Pinkiessweeties Reviews 

80
TrustScore 3 uit 5

3,0

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Beoordeeld met 1 van de 5 sterren

I ordered 11 items. I received 1, I contacted them in hopes to get information about whether or not the rest of my order is coming or get any information about it, and gave them benefit of the doubt.... Toon meer

Beoordeeld met 3 van de 5 sterren

Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep i... Toon meer

Beoordeeld met 3 van de 5 sterren

Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptab... Toon meer

Beoordeeld met 5 van de 5 sterren

I don’t understand how this company has a single bad review, the quality of the products is 10/10, the variety is brilliant there are items I haven’t been able to find on any other website. Branding... Toon meer

Bedrijfsgegevens

  1. Snoepwinkel
  2. Banketbakkerij

Geschreven door het bedrijf

Pinkies Sweeties is your go-to online candy store, bringing you exciting new international snacks every month, along with £5 Candy Scoops, Mystery Boxes, and Build Your Own Pick 'n Mixes—all packed fresh, in-house and full of fun! 🍬🚀


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,0

Alle reviews

(80)

51 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Disappointed

Enough is enough now with this company! I may have to post somthing on my socials regarding this, as I don’t want people to keep suffering with a problem with there order from this company! I ordered a few times from here first time was fine, but a few orders o made was always an issue with products not in stock even though I paid for the items they don’t tell you it’s out of Stock! It’s disgusting how they take your money from you to then me have to email to tell them my items are not in my package! If you don’t email them they will keep your money! Twice this had happened it’s took 9 days to revive my order! And they still have responded to my email! Avoid at all cost !!!

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor service and community

Ordered 10 small pickle juice shots for an ultramarathon. They were £3 each plus £5 postage, making them equate to £3.50 each which is expensive but acceptable seeing as they would arrive quickly. The package arrived with only three shots . I sent an email to complain, and a couple days later the reply came that this was because they were now out of stock. So instead of making me aware of this at the time, I was short delivered. Upon my complaint I was refunded for the 7 missing bottled. However NOT for the postage (I didn't even get a reply to my email regarding postage). This means I had paid £4.66 per shot for the three bottles that were delivered. I would NEVER have ordered three with £5 postage fee had I known that was all that was available. To make things worse I then had to reorder from another company, and pay the postage again. Terrible communication

27 mei 2026
Beoordeeld met 2 van de 5 sterren

Not much sour

It was ok but was not impressed that it was mean to be a sour box and most of the stuff in the box was not even sour in the box in expected most stuff to be sour and was not

27 mei 2026
Beoordeeld met 2 van de 5 sterren

Missing items

Missing items

13 april 2026
Logo Pinkiessweeties

Antwoord van Pinkiessweeties

Hi Ros, we had emailed you to the solution, kindly check inbox when you can! Many thanks, The Pinkiessweeties Team

Beoordeeld met 5 van de 5 sterren

Excellent sweets!!!

The sweets were really well packaged and tasted really good, with a good variety of flavours. I have now ordered twice from this company and I love how you can now get some good quality halal friendly sweets.

26 maart 2026
Beoordeeld met 3 van de 5 sterren

Customer service is quite shocking!

Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptable! I placed an order and it took 11 days to come, I ordered bits for Easter they arrived 5 days after Easter! I contacted customer services twice and still no reply! I see you often posting on TikTok, maybe that energy should go into replying to your paying customers who have already ordered. I love this shop aswell, they have some great deals but sadly have been put off ordering again!!

2 april 2026
Beoordeeld met 3 van de 5 sterren

Novelty sweets good but unsure if I’d order again

Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep in order to get free shipping, overall the novelty of the sweets were good as my son enjoyed trying new sweets he’s never tried before but unsure if I’d order again because of the delivery time and prices.

