Both yasemin and sheena were responding to my messages and calls right away. They both arranged for a free consultation video call and made my experience even easier. The clinic was wonderful they es... Toon meer
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It’s a very good interactive session with Dr sir . Pl share me details of quote if available and other details as so that we can do required test and proced further
Bedrijf heeft geantwoord
Getting a hip replacement in India as an American felt really daunting at first, but PlacidWay made the whole thing so simple. They helped me find an amazing hospital and a great doctor, and set up al... Toon meer
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I had a fantastic experience with the medical assistant. They were incredibly professional, kind, and attentive to all of my needs. They made me feel completely comfortable, answered all of my quest... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PlacidWay is a global medical tourism platform that helps patients make informed, confident healthcare decisions. Since 2007, we've built a trusted network of 2,000+ accredited hospitals and clinics across 60+ countries, where patients can explore specialties such as dental care, cosmetic surgery, orthopedics, regenerative medicine, and fertility treatment with transparent pricing and the freedom to choose the right provider. Via virtual consultations, we connect patients directly with providers, allowing them to ask questions and proceed with confidence. Committed to accessible care, PlacidWay helps patients save up to 70% on treatment, avoid long wait times, and access procedures unavailable locally backed by personalized support at every step.
Contactgegevens
9800 Mount Pyramid Ct #400, 80112, Englewood, Verenigde Staten
- 888-296-6664
- info@placidway.com
- placidway.com
4,7
Uitstekend
150 reviews
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Unfortunately had a work related issue…
Unfortunately had a work related issue where I couldn’t go to my appointment. Greatly appreciate how they helped me secure my refund.
13 maart 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Hi Brendan,
Thank you for sharing your experience with us. We understand that sometimes work can get in the way of plans, and we’re glad we could assist you in sorting things out quickly and smoothly. If you ever decide to reschedule or have any other medical travel needs in the future, feel free to reach out. We’re here to help!
Regards,
PlacidWay Medical Tourism
Veneers in Puerto Vallarta
PlacidWay referred me to an excellent cosmetic dentist in Puerto Vallarta. I highly recommend their services.
5 februari 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you for sharing your experience. We understand that unexpected situations can come up, and we’re glad we could assist you in securing your refund. Our goal is to make the process as stress-free as possible, whether it’s scheduling appointments or handling changes when plans shift. If you decide to reschedule in the future or need any other assistance, please feel free to reach out. We’re here to help when you’re ready.
Regards,
PlacidWay Medical Tourism
AVOID!!
they told me they were going to pick me up at the airport but never showed up,,they told me they would pick me up at the hotel and bring me to the clinic and back but then told me to ask for the hotel shuttle,,the hotel has no shuttle so I had to get a taxi back and forth each day,,they said they would bring me back to the airport but I haven't heard from them since,,don't waste your time or money one these scam artist!!
25 februari 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you faced during your trip. It’s disappointing to hear that the transportation arrangements did not meet your expectations and caused such disruptions. Your feedback is crucial, and we want to make sure situations like this don’t happen in the future. We’d like to look into this matter further to understand what went wrong and find a way to make it right. Please feel free to reach out to us directly so we can address your concerns and provide a resolution.
Regards,
PlacidWay Medical Tourism
Professional and personable
I can only praise the service I received. Excellent support all the way. Helio, if you read this you are a legend. Thanks for professionalism and friendliness.
19 februari 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you, Shabbs, for your kind words. We’re glad to hear that you had a positive experience and felt well-supported throughout the process. It’s wonderful to know that Helio made such a great impression with his professionalism and friendly demeanor. We’ll be sure to pass along your message to him! If you need any further assistance or have more healthcare needs in the future, we’re here to help.
Regards,
PlacidWay Medical Tourism
Excellent service and a real…
Excellent service and a real willingness to help
11 januari 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Hi Stelios,
Thank you for your kind words! We're happy to know that you found our service helpful. It’s always our goal to provide the best support possible and be there for our customers whenever they need us. If there’s anything else we can do for you, don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
Great experience
They are very attentive ... give you lots of available options ... friendly and best of all dont keep you waiting for a reply .
25 januari 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Hi Patches,
Thank you for taking the time to share your experience! We’re glad to hear that you appreciated our attentiveness and prompt responses. It’s important to us that you have all the information and options you need to make the best decision for your health journey. If you need any further assistance, feel free to reach out anytime!
Regards,
PlacidWay Medical Tourism
Antwoord van PlacidWay Medical Tourism
Hi Shawn Hutchens,
Thank you for taking a moment to share your thoughts. We are so glad to hear that you were satisfied with our follow-up and communication.
At PlacidWay Medical Tourism, we understand how important it is to stay connected and provide clear information every step of the way. It's great to know we hit the mark for you.
If you ever need assistance in the future, please remember we're just a message away.
Regards,
PlacidWay Medical Tourism
Very quick to answer
Very quick to answer. Helpful & are willing to work with you
18 januari 2024
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Hi Dina,
Thank you for your wonderful review! We are so pleased to hear that you found our team to be helpful and quick to answer.
