Neil was so helpful, preparing the Appeal Tribunal letter with cross references to relevant legislation and case law. This was a level of expertise and knowledge that I could never have achieved in r... Toon meer
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Neil helped me draft a letter for my PIP appeal, and although I'm in the early stages, I'm keeping my fingers crossed for a positive outcome. His letter was professional, detailed, and challenged the... Toon meer
I can’t thank Neil enough for all the help and advice I got before my tribunal. I was so worried and anxious beforehand and the tribunal pack helped me to prepare properly. I followed all of the advic... Toon meer
Neil was extremely efficient and managed to articulate my mandatory reconsideration letter in a way I never could. I felt overwhelmed after my assessment and when my when my decision letter arrived. N... Toon meer
4,6
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35 reviews
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Good outcome after raising concerns
I’m submitting an updated review because Neil ultimately responded very thoroughly to my concerns, revised the submission, prepared the evidence extracts, continued helping with my case, and issued a full refund that I had not requested.
My main concern was that the initial work did not appear to have been checked thoroughly enough before being sent. I felt there was too much reliance on standard wording or a script, without enough final quality checking.
I would also advise customers to assume that any evidence uploaded to the service may be directly referenced in the submission and potentially sent to the DWP, rather than used only as background context. It would be helpful if this were made clearer at the outset, so customers know to upload only documents they are comfortable disclosing or to identify anything they want excluded or redacted.
Additionally, the intake form took me hours as opposed to 60 minutes but I was incredibly detailed and perhaps someone better with forms could do it more quickly. This isn't a complaint, just advice for anyone using the service.
Once I raised my concerns, Neil engaged constructively, reviewed the evidence in detail, explained his reasoning, corrected the submission and answered my questions fully. The final work was much stronger than the initial version.
Overall, the issue was resolved well, but more thorough checking and clearer guidance about how uploaded evidence will be used would have made the process much less stressful.
22 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Rosie,
Thank you for updating your review, and more importantly for the detail in it. Feedback like this is far more useful than a straightforward five stars, and I'd rather have a fair four with the criticism included than a generous rating that helps nobody.
Taking your points in turn.
On the quality checking, you were right to raise it and I'm not going to make excuses. Every submission is meant to go through a final review against the specific evidence provided before it's released, and in your case that clearly didn't happen to the standard it should have. It was an error on our part rather than how we normally work, but that's no comfort when you're the one it happened to. We've since tightened that final stage so a submission can't be released until the evidence check is signed off, which removes the possibility of it being skipped or rushed again.
On uploaded evidence, this is a genuinely good point and one we hadn't made clear enough. Documents you upload may be quoted or referenced directly in the submission, not just used as background. We've now made that explicit at the upload stage, along with a prompt to flag anything you'd prefer excluded or redacted. That should have been obvious from the start and it wasn't.
On the intake form, your point is well made. The time estimate assumed a fairly typical level of detail, and anyone being as thorough as you were will need considerably longer. We've adjusted the guidance to reflect that, because setting the wrong expectation just adds stress to something that's already stressful.
I'm glad we got to a much stronger submission in the end, though I'd rather it hadn't taken a complaint to get there. Thank you for sticking with it and for setting all of this out so clearly for others.
Wishing you the very best with your case, and do let me know how you get on.
Neil
PIPAppeal.org.uk
Superb service
Superb service. I was nervous about signing away a percentage of any back pay of my so far denied PIP claim and hunted round for another alternative. I'm so very glad I did. After quickly opening my account (a breeze) i filled in all my details, emailed over and hey presto 48 hrs later I received a 27 page letter, written by an expert, which clearly, concisely and accurately described myself, my condition, and detailed every section as to justification even giving legal comparisons. I am highly impressed. Still awaiting the verdict (!) but I believe this letter (MR) could not have been written better and gives me the best chance to overturn the DWP decision,
24 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Julia,
Thank you for such a considered review, and for mentioning the back pay point specifically. That's exactly why we set the service up the way we did. Nobody should have to hand over a slice of money they've already been wrongly denied just to get help arguing for it, so we're glad the flat fee made the decision easier for you.
