Helpful and professional. Just what we needed when our drive contractor gave us bad and incorrect advice. The council have not been great either and PBD will be helping us with their demands too.
Bedrijf heeft geantwoord
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They overcharge and add on extras at ridiculous prices when they think you have no choice but to pay. Frustrating to work with, caused delay because they couldn’t understand some basic things. I did r... Toon meer
Bedrijf heeft geantwoord
Planning by design did a fantastic job for me so far. They are a very professional team and highly competitive in price, work experience and ethics. They don’t take no for an answer they follow up the... Toon meer
Bedrijf heeft geantwoord
Great service made every thing so easy, explained all the aspects of the planning in language we could understand really good and friendly staff Joanne and Aaron couldn't do enough. the case they buil... Toon meer
Bedrijf heeft geantwoord
4,3
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309 reviews
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Very happy with services
Very happy with services , they respond very quickly and timely.
7 mei 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Thank you very much for choosing Planning By Design and for sharing a review of your experience.
It's always our goal to provide a 5* service at unbeatable prices and it's always rewarding to hear we have succeeded.
We're delighted to have helped you secure planning approval, and of course, if you have any further questions or need help with anything in the future just let us know and we'll be glad to help.
Retrospective Planning Application for Stables
We were required to apply for retrospective planning for a change of use for land and the installation of a stable. the team at Planning By Design responded quickly and efficiently to our initial query. Our consultation with the planner was extremely helpful and professional, the advice provided and subsequent application and supporting statement were excellent. We were successful in our application. Our experience with Planning By Design has been exceptional. I would highly recommend their services.
7 mei 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Andy, thank you very much for choosing Planning By Design and sharing a review of your experience.
It is always our goal to provide a 5* service at unbeatable prices, and it's always nice to hear we have succeeded.
We are delighted to have helped you secure planning approval, especially given the it was retrospective.
Of course, if you have any further questions or need assistance with anything else in the future, please don't hesitate to let us know, and we'll be happy to help.
Professional and Great Value
After initially have our application refused they were able to help us successfully appeal. Found them very professional, responsive and good value for money. Would definitely use again and highly recommend.
1 mei 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Iain,
Thank you so much for choosing Planning By Design and taking the time to leave us a review—it truly means a lot to our team. We're delighted to have successfully guided your project through to planning approval via appeal.
The planning process can often be more complex than it initially appears, and nationally, only 1 in 3 appeals are successful, just like yours. This highlights that when refusing an application, local planning authorities have made an error in judgment at least 33% of the time.
If you have any further questions or require assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Great experience dealing with the team
Positive experience dealing with planning by design, from initial consultation with Bertie who was very thorough going through the full process of our single story extension design and application. To discussing with Abigail and Paulina our plans and seeing the drawings come to life. Cerys was on had to answer any queries that we had once the application had been submitted. I would definitely recommend if you are looking for architect
28 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Alex, thank you very much for choosing Planning By Design and for sharing a review of your experience. It's always our goal to provide a 5* service at unbeatable prices and it's always rewarding to hear we have succeeded. We're delighted to have helped you secure planning approval, and of course, if you have any further questions or need help with anything in the future just let us know and we'll be glad to help.
Excellent service, 5*, definitely recommend
Faultless service- I would & have already recommended to others.
After being told by numerous architects, planning consultants & other agencies over the last few years how difficult the planning process is in a National Park & that we'd never get our proposal passed, it's been so much more straight forward than we anticipated which is all down to yourselves.
Kat, Abigail, Cara, James & the whole team who assisted us were so organised & proactive. The price was really reasonable compared to quotes we'd had from local consultants & we got our approval notice in a fraction of the time compared to what we would have done otherwise.
A big thank you again, will definitely use the service in future.
14 februari 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Hannah, thank you very much for choosing Planning By Design and for your kind words, it really means a lot ot us.
It is always our goal to provide a 5* service at unbeatable prices but it's always nice to hear we have succeeded.
We are delighted to have helped you secure planning approval, especially given the anticipated complexity.
Of course, if you have any further questions or need assistance with anything else in the future, please don't hesitate to let us know, and we'll be happy to help.
Highly recommend
The team have been seriously orgainsed and helpful. They are timely with their calls and emails and Ajay in particular has been excellent. I cannot recommend them highly enough. They make a complicated prospect more manageable.
24 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Jake, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. We are delighted that you have been pleased with our service and of course, if you have any questions or need help with anything in the future just let us know and we'll be glad to help.
