Play1up Reviews 

207
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Good casino. Nice selection. Typical redemtion times. Hit a decent win without having to spend a cent. No i wasn't paid to write this review. Wasnt asked to make a review. Additionally, to all the peo... Toon meer

Beoordeeld met 1 van de 5 sterren

ABSOLUTELY TERRIBLE AWFUL HORRIBLE....THE REDEMPTION PROCESS IS TERRIBLE AND THEY DONT HAVE 24 HR SUPPORT ONLY MON TO FRI ....YOU CANT REDEEM ON WEEKEND THEN GAMES DONT LOAD ERROR MESSAGES DEFINITELY... Toon meer

Beoordeeld met 5 van de 5 sterren

Won money after my first buy in. Verification was giving me problems so I emailed customer service, they responded quickly within 24 hours and told me to email my forms to them. I did and got verified... Toon meer

Beoordeeld met 5 van de 5 sterren

Been playing 1UP for a couple months and its quickly entered my weekly (okay daily) routine. The game offering is really cool, some stuff I've never seen and promos have actually been pretty good too.... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

1UP Social Casino is a free-to-play social gaming platform built for players who love the thrill of casino-style entertainment without real-money risk. Our mission is simple: deliver a fun, fair, and rewarding experience where everyone can play, compete, and stay 1UP. Players can enjoy a wide variety of slot-style games, exciting features, and daily rewards designed to keep the action going. New users receive free coins just for signing up, and all players can take advantage of ongoing bonuses, login rewards, and special promotions. At 1UP, we prioritize a seamless user experience, fast gameplay, and a vibrant community of players. Our platform is designed to be accessible, engaging, and constantly evolving with new content and features. Why players choose 1UP Social Casino: 🎮 Free-to-play casino-style games 🎁 Daily rewards, bonuses, and promotions ⚡ Smooth, fast, and user-friendly experience 🏆 Exciting gameplay with chances to win virtual prizes 🤝 Dedicated customer support team We’re committed to transparency, fairness, and continuously improving based on player feedback. Whether you’re here for fun, competition, or daily rewards, 1UP Social Casino is your place to play.


Contactgegevens

Houd rekening met het volgende

3,9

Goed

TrustScore 4 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 19% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(207)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

So far it has been a pretty good…

So far it has been a pretty good experience. I have a pending withdrawal from Friday May 1st, 2026. I contacted support to ask about an address verification and I recieved an automated message stating they didnt work on weekends so I waited until Monday and they contacted me promptly at 9 a.m. They said everything looked good but I would have to wait 3 to 5 for it to be processed. So if everything goes through smoothly, they'll be getting five stars! Ill keep you posted:)

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This place is a complete scam on April…

This place is a complete scam on April 12th I bought my welcome package and was doing well and was playing coins of Zeus and was bonusing often then I hit another bonus entered into the bonus where 2 Major coins dropped off gate and I was immediately kicked from the game. An if you play on sweeps casinos at all most know that you can instantly log back into the game you was kicked from and finish the bonus round for you winnings to be credited to your account so this is what I tried to do and have tried to do every single day for the past 2 weeks and every time I get an error message saying there was an issue loading your game on April xx, 2026 @ x:xx A.M/P.M. well I contacted support the day this happened 4/12/2026 and received a response saying the appropriate team will review this issue and we will contact you back and I haven't heard a thing since I even contacted them opening new help requests multiple times sending them screenshots of me trying to load into coins of Zeus and now they are clicking my as solved every time with no response whatsoever. If you have played here I strongly urge you to not play here anymore because they are scammers. On there contact us page they say they respond within 24 hours and strongly believe in great customer service but this is clearly not true and I look to do something more serious about this because for all I know this could've been a 2 or 3 thousand dollar win they have screwed me out of.

12 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five star

Five star. Great platform all around. Payout time is 3 to 5 business days, but when you win over a thousand dollars I get why it takes 3 to 5 business days. A ton of games. I would refer anyone.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been playing 1UP for a couple months…

Been playing 1UP for a couple months and its quickly entered my weekly (okay daily) routine. The game offering is really cool, some stuff I've never seen and promos have actually been pretty good too. Redemptions haven't been a problem at all which is one of the most important things. Fun experience so far hope they keep it up.

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I just want to give this place another…

I just want to give this place another bad review because I want people to know how bad it really is. THEY WILL TAKE THEYRE VERY SWEET TIME NOT ONLY TO GIVE YOU YOUR WITHDRAWS BUT TO EVEN RESPOND. This place is an absolute nightmare to work with and they will copy and paste the same thing over and over and over giving no useful information no updates and take several several days to even respond or give you your redemptions. 90% of the positive reviews are due to them giving free SC to write 5 star reviews. This place does not care about you as a customer. No free SC just for being a big spender nothing I do not recommend this place at all.im going to keep this horrible review up until I get my money so let’s see how long it takes. I’ll take it down as soon as I get my money

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This game needs to be removed…

This game needs to be removed immediately and they should get taking to the courts

19 maart 2026
Review zonder uitnodiging
Logo Play1up

Antwoord van Play1up

Hi there,

We’re really sorry to hear your experience with 1UP is anything but excellent — that’s definitely not the impression we want anyone to have.

We’d love the chance to make this right and better understand what went wrong. Please reach out to our support team at support@play1up.co, and we’ll take a closer look at your account and assist you directly.

Your feedback matters to us, and we’re always working to improve the experience for our players.

— The Play1Up Team

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