My wife bought me a TMNT mallet putter cover, however she didn’t realize I have a center shafted putter, and Thomas was very helpful in helping me swap it out for the center shafted putter model, he... Toon meer
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Got sent the wrong shirt, one I already had purchased. I reached out and they responded by sending a new, correct shirt right away. 3or 4th order with them because of how much I love the designs and... Toon meer
Very impressive how quickly you resolved my issue. Deff have earned a customer for life now. Company’s could learn from your customer service.
I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9... Toon meer
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Great customer service experience
Great customer service experience! Polite and was able to solve my problems and answer all questions quickly and efficiently
I received a notification that this was…
I received a notification that this was delivered to a different state back in March. I was reassured that it was still at the UPS station and waiting to get shipped to me. The response was fast, so great customer service.
Answered all my questions and were fast…
Answered all my questions and were fast in response time. Great company with great products 👍
Pinsandaces was already on top of the…
Pinsandaces was already on top of the issue before I had a chance to inquire about! Could not ask for better service Thank you!
The quick response and the guidance.
The quick response and the guidance.
Great customer service!
Great customer service!
Very responsive and friendly. Haven’t gotten the bag yet but I’m looking forward to it
Thomas was great
Thomas was great. He returned my chat inquiry and took care of the issue immediately. Great customer service !
Great Customer service!
Great Customer service!! I mean unbelievable!!! Zipper on my bag broke and they are sending me a new bag. PINS N ACES From here on out
Great,clear communication
Great,clear communication! Answered exactly what I asked.
Thank you
Thank you! You went above and beyond my expectations. I received a hat last week that had some smudges on the bill. After contacting customer service via an email link, I was notified of a replacement hat being shipped!
Excellent
Polite, responsive, genuine interest in the questions. A breath of fresh air in a world of ever decreasing customer care.
I was extremely happy with my purchase…
I was extremely happy with my purchase and when I placed a third order, I had a question and they responded to my email right away! Very happy with my experience and I will continue to do business with them!
Thank you so much!
Great place for golf equipment
Great place for golf equipment, apparel, accessories and so on. 👍 I love love Pins and Aces .
Everybody here is great
Everybody here is great. Always on top of things.
If I could make a suggestion for the site, for regular stock items that are out of stock, maybe add a "notify me" button. You have a lot of shirts I like that are out of stock in my size.
Seller was very courteous resolving my issue
Seller was able to resolve an issue I had with delivery in a timely manner
Thomas is always so helpful!
Great customer service!
I had a question about one of their…
I had a question about one of their products, and they responded to my question within 10 minutes. They were very helpful and polite.
Great Customer Service!
My first product was defective and right after a message for a resolution, a replacement product was sent immediately. Very quick to respond and very understanding and accomodating!
Pins and Aces was great to work with
Pins and Aces was great to work with, customer service was quick to respond, helpful and kind!
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