At PlacidWay Medical Tourism, we always aim to be flexible and work closely with our clients to meet their needs. It's great to know that this was your experience.
Should you require any assistance in the future, please know we are always here to help.
Regards,
PlacidWay Medical Tourism
Very poor & unprofessional service
Very poor service. They charge you unfair extra professional fees. In website mentions that they help people save money but in reality, it was just fancy words. They are doing broker work. If the medical service center quoted you $100, they are charging you $150 and that's how this business works.
There's a female/male agent there in the philippines (I think her name ariannne), if she contacts you for your inquiry, please be cautious because she is a scammer. She shares higher quotations even though the doctor wasn't aware they charged that much amount of money. Once you paid the advance that agent not answering your calls/emails/ sms.
1 maart 2023
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Dear DP,
Thank you for sharing your feedback, even though some time has passed since your experience. We sincerely apologize for the frustration you felt at that time. While this is not reflective of the level of service we strive to offer, we want to acknowledge your concerns.
Since then, we’ve worked diligently to improve our processes, particularly around pricing transparency and communication. We deeply regret that your experience did not meet expectations, but we hope you’ll see the positive changes we've implemented. If there is anything we can still assist you with or if you'd like to discuss your concerns further, please feel free to contact us directly
Your feedback has been valuable in helping us grow, and we hope to regain your trust in the future.
Warm regards,
PlacidWay Medical Tourism
My experience was a great one
My experience was a great one, I totality was please, with my services provided by my Dr. Yuliya Viadimirovana Nilonova she is a great plastic surgeon. I am very happy with my results and when I was at their clinic they attend to my needs. recommend them to anyone that is thinking about having plastic surgery.
23 augustus 2023
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Reply to PlacidWay's Customer Reviews 2025
Custom Gem
This is for informational purposes only. For medical advice or diagnosis, consult a professional.
Show thinking
Dear Patricia Huizar,
Thank you for sharing such a wonderful and detailed review. We are so happy to hear that you had a great experience and were pleased with your services.
It is fantastic to know that Dr. Yuliya Viadimirovana Nilonova provided you with excellent care and that you are very happy with your results. Our goal at PlacidWay Medical Tourism is to connect our clients with top-tier surgeons and clinics where their needs are fully met, and it sounds like we achieved that with you.
Your recommendation means the world to us. If you ever need any assistance in the future, please do not hesitate to reach out.
Regards,
PlacidWay Medical Tourism
Best place to get treatments at the…
Best place to get treatments at the best price, great communication system very easy to use, a very simple process. I would highly recommend this.
25 augustus 2022
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Dear Rehan Khan,
Thank you for your excellent feedback and for the high recommendation. We are so happy to hear you felt you received treatment at the best price.
Making medical tourism affordable and the process simple for our clients is at the very heart of what we do at PlacidWay Medical Tourism. We are also delighted that you found our communication system easy to use.
Should you need any assistance in the future, please know that we are here to help.
Regards,
PlacidWay Medical Tourism
NOT A GOOD COMPANY
NOT A GOOD COMPANY, NOT LOYAL, IF YOU ARE A DENTAL CLINIC DO NOT SIGN UP WITH THEM,
22 maart 2022
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Hi Jesus, thank you for your feedback! Please note that we took your grievance very seriously. Therefore, we would like to set a call with you directly to review how we can solve your situation. We have attempted to contact you in order to give you the best solution. Unfortunately, we have not been able to. Please, send us the best date and time to call you. Or, you can contact us to sales.americas@placidway.com. We'll be attentive to your response.
PlacidWay Best Medical Tourism Company…
PlacidWay Best Medical Tourism Company Ever in 2022.
4 januari 2022
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you so much for your kind words, Osama Kiani! We're truly delighted to hear that you consider PlacidWay the best medical tourism company. We continually strive to provide exceptional service and connect our patients with high-quality, affordable healthcare options across the globe.
It's our goal to make every medical journey seamless and supportive, and your feedback reaffirms our commitment. If you ever need assistance in the future, don't hesitate to reach out to PlacidWay Medical Tourism.
Regards,
PlacidWay Medical Tourism
Communication
They are so annoying! Constantly emailing and calling after you’ve figured out what you want. Very annoying and hard to communicate to clinics.
23 januari 2020
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Dear Taya,
Thank you for your feedback, and we’re sorry to hear that you found our communication overwhelming. We genuinely strive to be supportive, but we understand how constant follow-ups can feel excessive, especially after you’ve made your decision.
Since your review, we’ve made improvements to our communication practices, ensuring we provide helpful information without being overbearing. We want to strike the right balance between staying connected and respecting your space.
If there’s anything further we can assist you with or if you’d like to share more about your experience, please feel free to reach out to us at [email address or phone number].
Thank you again for your input—it helps us become better!
Warm regards,
PlacidWay Medical Tourism
bad service and the website has a lot…
bad service and the website has a lot of fake clinic
21 juni 2019
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Hi Dr. Aldhezat,
Greetings from PlacidWay!
