BEWARE OF PLIABILITY’S “FREE” TRIAL. I signed up for a free trial and later discovered I’d been charged $25.19 every month for five months — $125.95 total. During those five months, I ne... Toon meer
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Cancelled the same day and still refused a refund. I had stopped using Pliability and forgotten about my annual subscription. As soon as the renewal charge appeared on my credit card, I canc... Toon meer
Leider auch in die Abofalle gekommen. Hatte scheinbar über eine andere Fitnessapp ein Testangebot freigeschalten bekommen, was ich nie genutzt habe. Mir wurden einfach 150€ ohne Vorwarnung als Jahresa... Toon meer
Scam artists. Make sure if you do a trial you cancel the day before the 7th day. I cancelled after the free trial and then charged me $350 for an annual membership. They rejected a valid refund requ... Toon meer
Bedrijfsgegevens
Contactgegevens
1111B S Governors Ave, STE 7525, 19904, Dover, Verenigde Staten
- (877) 787-7995
- support@pliability.com
- pliability.com
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scam
scam , took free trial , now they not refunding me even though i am not using their services , beware
A total scam
A total scam. Charged me a year instead of one month. Are still trying to get a refund!
No-refund policy feels deceptive...Beware
I was charged for an annual plan renewal without any prior reminder or notification. The plan renewed just 10 days ago, yet the company refused to issue a refund even though I have not used the service. Their lack of renewal notice and rigid no-refund policy feels deceptive and not customer-friendly. Beware of these practices before signing up.
Obsessed with this brand
Obsessed with this brand. I know I'm supposed to stretch, but I can't make any habits stick that aren't somehow worked into my system. Having an app that tells me exactly what to do helped me make this a routine. And I am a sucker for anything that gives me rewards for a streak!
The Best $17 I Spend Every Month
I've used pliability since it was previously called ROMWOD. The app experience has continued to improve year over year and even added new sports (which I'm loving) like Golf.
Can't recommend this app enough
Scam
Scam. Similar experience to all of the other reviews. Canceled before renewal (even though there is no notice of the upcoming charge). Noticed the renewal on my card, yet still haven’t received a receipt to this day. Cannot get a refund. DO NOT EVEN DO THE FREE TRIAL.
BIG SCAM!!
BIG SCAM!!! THEY WILL STEAL YOUR MONEY AND WON’T GIVE IT BACK!!!!
Cancelling doesn’t work - scam
Tried to cancel a few times but link didn’t work. Now it’s auto renewed and they are trying to take full payment. Seems a very common occurrence.
Annual Subscription Trap – No Reminder Given
I cannot recommend Pliability based on my recent experience.
The workouts are good, albeit the voiceover can get on your nerves. However, the overall experience as a customer/ user is extremely poor.
My annual subscription renewed without any reminder or advance warning - something most reputable subscription services provide and which UK consumer guidance expects, especially for longer-term contracts.
I cancelled the subscription immediately upon noticing the charge and contacted customer service. Despite explaining that I had not used the service since renewal, they refused to offer a refund.
The renewal process and general customer service approach show little regard for fair treatment of customers. If you’re considering signing up, set a reminder before renewal as will be unlikely to receive a renewal reminder, and cancelling after the renewal date means you’ll likely be charged for the full term regardless of use.
In summary, I would avoid and look at one of the many similar apps that no doubt care about their customers rather than making a quick buck.
Weak App and Nightmare to Cancel
Pretty limited. The guides are useful and easy to follow but they're pretty limited in usefulness. The mobility evaluation tool is simple and erratic. But I've giving this one star because I've been trying to cancel my membership for weeks and can't.
I had registered with a pre-pay card so they can't take the cash but they try every day. I've cancelled my membership twice and it just returns. Support doesn't work ("We're having technical difficulties") even though server status is fine. Can't remove my bank details.
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