Plumb London Reviews 

2.299
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This my second time hiring Plumb London for a plumbing job. The technician was professional, punctual and went above and beyond to investigate the leak I suspected I had. I fully trust the company a... Toon meer

Beoordeeld met 3 van de 5 sterren

The plumber (Mounir?) was friendly and helpful and it wasn't his fault that he couldn't track down the necessary part. He did arrive later than scheduled but my main reason for not awarding five star... Toon meer

Beoordeeld met 5 van de 5 sterren

The engineer arrived a little early (having phoned me), which was very useful. He checked my central heating and hot water cylinder, and did what was necessary, tidying up after himself, and keeping m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Would highly recommend. Called out after another plumber had tried to charge me a grand for a poorly fitted shower arm that they had attempted to fix. Plumb london plumber confirmed that previous plum... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedonderhouder
  2. Rioleringsdienst
  3. Elektricien
  4. Gasingenieur
  5. Loodgieter
  6. Dakdekker

Over Plumb London

Geschreven door het bedrijf

Welcome to the family!

High standards, fast turnaround times and brilliant customer service. Everything you want for your family, supplied by ours.

We’re a family run heating and plumbing company specializing in delivering great quality workmanship and maintaining excellent customer service throughout. Operating for over 30 years, we have cemented ourselves as one of London’s most trusted specialists.

Plumbing & heating repairs, boiler installations, domestic & commercial systems, certifications, refurbishments. We have you covered!

Ready to get things done? Our WhatsApp is now open for any questions you may have.


WhatsApp Our Services About Us

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(2.299)

196 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren
Logo Plumb London

Antwoord van Plumb London

Thank you! We’re glad we could provide a prompt and efficient service. Really appreciate you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Efficient work and knowledgeable gas…

Efficient work and knowledgeable gas specialist, who took the time to explain everything to us. Further works were easy to organise.

26 mei 2026
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Antwoord van Plumb London

Thank you for the great feedback! We’re pleased the engineer took the time to explain everything clearly and that arranging the follow-on works was straightforward and hassle-free. Really appreciate the review.

Beoordeeld met 5 van de 5 sterren

Great recommendation and high quality…

Great recommendation and high quality installation. Very happy customers.

22 mei 2026
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Antwoord van Plumb London

Thank you for the great feedback! We’re delighted you’re happy with the recommendation and the quality of the installation. Lovely to hear you’re happy customers!

Beoordeeld met 4 van de 5 sterren

Great customer service on the phone

Great customer service on the phone. Speedy turnaround, quite expensive, but that is the price you pay for speedy same day service.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Plumb London

Thank you for the honest feedback! We’re glad the team could respond quickly and get things arranged promptly for you. Same-day service can sometimes carry additional costs, but we always aim to be transparent and deliver real value when urgency matters.

Beoordeeld met 5 van de 5 sterren

The work was done on time and in…

The work was done on time and in accordance with the quotation with everything left spotless. Most importantly I can now control my heating, which I certainly couldn’t do before.

19 mei 2026
Logo Plumb London

Antwoord van Plumb London

Thank you for the lovely review! We’re pleased everything was completed exactly as quoted and left spotless afterwards. Most importantly, great to hear your heating is now working properly and fully under your control again!

Beoordeeld met 5 van de 5 sterren

Very professional service

Very professional service. Careful assessment and a high standard of work

19 mei 2026
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Antwoord van Plumb London

Thank you for the kind words! Careful assessment and high-quality workmanship are exactly what we aim for on every job. Really appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Fantastic service

We had Luke and he was fantastic, same day fix of our issue, which was vital as we have a 2 year old and pregnant wife with no hot water / heating. Quotes for initial hour and resolved within the hour plus parts, would 100% recommend and only service we will use for plumbing work now.

19 mei 2026
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Antwoord van Plumb London

Thank you for such a brilliant review! We know how stressful it is being without heating and hot water, especially with a young family at home, so we’re really pleased Luke could get everything resolved so quickly. We’ll be sure to pass your kind words on to him, he’ll really appreciate it.

Beoordeeld met 5 van de 5 sterren

I have used this company a couple of…

I have used this company a couple of times now. They installed a new boiler, carried out boiler and cylinder repairs and issued a gas certificate. I found the communication very pleasant, including over the phone. They acted very quickly and delivered good work. I would definitely use them again. Thank you.

22 april 2026
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Antwoord van Plumb London

Thank you for your continued trust in the team! We’re delighted you’ve been happy across multiple jobs and that the communication and responsiveness stood out throughout. We really appreciate the recommendation and look forward to helping again in future.

Beoordeeld met 5 van de 5 sterren

A job well done

An excellent and responsive team. High quality and timely work

15 mei 2026
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Antwoord van Plumb London

Thank you! Responsive service, quality work, and getting things done on time is exactly what we aim for. Really appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Really pleased

Really pleased with the service from start to finish during my recent boiler installation and switch to a combi system.

Nikola was brilliant the week beforehand trying to track down a leak in my old system - so thorough, patient and determined to get to the bottom of it, which I really appreciated.

On the day of installation, Andrew, Nikola and Alex were professional, friendly and reassuring throughout a long day for them. They took the time to answer all my questions thoroughly, explain how everything works and make sure I was happy with everything before they left. They also left the house clean and tidy afterwards, which was appreciated. I was also really grateful for the flexibility around dates/times.

