Playwell Reviews 50

Fantastic shop. Akib was happy to refund a return many months after purchase as my son had given up martial arts and hadn't used the items. Very trustworthy. This service is above and beyond. Many thanks.

good quality, reasonable prices, excellent service

Outstanding service as always and very well made product at great prices. delivery was excellent too
They have lots of products which are very difficult to get hold of. thank you playwell

Quick delivery product was hard to find but not with this company and was also the cheapest 5 stars

I have always had great service been using playwell for around 8 years and never had any issues with them. Even if I have it has been resolved fast ,fast delivery and polite and friendly service. Thank you.

Great store. Great prices. And friendly staff. Very helpful to what i was after

Excellent service all around no complaints at all

I bought a pair of training shoes from this guy which didn't fit. This was because he uses what looks like the European sizing system - but which turns out to be a Chinese one - resulting in my receiving tiny shoes.

When I wrote him about this his response was that this, "happens with shoes when buying online".

I requested a full refund - including return costs which - as I pointed out - are the seller's responsibility under the The Consumer Contracts Regulations. He denied that he had this obligation but promised a full refund on the original order. In fact he refunded only the cost of the shoes and kept back the original postage cost - again contrary to The Consumer Contracts Regulations.

His belligerent attitude, refusal to respect consumer law and his falling back onto 'buying online' as a get-out-of-any-responsibility means I for one will never buy anything from this character again - buyer beware!

Friendly staff helped with my purchase got delivery very next day goods exactly as ordered an all round great service by playwell thanks guys

A lot of hassle dealing with them - order accepted online and card charged with payment but nothing happened - when I followed up I was told I hadn't paid when my bank had confirmed that they'd charged my card, then told they had problems with their website... Multiple promises to phone me back "in a few minutes", "in half an hour" but not once done - always I had to phone them again. Eventually they accepted that they'd been paid and delivered the order correctly. I'd think twice before ordering from them again - too much time wasted and too much hassle.