenix and they offer advice training,insights knowledge and excellent overall confidence to anyone whatever the skill level is. Would definitely recommend the team anytime at all.

21 juni 2025

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