I approached Planning By Design to have a porch added to my house
From the offset, I have been impressed by the efficiency of Planning by Design. I initially spoke with the Company Director Grant, who was extremely helpful by explaining the planning process and offering reassurance about dealing with my Local Authority. I have since spoken with Kim (Head of Customer Service), who initially followed up on my enquiry and then again when I had further questions. Within days of submitting my enquiry, we had a meeting with Planner Mislav and it was apparent that he had completed research and considered our request in detail, to be able to provide us with guidance on how best to proceed. Within hours, we had received a feasibility report from Mislav. My contact with Planning By Design has been positive so far; everyone I have spoken with has been friendly, and patient when answering our many questions, rather than rushing us or making us feel as if we are a hindrance. They are very efficient and responsive, which has given me the confidence to proceed with the company to complete my project.
23 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Surj, many thanks for choosing Planning By Design and for your very kind words, it really does mean a lot to us. It is always our goal to provide a 5* service at unbeatable prices, but it's always nice to hear we have succeeded. We look forward to assisting you with your project and continuing to impress throughout the process.
Planning Design is a company with…
Planning Design is a company with serious professionals who are committed to your project. The assistance throughout the process is fantastic and they don't let go of your hand until the end. I highly recommend them, they are fantastic!!
11 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Eliza, many thanks for choosing Planning By Design and for your kind words, it means a lot to us. It is always our goal to provide a 5* service at unbeatable prices but its always nice to hear we have succeeded. Of course, if you have any further questions or need assistance with anything else in the future please don't hesitate to let us know and we'll be happy to help.
Great communication
Silas Has been wonderful in getting approval for our somewhat complicated building works. Good communication and follow-up. We will use again in the future.
9 januari 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Oliver, thank you for choosing Planning By Design and for sharing a review of your experience, it means a lot to us. We are delighted to have helped you secure planning approval. Of course, if you do have any further questions or need assistance with anything in the future, just let us know and we will be glad to help.
It is a very high-quality company with…
It is a very high-quality company with high work efficiency, and they provided me with a lot of practical advice. I was very satisfied with the whole process, and I would definitely recommend them.
22 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Paul, thanks very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. We are delighted to have helped you secure planning approval following a smooth process. Of course, if you have any further questions or need assistance with anything in the future please do let us know and we will be glad to help.
This company so bad once you paid them…
This company so bad once you paid them that's it,it's really hard to contact them my planing application toke nearly a 1 years I will not recommend this company, Siilas is very slow planner's
25 maart 2025
Review zonder uitnodiging
Antwoord van Planning By Design
While we appreciate all feedback, this review is effectively anonymous and categorically untrue.
Our offices are open Monday-Friday 9am to 6pm, we are available by phone, email or contact form on our website. We also have Aisa, our AI planning assistant, who is available 24/7 365 to help clients with new enquiries or provide updates for ongoing projects. If you wanted to contact us you certainly could
You haven't shared your name or contacted us, so if you do have a project with us, we can't look it up or assist you unless you contact us with more details.
In the meantime, what we can tell you is that if your application has been submitted and has taken a year, the delay is not with Planning By Design but rather your local planning authority.
If what you say is true, it may be possible to appeal on the basis of non-determination but again, we can't help you unless you contact us.
Used Planning By Design recently for a…
Used Planning By Design recently for a planning appraisal. The town planner Aaron that I spoke with was very informative and extremely helpful. Unfortunately we did not proceed with the application but only due to the low chance of approval however my experience with the company was great and would definitely recommend, thank you!
16 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Nathalie, thanks very much for choosing Planning By Design and for sharing a review of your experience. It is always disappointing for all concerned when a project isn't feasible. This is why we always recommend a planning appraisal to check before paying for drawings or a planning. Should you have further questions or need help with any in the future, please don't hesitate to let us know, and we'll be happy to help with anything you need.
I would recommend Planning by Design as…
I would recommend Planning by Design as they have been super helpful in keeping me informed about whether we are likely to get planning permission. Their response is very timely - usually within 24 hours, compared to my experience with the local councils taking 20 days.
7 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Thank you for choosing Planning By Design and for sharing a review of your experience, it means a lot to us. We are delighted to have helped you secure planning approval. Of course, if you do have any further questions or need assistance with anything in the future, just let us know and we will be glad to help.
Had a great experience with Planning by…
Had a great experience with Planning by Design. I wasn’t sure about my application, but they talked me through the likely questions and process. Their feasibility study was very good and gave me good examples of similar projects and likelihood of my application being successful. They also price matched for me. Would recommend.
4 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Tim, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. Its always our goal to provide a 5* service at unbeatable prices and its always nice to hear we have succeeded. Of course, if you have any further questions or need assitance with anything else please do let us know and we'll be glad to help.
We had an excellent experience working…
We had an excellent experience working with Planning by Design for our recent planning permission application. From start to finish, their team was professional, knowledgeable, and very efficient. They guided us through the entire process, ensuring that our submission met all Council requirements while maximizing the potential of our project.
