A gift for my brother in law and his new wife who sadly lost their mum the day before their wedding. Rather than being able to celebrate they had to come to the UK (from USA) for the funeral. The fami... Toon meer
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Lees wat reviewers zeggen
The large one I ordered in a frame with a red ribbon turned up with a broken frame, I have been in contact with Ricky and he has assured me that another one will be dispatched, so I am very pleased wi... Toon meer
Bedrijf heeft geantwoord
Absolutely perfect. Idea gift for my partner. He loved it. Packaging was perfect too very well packed and looked after in transit. Quick delivery
The product and company itself is brilliant, I love the customisation and layout, but it has been let down by delivery. The star map is beautiful and my girlfriend absolutely adores it. I myself had a... Toon meer
Bedrijfsgegevens
- Fotoprintservice
- ook in
- Cadeauwinkel
- Cartografische service
- Decoratie- en interieurwinkel
- Fotolijstenwinkel
- Printer- en scannerwinkel
Over Picture The Stars
Geschreven door het bedrijf
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Contactgegevens
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, Verenigd Koninkrijk
- Support@picturethestars.com
- picturethestars.com
4,7
Uitstekend
4K reviews
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Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order and delivered fast but…
Easy to order and delivered fast but when it arrived I don’t think the piece of thin card is worth the price I paid. You don’t get much for your money.
18 augustus 2026
I recieved a frame from my partner for…
I recieved a frame from my partner for my 30th birthday and it's the most beautiful thing. We also have one about our daughters bed of the night she was born!
9 augustus 2026
Review zonder uitnodiging
Antwoord van Picture The Stars
Hi there, Thomas
Im sorry to hear your item arrrived late, this is unforatenly something we have no control over with Royal Mail, it is rare but sometimes items are delayed we can only apologise for this delay,
I can see a memeber of staff replied to your email on the 3rd August the Monday,
We are not open during the weekend unfortunately,
Kind regards
Ricky Bendall
My daughter announced her engagement on…
My daughter announced her engagement on Wednesday and I had the print by Friday to provide a special memory for them.
13 augustus 2026
Really good picture trying to get the…
Really good picture trying to get the free didgital star map from the card they gave us and it’s now coming to a review sooo that’s not good lol
23 augustus 2026
Review zonder uitnodiging
Excellent nice and good quality
Excellent nice and good quality
23 augustus 2025
Review zonder uitnodiging
Super quick from order to delivery
Super quick from placing order to delivery. Arrived very well packaged and appears good quality for price point
14 augustus 2026
really good
22 augustus 2026
Review zonder uitnodiging
Rubbish quality and laughable mistakes.
Ordered a piece for an anniversary gift.
Confirmed Thursday, received it Friday as I paid for special delivery..... that's about where the good experiences end unfortunately.
What I found upon opening the piece was just complete rubbish, with huge blindingly obvious mistakes.
The fact that somebody let it leave the premises in this state shows me that quality control is non existent.
Every line of text was duplicated and printed on top of eachother, in 2 completely different fonts and sizes.
The main message, the coordinates, the location, the time....all a mish mash of unreadable junk with a picture of some stars above it.
I've emailed with photo proof 3 times for a fix, then a 4th for a refund as its too late for a replacement (was taking it to Finland) but there has been no reply to any of them.
I've also called and left messages 7 times!! ....... no answer.
Continuing to chase for my money back....
if anyone can see this, don't waste your time, money or patience with this company.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Picture The Stars
Hi Lee,
It was nice to speak to you on the phone just now, and im realy sorry about this situation, this is absolutely not the experience our valued customers should experience,
we are currently training new members of staff and we should have noticed this error before shipping,
I still can stil not find your email which is very unnusual sometimes they can fall into our spam folder but its empty only your original order email confirmation can be found searching under your email and seperatley your name, I did however see the missed calls from today these should have been answered and im sure this woudl have been resolved,
I completly understand your frustration here and we have processed a full refund,
We will also be ensuring our training and checking of the landline is monitored properly,
Kind regards
Ricky Bendall
Ordered in time for 20th wedding…
Ordered in time for 20th wedding anniversary. Initial confirmation received and tracking info. Item never arrived. Tracking info never updated beyond “we are expecting it”.
From researching online, there are countless other reviews all saying the same. Really really disappointed. Chargeback started with bank.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Picture The Stars
Hi Angharad, im really sorry to hear your item has not been received,
On rare occassions items can go missing or delayed with Royal Mail, im really sorry to hear this is the case here,
Could you please shar with me your order number or contact us via our email Support@picturethestars.com and we would be happy to have a refund intiated for your order,
We are not told when an item is lost with Royal Mail so we encourage customers to contact us and we will alwsys organise a reprint and reship or a refund upon request,
Emily - Picture the Stars
Easy to navigate the site and choose…
Easy to navigate the site and choose the frame, had a bit of trouble entering the location, but that was probably down to my lack of experience ordering things.
24 juli 2026
Great picture!
31 juli 2026
Great loved the experience
Great loved the experience. Must visit
1 augustus 2026
Review zonder uitnodiging
My husband gave me a beautiful photo of…
My husband gave me a beautiful photo of shooting start when we were on a familymoon for our first wedding anniversary it's beautiful and an amazing memories to keep forever
8 augustus 2026
Review zonder uitnodiging
Absolutely lovely gift for our first…
Absolutely lovely gift for our first grandsons birth.
Great service, arrived quickly and well packaged.
Would recommend
5 augustus 2026
Review zonder uitnodiging
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