Pleased the letter did what it needed to. Setting out each descriptor with proper justification and relevant case law is what gives a mandatory reconsideration its best chance, and it sounds like yours is in good shape.
Fingers firmly crossed for the verdict. Do let us know how you get on, we always like to hear.
Neil
PIPAppeal.org.uk
I am really glad this service exists!
I am really glad this service exists! I had no idea and was a bit stumped when I received my MRN declined. Neil was prompt, clear and professional in his service. I was impressed by the level of expertise and knowledge used within the documents for the tribunal. I would highly recommend.
24 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi there,
Thank you for taking the time to leave this.
Getting an MRN refusal is the point where a lot of people give up, largely because it's not obvious what happens next or that appealing is even worth it. It very often is, so I'm really glad you found us and pushed on with it.
Thank you for the recommendation too. Wishing you the very best at tribunal, and do let us know how you get on.
Neil
PIPAppeal.org.uk
Outstanding PIP appeal support!
I cannot tell you how incredible this service is! I had a bunch of information, all over the place and just handed it over to Neil, who turned it into a cohesive and persuasive appeal letter. He got the initial appeal statement to me within the promised 48 hours, and then added in seamlessly added in some updated information which I had forgotten to give him in the first place within a matter of hours. Outstanding service. It's legit. 100% recommend!
21 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Linda,
Thank you so much for this, it really made my day to read.
Handing over a pile of information that feels all over the place is completely normal, and honestly it's the best thing you can do. More detail gives us more to work with, and pulling it into something coherent and persuasive is our job, not yours. Glad the extra bits slotted in easily too, that happens more often than you'd think and it's never a problem.
Thank you for the recommendation. Wishing you the very best with the appeal, and do let me know how you get on.
Neil
PIPAppeal.org.uk
Combatting the DWP behemoth with expert assistance
Wow! What an impressive service. They asked all the right questions, and even the process of providing answers helped my confidence improve as I noticed flawed aspects in DWP assessment I hadn't seen before. The Tribunal letter produced was astoundingly detailed, demonstrates an in-depth expertise of DWP regulations, and accurately reflects my situation. I now feel much more empowered to combat the behemoth that is the DWP.
21 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Wiggs,
Thank you for this, and I love that the questions themselves were useful to you.
That's something we hear more often than you'd expect. The assessment process moves fast and rarely gives people space to think, so it's often only when someone works through it properly, activity by activity, that the flaws in the original decision become obvious. Spotting those yourself puts you in a far stronger position going in.
Feeling equipped to take it on is half the battle. Wishing you the very best at tribunal, and do let me know how you get on.
Neil
PIPAppeal.org.uk
Outstanding service…
The appeal letter I received was excellent, it was thorough and comprehensive, it covered everything and more. It made me realise that without this service, there was no chance of success. The personal contact by Neil was outstanding and very appreciated. I cannot rate him high enough and I would strongly recommend this service to anyone struggling with an appeal.
16 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Ian,
Thank you for such a generous review, it's genuinely appreciated.
Plenty of people have a strong case and lose simply because the argument isn't framed the way a tribunal needs to see it. That gap is the whole reason the service exists, so it's good to hear the letter closed it for you.
Thank you for the recommendation too. Wishing you the very best with the appeal, and do let me know how you get on.
Neil
PIPAppeal.org.uk
Excellent Service It’s a no brainer ..
From start to finish the whole process was simple and easy to follow. The support from Neil was amazing. It did take me over a week to complete but that was down to my ill health nothing from Neil’s side. He did however make regular contact to see if he could help in anyway. Once I uploaded the form it was only a couple of days until I was sent the formal appeal letter. I was amazed at the quality and detail Neil had put into it. Fingers crossed it does the job. From start to finish the service provided was amazing. Far better and more professional and polished than I could have put together.
3 juli 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Jayne,
Thank you for taking the time to write this, especially given how you were feeling while working through it.
Please don't apologise for taking a week. There's no clock running at our end and everyone works at the pace their health allows. That's exactly why we check in rather than chase, so nobody feels under pressure on top of everything else.
