Plausible Reviews 

Hatte bisher keine Probleme mit Plausible. Vor allem ist es super leicht zu verstehen.

I have been waiting 10 weeks for delivery have contacted them multiple times they just say the product is in transit. I don't believe I will ever get the product or a refund

We have been Plausible customers and ran into a technical issue after a routine domain migration — events were being silently dropped with `X-Plausible-Dropped: 1`. After over two weeks of back-and-forth with their Chief Customer Officer, the issue remains completely unresolved.

The support quality was genuinely disappointing. In one reply we were told that requests from a datacenter/Hetzner IP are filtered *regardless* of the `X-Forwarded-For` header. In the very next reply, we were told the opposite — that events *will* be accepted if `X-Forwarded-For` is set correctly. These two statements directly contradict each other and no clarification was offered.

What's more, Plausible's own documentation describes a debugging feature (`X-Debug-Request: true`) that would have immediately identified where the problem lies. This was never mentioned by support, despite being the most obvious diagnostic step for a proxy forwarding issue.

The most basic question — why did the exact same proxy setup work before our domain migration and not after — was never answered across the entire exchange.

For a product that positions itself as developer-friendly and transparent, the support experience has been the opposite. We are now considering a refund for our prepaid subscription. If you rely on the proxy setup for tracking and host on infrastructure providers like Hetzner, be aware that you may hit a wall with no meaningful support to fall back on.

Mais quel plaisir ! Je n'en pouvais plus de google analytics, je ne suis pas un expert du sujet donc vraiment ça aide. J'enlève 1 étoile car j'aimerais un peu plus de conseils personnalisés pour améliorer mes stats.

Such a scam, my dashboard got locked and another month unable to use service I paid for!

Such an amazing company and so few reviews. Great values, privacy-first, high-quality and very useful posts, completely open source and even can be self-hosted.

I've used Plausible for a while and the app works well. I don't have complaints and when I emailed support they were super helpful. 10/10 would recommend it to a friend

You have prepaid the subscription for a year and then fraudulently at some point you are asked to upgrade the subscription or else you are not allowed to enter the management environment - the pretext for this is that you exceed the number of pageviews. Meanwhile the extra traffic is from multiple bots which makes you doubt even more whether they are scammers or not.