This my second time hiring Plumb London for a plumbing job. The technician was professional, punctual and went above and beyond to investigate the leak I suspected I had. I fully trust the company a... Toon meer
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Lees wat reviewers zeggen
The plumber (Mounir?) was friendly and helpful and it wasn't his fault that he couldn't track down the necessary part. He did arrive later than scheduled but my main reason for not awarding five star... Toon meer
The engineer arrived a little early (having phoned me), which was very useful. He checked my central heating and hot water cylinder, and did what was necessary, tidying up after himself, and keeping m... Toon meer
Bedrijf heeft geantwoord
Would highly recommend. Called out after another plumber had tried to charge me a grand for a poorly fitted shower arm that they had attempted to fix. Plumb london plumber confirmed that previous plum... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Plumb London
Geschreven door het bedrijf
Welcome to the family!
High standards, fast turnaround times and brilliant customer service. Everything you want for your family, supplied by ours.We’re a family run heating and plumbing company specializing in delivering great quality workmanship and maintaining excellent customer service throughout. Operating for over 30 years, we have cemented ourselves as one of London’s most trusted specialists.
Plumbing & heating repairs, boiler installations, domestic & commercial systems, certifications, refurbishments. We have you covered!
Ready to get things done? Our WhatsApp is now open for any questions you may have.
WhatsApp Our Services About Us
Contactgegevens
22 Notting Hill Gate, W11 3JE, London, Verenigd Koninkrijk
- 020 8819 5228
- service@plumblondon.com
- plumblondon.com
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Underfloor heating and leak repair
Really knowledgeable engineers, work was prompt, tidy, and done quickly
12 februari 2026
Review zonder uitnodiging
Antwoord van Plumb London
Thanks for the great review! Underfloor heating and leaks can be tricky, so it’s brilliant to hear the engineers delivered prompt, tidy and knowledgeable service. Really appreciate the feedback.
New Boiler Install
We had a boiler issue where our heating had stopped working, we called in Piumb London, the engineer had diagnosed a faulty pump given the error code however replacing this with a new pump did not resolve the issue. Given the age of the boiler it was advised to purchase a new boiler. Plumb London kindly agreed to waive the labour fee and cost of parts for the first visit in order to complete the new boiler install. The boiler has since been installed and is working very well and we certainly notice the difference. The system was also power flushed. We are happy with the end result.
14 januari 2026
Review zonder uitnodiging
Antwoord van Plumb London
Thank you for the balanced review. We’re glad we could work with you to reach the right long-term solution and that the new boiler and system flush have made a noticeable difference. We appreciate your understanding during the diagnosis process and are pleased you’re happy with the end result.
I'll definitely use them again
Very helpful and responsive team and really good communication at all stages.
The engineer who did the work (Jas) was very thorough and friendly and did a fabulous job for us.
Thank you!
11 februari 2026
Antwoord van Plumb London
Thank you! We’re so pleased you found the team responsive and communicative throughout. Jas will be delighted to hear your kind words, we’ll be sure to pass them on.
Great service.
3 februari 2026
Antwoord van Plumb London
Thank you, short and sweet, we’ll take that! Really appreciate you taking the time to leave a review.
Antwoord van Plumb London
Thanks very much! Glad you were happy with the service, we appreciate the feedback.
Professional work
Work was carried out early, professional and for a reasonable price
11 februari 2026
Antwoord van Plumb London
Thank you for the great feedback. We’re pleased the work was completed promptly, professionally and at a fair price, exactly what we aim for.
Antwoord van Plumb London
Thanks for the review! Competitive pricing, punctuality, and leaving everything clean and tidy are all part of the service, glad we delivered.
customer friendliness needs improving
A bit of a disappointing experience. I wasn't expecting to pay an amount in advance just to book the 2nd of February date for the plumber to attend. When the Plumber arrived he was totally ill equipped to fix the problem. He attempted a temporary repair which failed so he told me to request a quote from Plumb London by e-mail which I did on the 2nd. When no reply was received I had to call Plumb London to get them to send a quote and ensure that the plumber would fix the problem on the 3rd February. This did happen and the job was finally completed. I appreciate that this company deals with multiple plumbing issues but this is the first time that I have written a less favorable review of a Checkatrade recommended business. Update: I received a phone call from Harry at Plumb London about my review. The phone call was friendly and we both have a better understanding of the situation. An offer has been made which I have accepted and I am editing this review to reflect the discussion that we had on the phone. Neil Cato.
3 februari 2026
Antwoord van Plumb London
Thank you for updating your review, Neil, we really appreciate that. We’re sorry the initial experience wasn’t as smooth as it should have been, and we’re glad we were able to speak directly and clear things up. Feedback like this helps us improve, and we’re pleased we could reach a positive outcome.
