PlushRugs Reviews 

700
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First, rug better than described. Combination of various shades of blue is exceptional. Gorgeous rug. Ships as promised, arrives on time. Great value for the price. Love it.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fortunately you were able to get both rugs to me ahead of my scheduled floor replacement which meant they were available to be put down as the installers completed their work. When I emailed to inquir... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

PlushRugs had exactly the rug and runner I wanted for my client and at a terrific price. I also needed additional customer service support, and the assistance I received was courteous, kind, and effic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The rug ordered from the pictures on the site arrived and was completely different from the actual rug received. I reached out to customer service and after explaining the situation I was informed,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtenwinkel
  2. ook in
  3. Tapijtwinkel

Over PlushRugs

Geschreven door het bedrijf

PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.

We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.

Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

700 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(700)

202 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Rug sample

You were one of the few companies that offered rug samples and it arrived within 4 days of placing order.

11 mei 2026
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Antwoord van PlushRugs

Thanks for leaving us a review Sheila, I'm happy you were able to find the rug sample you needed!

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Love plush rugs

Love plush rugs! Best price anywhere for the rug that I purchased.

7 mei 2026
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Antwoord van PlushRugs

Thank you Lynn, we're so thankful to have you as a customer!

- The PlushRugs Team

Beoordeeld met 2 van de 5 sterren

Extremely disappointed in the plushness…

Extremely disappointed in the plushness of the rug, even my dog was not happy to lay at the front door to chew on his bone, something he has done for years. Ended up putting my old rug back down and delegating the new one to the basement doors.
Too, I feel it was very overpriced for what I received. However, on a high note, it was delivered quickly.

3 mei 2026
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Antwoord van PlushRugs

Hello Phyllis,

I'm so sorry to hear you were not pleased with the rug you ordered. With rugs coming in all shapes and sizes, the thickness of the rug can certainly play a big part in the overall softness of the rug.

I'm going to notify one of our managers to touch base with you via email to gather some additional details from you.

- The PlushRugs Team

Beoordeeld met 1 van de 5 sterren
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Antwoord van PlushRugs

Hey Jerry,

Thank you for taking a moment to leave us a review. I apologize for any confusion on our end, however I show here that you requested a cancellation of your order for a full refund. It appears the cancellation has already been confirmed and the refund issued as well.

Please reach out if there's anything else we can assist you with.

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Easy process

Easy process, beautiful rug, great price.

30 april 2026
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Antwoord van PlushRugs

Thanks for leaving us a review Sandra, we're glad to hear you love your new rug!

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service - rug is just as expected. Great quality, price and delivery.

25 april 2026
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Antwoord van PlushRugs

Thanks for the review Robert!

- The PlushRugs Team

Beoordeeld met 4 van de 5 sterren

Easy returns

Easy returns, responsive customer service.

19 april 2026
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Antwoord van PlushRugs

Thank you for taking a moment out of your day to leave us a review Roni. I'm happy to hear our returns process was easy and made for a good experience!

- The PlushRugs Team

Beoordeeld met 1 van de 5 sterren

This rug STINKS like mold

This rug STINKS like mold, and is so rough. The color was darker than pictured too. Sending back. Low quality.

21 april 2026
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Antwoord van PlushRugs

I'm so sorry to hear your new rug arrived in this condition Cheryl, that is certainly not what we would have expected to hear. I will have one of our order specialists get in touch with you right away to help get this resolved.

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Amber

Amber! Quick to respond and very helpful 😀

20 april 2026
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Antwoord van PlushRugs

Thanks for leaving us a review Kathy! I know Amber will be so happy to see this shout out as well.

- The PlushRugs Team

Beoordeeld met 3 van de 5 sterren

Lovely product, terrible communication.

The product was gorgeous and customer service was prompt. The delivery process was cumbersome and resulted in multiple days of missed work due to miscommunications on their part despite the multiple phone calls I made. My product was delivery elsewhere on the first attempt (odd since you had to sign for the delivery). Three months later, I received my product.

13 februari 2026
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Antwoord van PlushRugs

Hey Stephanie, I appreciate you sharing this—glad the product itself hit the mark, but the delivery experience clearly missed it. The miscommunication and especially the initial misdelivery shouldn’t have happened, and we understand how frustrating that was with the time you had to take off. We’re actively working with our delivery partners to improve scheduling and communication so this doesn’t happen again.

If there's anything else we can do to help you, please let us know.

-The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Great experience!

Delivery was faster than expected. The colors were exactly as pictured and it brightened my room!

15 april 2026
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Antwoord van PlushRugs

Thank you for taking a moment to leave us a review Linda, we're so glad you love your new rug!

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Beautiful Oriental Rug

I loved my current rug that I purchased along with a beautiful dining room set from a quality furniture store about 15 years ago. It was getting a faded & stretched a bit, so I searched for one identical to it & found it here. It seems to be of the same good quality & I love it! Marilyn M.

25 maart 2026
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Antwoord van PlushRugs

So glad to hear we had the rug you were looking for and it was able to replace your old one!

Thank you for taking a moment to leave us a review Terry, please let us know anytime you're on the hunt for another rug.

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

Great site to order from

Plush rugs is now my “Go To” site for rugs. This site offered the best cost on the rug I wanted by several hundred dollars. And to the shipping was super fast. I ordered my rug on a Thursday and it unexpectedly showed up on Saturday. Can I tell you that was the best surprise? And the rug was great quality which was double wrapped for protection.

9 april 2026
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Antwoord van PlushRugs

Thank you so much for the compliments, we're happy you found us! Let us know if we can ever assist down the road.

- The PlushRugs Team

Beoordeeld met 5 van de 5 sterren

This rug was made so well

This rug was made so well. I absolutely love it. The delivery was fast and freeship. Thank you

6 april 2026
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Antwoord van PlushRugs

Thank you for leaving us a review Rochelle!

- The PlushRugs Team

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