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Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great company with an amazing evaluation account called Spark. It is cheap and you can get funded in one day. I failed more accounts than I passed but I managed to get a payout on one of them in 5 day... Toon meer

Beoordeeld met 4 van de 5 sterren

Já participei e já vi várias mesas proprietárias de renomes na internet com planos que podemos classificar de bons mas, com oportunidade de ser avaliados por 30 dias sem risco e sem metas de lucros c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been trading full-time on prop firms for 2 years now. I've worked (and still do) with several prop firms, both futures and CFDs. Without a doubt, I place Phoenix Trader amongst the top firms in t... Toon meer

Beoordeeld met 5 van de 5 sterren

Estou tendo uma otima experiencia com a Fenix ,assinei o plano Merito , adorei a forma como foi posto o desafio !!! tudo muito intuitivo do modo que o trader nao se sente precionado , apenas focado em... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieringsmakelaar

Geschreven door het bedrijf

We provide traders with capital under the guise of a test to demonstrate their trading skills. Our goal is to be the best prop firm worldwide, so feel free to leave a positive or negative review whether or not you're satisfied with our service


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

249 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Faz uns dois meses que acompanho essa…

Faz uns dois meses que acompanho essa empresa, e a experiência está sendo muito boa. Estão com propostas boas, diferentes, tudo para facilitar a vida do trade. Parabéns. Muito em breve irei fazer uma aquisição!

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very easy firm to work with

Very easy firm to work with. I had an issue with software and they immediately responded with suggestions to fix it and their suggestion did, indeed, fix the issue. They’re feedback on trading their Merit account was very helpful and I implemented several of their suggestions.

30 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Phoenix Trader is great because of…

Phoenix Trader is great because of their platform offerings, evaluation offerings, and new groundbreaking innovations. They offer QT which is hands down the best platform for futures. Their eval models, and their new merit models allow for good traders to find the spotlight, not the other way around. Merit really is for traders, by traders and Phoenix brings the game to set, match.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Experience has been great since the…

Experience has been great since the beginning of my journey with Phoenix Trader Funding. Excellent customer service and quick to respond to our concerns or questions. A company that genuinely cares for the trading community.

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been trading with Phoenix Trader…

I have been trading with Phoenix Trader Funding for seven months now, quiet great firm, the platform condition is great and prices are fair. The support on discord are helpful especially if you are struggling with futures platforms as you migrate from CFD, they are readily available help and walk you through the process. kudos.

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Merit

Hi, I purchased a merit account and received a response email asking for more information. Now I'm waiting for this response. As feedback, I waited more than 1 month to receive this email with questions about my operations.

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I do not recommend using this service.

Conclusion: The exam fees are relatively high, the withdrawal rules are overly strict, and the overall experience was poor. I do not recommend using this service.

For Merit Accounts, if you fail the exam once, there is no need to purchase it again.

After meeting the account requirements, the review process took over a week. Although email responses were prompt, the reply claimed an error rate of only 0.5%, and I happened to be part of that unlucky 0.5%. This gave the impression of shirking responsibility. Additionally, the backend system’s evaluation process felt outdated.

Regarding the exam, the final review failed because of holding positions overnight. However, identifying which specific trade violated the overnight rule required checking the official Discord server myself, which completely eroded trust.

The FAQ does mention that overnight positions are not allowed, but it doesn’t specify the exact time. Some proprietary firms require positions to be closed 10 minutes before the market closes, while others only require closure by market close. Since I typically trade during my working hours and always close trades at market close, I didn’t want to pursue the matter further. The entire experience was extremely disappointing.

(2025/01/04 update)
Ridiculous Reply - This Will Be My Final Update
This is not to convince you but to provide a reference for potential buyers.

Regardless of whether it was due to an overnight holding violation, it doesn’t change one fact: Your backend response speed is terrible.

Did it take more than the declared 72 hours for you to review and provide the result after I fulfilled the conditions for passing? Can you deny this?
For standard violations (in my case, overnight holding), your system doesn’t update immediately. Only after achieving the passing conditions will you review and notify us of the reason, wasting a lot of the trader’s time and energy. Can you deny this?

Facts:
I still have the email stating that the system error rate is only 0.5%. The original text is as follows:

Hello HUANG,
In our last email we said that 99.5% of the traders who received it passed our test without difficulty.
Well, it looks like you're one of the remaining 0.5%.
The following decision has been taken by our risk management team
Title: Overnight Trading
Details: You have made Overnight trades on several occasions on this account, which is extremely strictly prohibited as stated here: Link. If you want to know the precise trades at fault, you can still ask on our Discord, but this will not change the result.
Account: PHOENIX-00711-002

You claim that updating the backend equates to changing the rules. I’ve failed countless times with other companies, and none of them allowed me to keep trading for so long after determining a violation. Usually, violations are immediately flagged as failures. The slowest dashboard I’ve encountered updated the violation result within half a day.