Antwoord van Plumb London
Love this, thank you! No fuss and nothing to fault is exactly what we aim for every time. Really appreciate the review.
Always get back to me straight away
Always get back to me straight away, send excellent staff as soon as possible and understand the urgency required. Very good service all round and the communication is great too.
3 februari 2026
Antwoord van Plumb London
Thank you for the great feedback! We’re really pleased you find the team responsive and that the urgency is understood when you need help quickly. Great to hear the communication has been strong throughout as well.
Fitted appointment time around our needs
Our 2nd annual Boiler service was due recently. As we have restricted (Residents' only) parking in our road - Plumb London and the engineer very kindly organised an appointment after restriction hours, which was an hour after than they usually work until. The service was done within half an hour - and with no issues / extra work needed.
4 februari 2026
Review zonder uitnodiging
Antwoord van Plumb London
Thank you for such a thoughtful review! We’re really glad we could work around the parking restrictions and find a time that suited you. Delighted the service was quick, smooth, and that everything checked out with no extra work needed. We really appreciate your continued custom.
Excellent workmsnship
I picked Plumb London out of three companies through Checkatrade. My first experience was replacing the old bath tub with a new walk-in type. This was a job at a flat on the 9th floor of an appartment. Everything they did was exactly as promised. Excellent workmanship with guarantees etc. They cleared all the debris, assured us that they are only a telephone call away and left. Excellent; would recommend with confidence
29 januari 2026
Review zonder uitnodiging
Antwoord van Plumb London
Thank you for such a brilliant review. We’re delighted everything was delivered exactly as promised, especially on a job with extra logistics like a 9th-floor flat. Great to hear you were happy with the workmanship, the clear-up, and the reassurance of aftercare. We really appreciate the recommendation.
Antwoord van Plumb London
Thank you! Professional, tidy, and quick is exactly the standard we aim for. Really appreciate you taking the time to leave a review.
An efficient helpful engineer
Plumb London answers the phone promptly and finds one’s details quickly. The engineer who serviced the boiler was efficient and was happy to give advice on the positioning of radiators.
26 januari 2026
Antwoord van Plumb London
Thank you for the lovely feedback! We’re really pleased you found the booking process quick and straightforward, and that the engineer was efficient and happy to share advice. We really appreciate you taking the time to leave a review.
Professional and experienced outfit…
Professional and experienced outfit that inspired confidence. Work carried out next day without issue. Recommended
2 februari 2026
Review zonder uitnodiging
Antwoord van Plumb London
Thanks so much for the great review! We’re glad the team inspired confidence and that everything was completed quickly and smoothly the very next day. Really appreciate the recommendation.
Excellent communication on the work…
Excellent communication on the work required and a quick call out and courteous service all throughout the process. No issues
30 januari 2026
Antwoord van Plumb London
Thank you for the great feedback! Clear communication and courteous service are really important to us, so it’s brilliant to hear that stood out throughout the process.
The installation of our new boiler went…
The installation of our new boiler went very smoothly. Luke was incredibly thorough and diligent. Communication from Plumb London and Luke was clear and concise. The support and aftercare add an extra feeling of confidence.
26 januari 2026
Antwoord van Plumb London
Thank you for the wonderful review! We’re so pleased the installation went smoothly and that Luke’s thorough approach gave you confidence. We’re also glad the communication and aftercare stood out. That reassurance is exactly what we aim to provide.
Polite and professional engineer
Very polite and professional gas engineer turned up precisely at the expected time, shook my hand at the door when introducing himself and put on protective footwear over his outdoor shoes. He quickly diagnosed the trouble with my boiler and fixed, he was happy to show me in detail the issue and the solution. Shook my hand wishing me a happy weekend on the way out!
23 januari 2026
Antwoord van Plumb London
Thank you, what a brilliant review! We’re really pleased the engineer arrived on time, was respectful in your home, and took the time to show you the issue and the fix properly. And the handshake and weekend send-off is a lovely touch. Exactly the kind of service we want our customers to remember!
Plumb London - my highest recommendation
Working with Plumb London on fitting a bath tub on correct frame, reapplying silicone and ensuring correct pipe work and subsequently and fixing a perpetual hot water causing sever flooding under the floor boards when one other missed it, the plumber from Plumb London has helped my mental state.
Sales team and management and the first class plumber I'd Highly recommend.
28 januari 2026
Antwoord van Plumb London
Thank you so much for such an honest and heartfelt review. We’re really glad the team could step in, resolve the underlying issue properly, and take some of the stress out of a very frustrating situation. Your kind words about the plumber, sales team, and management mean a great deal to us, we truly appreciate the recommendation.
Antwoord van Plumb London
Thank you! Efficient, reliable, and friendly is the standard we aim for every time, really appreciate the feedback.
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