Bad customer service crazy shipping wait
On website it says that i can cancel my order within 24 hours of purchase so I text on tiktok, messages and emailed. Only got a reply on TikTok which after I explained the situation they said okay we can refund you text this number so I text didn’t get a respond once I did. It just said “hi” then ignored again. Order took over 3 weeks to arrive which was fine bc i didn’t want it anymore anyway as it was the wrong connector for my bike. once it arrived I gave it to my friend who had the right bike. We then tried it together and it wouldn’t work. I got the speed limiter but only one of the switches worked. I adjusted the gold screw both ways yet it still didn’t work so I text again on TikTok ignored again.