Their attention to detail and expertise meant that, what could have been a very stressful process, feel seamless. Communication was clear and timely, and they were always available to answer any questions we had. Thanks to their meticulous approach, our application was approved, despite the council's best efforts to thwart our plans!
If you're looking for a reliable and experienced company to handle your planning submissions, we would highly recommend Planning by Design.
1 april 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Joe, thanks veery much for choosing Planing By Design and for sharing a glowing review of your experience, it really means a lot to us.
It's always our goal to provide a 5* service at unbeatable prices and it's always great to hear we have succeeded.
We are delighted have helped you secure planning approval and of course, if you have any further questions or need help with anything in the future please don't hesitate to let us know and we'll be glad to help.
Very helpful and reliable team.Good…
Very helpful and reliable team.Good communication.I strongly recommend.
31 maart 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi A, thank you for choosing Planning By Design and sharing a review of your experience. it really means a lot to us. We are delighted to hear that you have been happy with our service. If you have any further questions or require help with anything else in the future, please let us know and we will be glad to help.
I am not happy about this company…
I am not happy about this company demanding money up front rather than invoicing after the service has been delivered. I paid them a great deal of money but they didn’t actually need to do the work. They wanted to apply for planning permission from scratch for a loft conversion that was completed more than twenty years ago. In the event, the LA was able to issue retrospective permission for a relatively small fee. I would not recommend this company.
29 maart 2025
Review zonder uitnodiging
Antwoord van Planning By Design
John, as a repeat customer, you understand very well how it works.
In August 2024 you contacted us regarding an illegal retrospective loft conversion to a listed building.
You asked and paid one of our chartered town planners to conduct a planning appraisal to assess the feasibility, requirements and cost.
We did as you requested and confirmed that Listed Building Consent is a legal requirement but providing a suitable design and strong supporting evidence, it would have a good chance of success.
To apply for listed building consent, you required;
Existing & Proposed Elevations
Existing & Proposed Floor Plans
Existing & Proposed Block Plans
Detailed Drawings of the Windows
Site Location Plan
Planning Statement
Heritage Statement
Relevant Planning Application Form
Submission and Management of the application over 3+ months
You were not able to produce any of these things.
Following your planning appraisal, we sent you a written feasibility report and a quote for everything you required.
You chose to instruct us and requested an invoice. You paid the invoice and also waive your 14-day cooling off period in writing.
Then you had a change of heart and wanted to cancel once work had begun at your instruction when you waived your 14-day cooling-off period.
With all of this in mind it would seem your complaint is not anything to do with our service but in fact to do with you changing your mind, trying to break a legally binding agreement.
We would have gladly provided the services you paid and we offer a price match guarantee because we are 30-50% cheaper than our competitors.
Despite our numerous attempts to resolve this, you decided to do something different, which is your choice.
You then contacted us in March this year, you chatted with Aisa our AI planning assistant and requested another planning appraisal, which you then paid for.
After paying for the planning appraisal whihc as per your signed invoice is non-refundanble you wanted to put it on hold for a few days.
Now, to try and blame us for your poor decision-making is a bit rich.
Your claim that a retrospective planning application is simple for a small fee is simply not true; most who DIY fail.
Retrospective approval can never be guaranteed and making changes to a listed building without listed building consent risks an unlimited fine and/or a custodial sentence.
We also note having checked the planning portal there is not an approved retrospective application at your site address.
So, we're not sure exactly what you have done but you haven't got retrospective planning approval.
Hassle free.
Answered all my queries and without question. Would highly recommend. Hassle free for me. To leave them to all the stress from local councils was a blessing. Cannot thank them enough.
28 maart 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Graham, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. It's always our goal to provide a 5* service at unbeatable prices and it's always rewarding to hear we have succeeded. Of course, if you have any further questions or need help with anything in the future, please do let us know and we'll be glad to help.
Fantastic company to work with
Fantastic company to work with - They have helped us find a way to make the process of building our Annex simple and cost effective.
25 maart 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Michael, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. It's always our goal to provide a 5* service at unbeatable prices and it's always rewarding to hear we have succeeded. Of course, if you have any further questions or need help with anything in the future please do let us know and we'll be glad to help.
I highly recommend Planning by Design
I highly recommend Planning by Design! They have been exceptional in sorting out our feasibility reports for multiple properties until we found the right one. Their team is fast, efficient, and incredibly skilled. Communication is a breeze, with super responsive support every step of the way. Now, as we work on getting planning approval for our chosen property, I’m confident in their expertise. Truly a fantastic partner in the planning process!
25 maart 2025
Review zonder uitnodiging
Antwoord van Planning By Design
Hi Tyrone, thank you very much for choosing Planning By Design and for sharing a review of your experience it really means a lot to us. We are delighted to hear you have been impressed with our service so far and we look forward to assisting you with your planning application in due course.
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