You ask if I’m aware of overnight positions. To deal with your terrible backend, I need to constantly check if I’ve violated any rules. For someone who buys accounts from multiple companies simultaneously, this is a disaster.
Making traders expend a significant amount of additional effort on non-trading matters is inherently inconvenient.

Buyers, think about this: When a prop firm determines that a trader has violated the rules but still allows them to keep trading until fulfilling the passing conditions, only to then declare them ineligible—what a joke!

Regarding Merit Accounts:

"It's that Merit Accounts are limited to 1 per user until another account is bought, so you just cannot buy the account again, regardless of the usefulness."
According to your official response, you acknowledge that Merit Accounts can only be purchased once unless another account is purchased.
I purchased another account specifically to try the Merit Accounts and ended up with this kind of experience.

Once again, I reiterate that this review is not meant to convince you but to serve as a reference for potential buyers.

For those considering whether to purchase from this company, ask yourself these questions:

Is this company’s evaluation account relatively expensive?
Are their payout rules less consistent and harder to comply with?
Does this company’s backend only notify you of violations after you fulfill the passing conditions, wasting your time and energy?
I’m giving 2 stars because I only recommend trying Merit Accounts once. If you fail, do not repurchase other account types just to retry Merit Accounts.

6 november 2024
Logo Phoenix Trader Funding

Antwoord van Phoenix Trader Funding

Hi, first of all, we are sorry to see that you had a bad experience with us.

We'll try to be as clear as possible and to answer all of your points :

- Merit Accounts -> If you fail the exam once, it's not that buying it again is not useful, it's that Merit Accounts are limited to 1 per user until another account is bought, so you just cannot buy the account again, regardless of the usefulness

- "The reply claimed an error rate of only 0.5%" : We're not sure of what you mean by "error", the report that was given to you didn't contain any error in the calculations as far as we can tell. The thing we claimed is that 95% of the reports are processed within 24h, which is true to this day.

- For your account, PHOENIX-XXXXX-002, the overnight trades were the following :

#MNQ : From 12-16-2024, 18:06:16 to 12-17-2024 9:44:47 (American/New York Timezone)

#MNQ : From 12-17-2024, 18:10:56 to 12-18-2024 01:35:28
(American/New York Timezone)

Regarding the time to close, it's something that is the same across all Futures prop firms -> You can trade 23h/day, the close is 1 hour after the US close for 1 hour.

Given that you just cannot interact with the markets when this time comes, and that all firms share this rule. I think you were more than aware that you were doing an overnight trade.

That said, we are extremely sorry that your experience with us revealed itself to be disappointing, we can only try to upgrade our backend process, but for the overnight problem, a solution seems to be hard to find, if we start to allow this then our accounts just become Swing accounts, and that changes pretty much the entire business model.

We still wish you great success in your trading journey.

(2025/01/05 update)

thank you for your update.

Yes, it's true that 99.5% of people who take the test get a funded account, and yes you're in the 0.5% who didn't.

You see, it's extremely rare for us to turn anyone away, to date only 4 traders have been turned away for this reason, out of 1,700 customers.

And if the dashboard doesn't update directly, it's precisely for this reason. You're absolutely right, it should update directly, but we prefer to focus on updates that will reach as many people as possible and bring value. It would take time and resources to set up what would be necessary for a rapid update in the event of an Overnight, and in the end it would affect 1/400 traders, or 0.25% of the total.

As for the rest, everyone is free to judge our rules and prices, but given our advantages (no consistency on challenges, no daily drawdown, free resets even if the account isn't failed, special tools like Phoenix Instant Logger, attractive resets prices, unlimited Practice accounts, Static drawdown accounts, etc.) we consider you get what you pay for, and much more.

We wish you all the best with your trading and thank you for your suggestions to improve the dashboard.

- Phoenix Team

Beoordeeld met 5 van de 5 sterren

Adorei operar nessa platafoma -SHOW DE BOLA


Adorei operar nessa platafoma . SHOW DE BOLA .so nao gostei que tem so uma chance do teste da meret ´.deveria ter a segunda chance . aprendi muito com relatorio que voceis mandarao pra mim dos meus ERROS .vou melhorar muito daqui pra frente .ABRAÇOS A TODOS.........

10 december 2024
Review zonder uitnodiging
Logo Phoenix Trader Funding

Antwoord van Phoenix Trader Funding

Olá, muito obrigado por essa avaliação. Ficamos muito felizes em ver que você achou o suporte útil e desejamos uma grande melhoria em sua jornada de negociação!

- Equipe Phoenix!

Beoordeeld met 5 van de 5 sterren

VERY RESPONSIVE

they were highly active, responsive, and even issued a prompt refund for my incorrect purchase. Truly outstanding service!

17 december 2024
Review zonder uitnodiging

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