Thank you for writing your feedback. While we appreciate you taking the time to do so, we wanted to take this opportunity to address the issues you mentioned in your review and air our side as well.
May we ask which specific service were you unsatisfied? Having been in the medical tourism industry for 12 years now, we take great pride and put the most value in the quality of customer service that we provide, hence, we ask our customers to contact us directly for concerns so that it may be resolved accordingly and promptly. Please understand that the recent decision of PlacidWay towards your center was taken based on compromised trust in our medical tourism partnership. Unfortunately, we are unable to extend our support anymore given the untoward and concerning circumstances of your center raised by the patients themselves.
With regards to supposed fraud/ fake clinics that we have, there is no absolute truth to this. All of our medical partners went through careful screening and are fully licensed, certified and in compliance with the safety measures and ethical standards they must follow. As you may be aware of by now, if one is found to be non-comformable, we do not and will not, in any way, hesitate to remove them from our list of medical providers.
We want to conclude our response by making it very clear that the objective of PlacidWay is to provide reliable and trustworthy customer service taking into highest consideration the welfare of our patients who only deserve such.
Matters like these are taken very seriously by PlacidWay. We ask that you respect the decision we had to take and direct your efforts to the patients where it truly matters.
Thank you.
Very bad experience with them
Very bad experience with them . They were clueless of what they were doing.I would say Don't risk your life with them,Its about your life,Its No joke.
17 mei 2018
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
We are genuinely sorry to hear about your experience and we appreciate you taking the time to share your thoughts. We always aim for complete satisfaction, and it's concerning to hear that you felt our team was not adequately informed and that you had such a negative experience.
We would like to understand more about what happened so we can address the issues you faced and work towards a solution. Please reach out to us directly so we can discuss this further and make things right. Your well-being is our utmost priority at PlacidWay Medical Tourism.
Regards,
PlacidWay Medical Tourism
Thanks to Placidway
Thanks to Placidway, I managed to get a good deal on dental bridges in Croatia. I found a perfect package and managed to save money on the deal. The staff were helpful and the procedure went better than expected. Since this isn't my first time to travel for dental procedures, everything went well. Thank you, Placidway, for helping me solve my teeth problems.
9 oktober 2017
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you for your wonderful review, Stefan! We're so pleased to hear that you found a perfect package for your dental bridges in Croatia and that you were able to save money. It's great to know that the procedure went better than expected and that our staff were helpful throughout your journey.
At PlacidWay Medical Tourism, we are committed to providing high-quality medical care at competitive prices, and we're so glad we could help you solve your teeth problems. If you need anything else in the future, don't hesitate to reach out.
Regards,
PlacidWay Medical Tourism
PlacidWay
I had a rough knee injury, ang through PlacidWay I found a great Clinic that helped me with rehabilitating my bad knee. Beside getting help from excellent doctors, I even managed to do some citysighting. Every step of the way I was able to contact PlacidWay ang get the information or help that I needed. They made the whole process so much easier.
9 oktober 2017
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you for sharing your experience, Voja! We're so glad to hear that PlacidWay helped you find a great clinic for your knee rehabilitation and that you received excellent care. It's wonderful that you also had the chance to enjoy some sightseeing. We're happy to know that our team was there for you every step of the way, making the whole process easier.
Regards,
PlacidWay Medical Tourism
Placidway helped me find Lasik surgery …
Placidway helped me find Lasik surgery in Italy, and they've arranged the package so well that I didn't have any trouble. Being in a foreign country for the first time, I was anxious, but Placidway staff was there for me whenever I needed it, which calmed my nervousness. The best thing is that I also managed to turn the trip into a vacation and visit a few sights while I was recovering from the surgery. Thank you, Placidway
9 oktober 2017
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you for your wonderful review, Bojan! We're so pleased to hear that PlacidWay helped you find Lasik surgery in Italy and that the package was arranged so well, making your experience trouble-free. We understand that traveling to a foreign country for the first time can be anxious, and we're glad our staff was there to support you and calm your nervousness. It's fantastic that you were also able to enjoy your trip as a vacation and visit some sights while recovering.
At PlacidWay Medical Tourism, we strive to make your medical journey as seamless and comfortable as possible, and we're delighted we could assist you. If you ever need more support or have questions in the future, we're here to help!
Regards,
PlacidWay Medical Tourism
Lip augmentation
Through PlacidWay I was able to find excellent hospital in Turkey where I got my lip augemntation. Everything was organized for me, and the hotel had many facilities. It was a great experience!
9 oktober 2017
Review zonder uitnodiging
Antwoord van PlacidWay Medical Tourism
Thank you for sharing your experience, Nada! We're so happy to hear that your time in Turkey was a success and that you found an excellent hospital through PlacidWay for your lip augmentation. We're glad everything was organized for you and that you enjoyed the hotel facilities.
We’re proud to connect our patients with top-notch care in destinations like Turkey. Let us know if you need further assistance in the future.
Regards,
PlacidWay Medical Tourism
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