26 maart 2026
Beoordeeld met 5 van de 5 sterren

Lovely Buisness

Lovely Buisness , great variety of sweets and good quality,I love my order and ill be ordering again soon, great quality and the £5 scoops are well woth it , i love it , thankyou pinkiessweeties 💓🫶

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I've ordered from here 3 times now

I've ordered from here 3 times now, twice even though online said In stock they have not sent out sour patch kids I've ordered, still saying 44 in stock on website page. Also out of date food in the mystery box's

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wouldnt bother

I ordered the sour pickle with a bunch of sweets and was given the garlic one. Im pregnant and it was a craving, once i opened it the garlic smelt disgusting and i had to chuck it. Waste of £10 and put me off trying to order again :(

29 januari 2026
Beoordeeld met 1 van de 5 sterren

Stock file so out of date .

Stock file so out of date .
Placed order with other items in with postage being high . Item I wanted out of stock but allowed me to purchase and package arrived with item missing . Only made aware of item being a no stock after sending two emails . Won't be using again . Terrible service

26 januari 2026
Logo Pinkiessweeties

Antwoord van Pinkiessweeties

Hi Joy,

We’re genuinely sorry for the frustration and disappointment caused - especially when you’d placed an order with other items and paid postage expecting everything to arrive together.

We completely understand how upsetting it is to find an item missing and only be made aware after needing to chase this up. That’s not the experience we want any customer to have.

Since your order, the Tubble Bubblegum you’d ordered has come back into stock, and we did reach out by email to let you know as soon as it became available. We’re also reviewing our stock management and notification process to reduce the risk of this happening again.

Thank you for bringing this to our attention - your feedback helps us improve our systems and service moving forward.

Beoordeeld met 1 van de 5 sterren

Ordered after seeing the TikTok video…

Ordered after seeing the TikTok video showing a large scoop being filled and filling up a large container . The video does not clearly state that this is only a single scoop for £5, which gave the impression that the amount shown was what you receive. The sweets themselves are the same type (maoam stripes /anglo bubbly which are cheap ect.. however the quantity I received is nowhere near what’s shown in the video. After paying £8.99 including postage, I’m disappointed with the value for money. Please be aware before ordering.

5 februari 2026
Review zonder uitnodiging
Logo Pinkiessweeties

Antwoord van Pinkiessweeties

Hi,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that the product didn’t meet your expectations and that you were disappointed with the value for money.

We’d like to clarify that our £5 Candy Scoop is advertised as a single scoop, as stated in the product title and description on our website. The videos shared on social media are intended to show the variety of sweets, rather than the exact quantity that will be received in every order.

Although the content per scoop is random, each scoop is weighed and packed consistently to ensure fairness across all customers.

We appreciate that seeing the product in a video may have given a different impression, and we’ll certainly take your feedback on board to make this even clearer in future content.

Thank you again for sharing your experience - feedback like this helps us improve transparency and customer satisfaction.

Beoordeeld met 2 van de 5 sterren

They weren't that nice...seemed like…

They weren't that nice...seemed like they were older sweets and there was far too many sour and toxic sweets which I did not like. So all in all I won't be ordering anymore

26 januari 2026
Logo Pinkiessweeties

Antwoord van Pinkiessweeties

Hi Samantha,

Thank you for taking the time to leave a review. We’re sorry to hear that the sweets didn’t meet your expectations.

All of our £5 Candy Scoops are packed fresh to order using stock that’s rotated regularly, but we understand that flavour preferences — especially when it comes to sour sweets — can vary from person to person.

We really appreciate your feedback, as it helps us review our scoop mixes and ensure we’re offering a good balance for different preferences. If you ever decide to give us another try in the future, we’d be more than happy to help tailor a mix more suited to your preferences.

Thank you again for sharing your thoughts.

Beoordeeld met 1 van de 5 sterren

Didn’t receive order

Didn’t receive order. Was all stocking fillers for Grandchildren. Think parcel may have got lost. However, no response from seller. Tried ringing, emailing, via messenger and signed up to instagram still no response.
Issue still not resolved a month on. No sweets, no refund, no response.

2 december 2025
Review zonder uitnodiging

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