Really pleased the finished letter gave you confidence going into it. Fingers firmly crossed, and do let me know how you get on.
Neil
PIPAppeal.org.uk
Highly diligent and knowledgeable with…
Highly diligent and knowledgeable with a lot of empathy for my situation. I don’t have the outcome of my MR yet but the quality of the response is far better than what I would have achieved alone. Thank you so much for your help.
12 juni 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Emma,
Thank you for such a kind review.
It's easy to forget that behind every one of these cases is someone having a genuinely hard time, so it means a lot that the empathy came through alongside the technical side. Both matter.
Fingers crossed for the MR outcome. Do let me know how you get on, I always like to hear.
Neil
PIPAppeal.org.uk
I had a very good experience with pip…
I had a very good experience with pip appeal. I uploaded all of my information and evidence onto the website, and then Neil sent me the letter. I asked him a couple of times to slightly change a few things and he was happy to do so. The appealing process can be very difficult, therefore it was so lovely to speak to Neil that knows so much about the process and what to include. Great customer service!
I would definitely recommend spending £49 for this great service!!
2 juni 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Sophie,
Thank you for such a lovely review.
Never hesitate to ask for changes, it's your letter and your case, and small adjustments often make it feel much more like your own words. Happy to do that every time.
You're right that the process is difficult, and often at the worst possible moment for the person going through it. If knowing what to include takes some of that weight off, that's the job done as far as we're concerned.
Wishing you the very best with the appeal, and do let us know how you get on.
Neil
PIPAppeal.org.uk
Antwoord van PIPAppeal.org.uk
Hi Carl,
Thank you for taking the time to leave this, much appreciated.
Turning things around quickly matters in this line of work, given the deadlines people are usually up against, so it's good to hear that side of it worked well for you.
Wishing you the very best with the outcome, and do let us know how you get on.
Neil
PIPAppeal.org.uk
Fantastic service
Fantastic service. Really useful tool to reappeal. Cheapest on the market with no hidden fee
14 mei 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Latifah,
Thanks so much for taking the time to leave this. Keeping the service genuinely affordable and upfront on pricing has always been important to us, this process is stressful enough without people worrying about surprise costs on top, so it's great to hear that came through.
Wishing you the very best with the outcome.
Neil
PIPAppeal.org.uk
Stunningly comprehensive & timely…
Stunningly comprehensive & timely service
20 mei 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Carolyn,
Thank you so much, what a lovely thing to read. We put a lot of effort into making sure every appeal is thorough and turned around quickly, so it's really rewarding to know that came across.
Wishing you all the best with the outcome.
Neil
PIPAppeal.org.uk
Great service
Great service. Neil and the team helped me with my appeal letter and my original decision was overturned at tribunal. Would highly recommend. Thank you
17 mei 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Taz,
Brilliant news, thank you so much for coming back to share the outcome. Getting an original decision overturned at tribunal is exactly what we're here for, and it's always a great feeling when the hard work pays off.
Really appreciate the recommendation, it genuinely helps others who are nervous about the process know they're in safe hands.
Wishing you all the best going forward.
Neil
PIPAppeal.org.uk
very proficient and efficient
very proficient and efficient, a top-class outfit
18 mei 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Daniel,
Thanks so much for the kind words, that genuinely made our day to read. We work hard to keep things sharp and turn appeals around quickly, so it's really good to hear that came through for you.
Wishing you all the best with the outcome.
Neil
PIPAppeal.org.uk
The support and final document that…
The support and final document that they produced was excellent. Saved me hours of time trying to find the correct case law.
They we really accommodating of my random emails and the tight timescale we were on.
24 april 2026
Review zonder uitnodiging
Antwoord van PIPAppeal.org.uk
Hi Claire,
Thank you so much for taking the time to share this, it genuinely means a lot to hear.
Case law research is one of the most time consuming parts of building a strong appeal, and getting it right can make a real difference at tribunal, so we're really pleased the final document hit the mark for you. Tight deadlines and last minute questions are exactly the kind of pressure we're set up to handle, so never feel like your emails were "random", they were welcome.
Wishing you the very best with the outcome.
Neil
PIPAppeal.org.uk
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