I’m really happy with the new system and glad I chose Plumb London to do the work. Thanks again to all involved.

17 december 2025
Review zonder uitnodiging
Logo Plumb London

Antwoord van Plumb London

Thank you so much for such a thoughtful review! We’re delighted you’re happy with the new combi system and the whole experience from start to finish.

Nikola will really appreciate your kind words about the leak investigation beforehand, persistence and attention to detail like that can make all the difference. We’re also so pleased Andrew, Nikola and Alex made the installation day feel smooth, reassuring, and well explained throughout.

A big part of what we aim for is not just doing the work properly, but making sure customers feel informed, comfortable, and looked after along the way so it’s fantastic to hear that came through. We’ll be sure to pass your feedback on to the whole team. Thanks again for choosing Plumb London!

Beoordeeld met 5 van de 5 sterren

Professional and efficient service at reasonable prices

I started working with Plumb London four year ago when I needed a new boiler installed. Their service has always been professional and effective and at very reasonable prices.
Every year they send me a reminder to service the boiler and the cylinder.
I highly recommend them.

29 april 2026
Review zonder uitnodiging
Logo Plumb London

Antwoord van Plumb London

Thank you for your continued trust over the past four years! We’re really pleased you’ve found the service consistently professional and good value. Glad the reminders help keep everything running smoothly, we really appreciate the recommendation.

Beoordeeld met 5 van de 5 sterren

The whole engagement was very efficient…

The whole engagement was very efficient from the initial call to completion of the work. The service was excellent. When there was something new to get also get done, I had no hesitation in calling Plumb London again, and the same engineer returned. He was able to accommodate a slight change in time for the 1st visit, was pleasant, got both jobs effectively and clearly communicated what was wrong, how he was going to fix it and about what to do in the future to prevent the problem happening again. No hesitation in recommending Plumb London.

27 april 2026
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Antwoord van Plumb London

Thank you for such a detailed review! We’re glad the whole process felt efficient from start to finish and that the same engineer could return to keep things consistent. Clear communication and practical advice are exactly what we aim for, so it’s great to hear that stood out.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. The team provided clear, impartial advice without any pressure, which was really appreciated. The installation was carried out professionally, with great attention to detail, and everything was left clean and tidy. Pricing was fair and transparent, offering great value for the quality of work. Highly recommended.

14 april 2026
Logo Plumb London

Antwoord van Plumb London

Thank you for the fantastic feedback! We’re really pleased you appreciated the clear, no-pressure advice and the attention to detail during the installation. Fair, transparent pricing and leaving everything clean and tidy are all part of the service, glad it delivered for you.

Beoordeeld met 5 van de 5 sterren

I've been with Plumb for my annual…

I've been with Plumb for my annual boiler maintenance visits for several years now plus any specialist jobs that crop up as a result of these and have always been satisfied with the service provided. The engineers involved have always been professional and polite and I have never had any cause for complaint.
I am also impressed with the service from office staff when I ring to ask advice and book visits etc. They're always helpful and constructive in their approach and I feel that I can ask anything that's on my mind. I suppose that I'm saying that I find them approachable and helpful aren't I ?

20 april 2026
Logo Plumb London

Antwoord van Plumb London

Thank you for such a thoughtful review. It’s great to hear you’ve had consistently positive experiences with both our engineers and the office team over the years. Being approachable and helpful is something we take pride in, so your feedback means a lot.

Beoordeeld met 5 van de 5 sterren

The client advisor and engineer were…

The client advisor and engineer were equally helpful with my recent issue. I have been using Plumb London for a fews years now and I will continue to do so in the future.

23 april 2026
Logo Plumb London

Antwoord van Plumb London

Thank you for your continued support! We’re really pleased both the office team and engineer were helpful, that consistency is exactly what we aim for. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Care by Human Beings!!!

Care taken. Communication good — and, unbelievably, by HUMAN BEINGS!

17 april 2026
Logo Plumb London

Antwoord van Plumb London

Thank you! We’ll take that as a big compliment, real people, real care. Glad the communication and service stood out.

Beoordeeld met 5 van de 5 sterren

A leak in a radiator was found

A leak in a radiator was found. Plumber came and fixed it efficiently and reliably.

15 mei 2025
Review zonder uitnodiging
Logo Plumb London

Antwoord van Plumb London

Thank you for the feedback! We’re glad the leak was identified and sorted quickly and reliably, exactly how it should be.

Beoordeeld met 3 van de 5 sterren

Good service

​After fitting a new inlet valve, the faulty washer wasn't replaced, which unfortunately led to a flood and meant the lino had to be lifted. The firm did return promptly to fix the leak and re-stick the floor once dry, which I appreciated. However, the job was left slightly unfinished as no sealant was applied around the edges of the lino. I’ve had to complete this myself today to ensure the floor is protected from any future water damage. While the repair was functional, the finishing detail was lacking.

17 april 2026
Logo Plumb London

Antwoord van Plumb London

Thank you for your honest and balanced feedback. We’re glad we were able to respond quickly to resolve the leak and put things right, but we appreciate your point regarding the finishing detail, that’s something we take seriously and will feed back to the team.

If there’s anything further you’d like us to review or complete, please don’t hesitate to get in touch, we’d be more than happy to help.

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