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Bedrijfsgegevens
Geschreven door het bedrijf
Pockets of bliss is a gift box service that prides ourselves on great and personal customer service. From build your own box, ready made gifts and festive boxes to our monthly subscription box; whether it’s for you, a birthday or a just because, we have something for everyone to enjoy.
Contactgegevens
Verenigd Koninkrijk
- pocketsofbliss.com
4,1
Goed
11 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Lovely products
Lovely products, quickly dispatched. Can't wait to give some of the items as gifts. Thanks
22 april 2026
Wonderful small business
I saw Pockets of Bliss on Instagram and immediately ordered a number of items relating to grief as I've suffered a tragic loss in the past year and hoped that these items would help. I received the items very promptly. When there was a small problem with one of them, Sian was lovely and rectified it immediately. They are beautiful and really help with managing my grief. Thanks so much Sian. x
16 maart 2026
Antwoord van Pocketsofbliss
Thank you so much lovely for such a beautiful review. Sending you so much love x
Waste of money and bad customer service
Only received 3 items which were a pack of pencils a face mask and a thin coloring book. Customer service was rubbish I was told she had been busy "having her tea". Very unprofessional
25 februari 2026
Antwoord van Pocketsofbliss
Hi Holly
I think we are supposed to be really nice and not speak honestly when we are left reviews, unfortunately for you, I’m a honest person.
I knew this review was coming as you was out for me from the get go! You got 5 items not 3, I know this because I only order the amount I need and no items were left, plus I double check all my sub boxes, it’s a reasonably new concept for me and so I don’t have loads of subscribers, so I’m very aware of each and every box.
Secondly, you are completely taking the ‘I’m having my tea’ out of context. You contacted me on a Sunday! Most businesses wouldn’t even reply, however I do. I then replied a little late to one of your messages because I was having my dinner (Sunday evening) and I apologised to you and told you this. Infact here’s the actual snippet - Hi Holly
Sorry for the late reply. I’m currently eating my dinner 😊 - how is this rude. It’s not, you’re just trying to portray me as a rude person, it won’t stick, because I’m not, I never have been.
Holly, I’m not a rude or unkind person, actually I know I’m a very kind, loving and compassionate person, but you was adamant you was going to be a not so nice person from the start. Leaving my small business a 1 star is a horrible thing to do, all I did wrong was send you a box you didn’t like, maybe I don’t get things right all the time, I apologised and said I will learn, I’m only human, but you was just spiteful and still left me this horrible review.
I hope you find more kindness in your heart, it’s nicer to be nice.
Amazing service, definitely buying from here again
I ordered a mystery box then realises that I should have put a note on my order to say I’m allergic to something. So I sent an email and got a personal response the same day saying thanks for letting them know and they would make sure there was nothing in that I was allergic to.
Great packaging, definitely was a treat. The items inside my box were amazing. Absolutely love the shea body butter and the eye mask was a great way to relax while watching tv.
I am definitely going to be getting another box when it’s pay day again
6 februari 2026
Antwoord van Pocketsofbliss
Hi Hannah
Bless you, thank you so much for such a kind review. You taking the time to write a review for me is truly appreciated. Thank you for supporting my small business. Warmest wishes
Sian x
Wonderful thoughtful experience
I was in contact with the owner and she responded in a timely and effencient manner, amending her stock when something sold out so I could still get some of the product I really wanted. Everything was packaged in a lovely box and I could tell it was all very thought out. I would definitely use this company again.
20 december 2025
Antwoord van Pocketsofbliss
Hi Luna
Happy new year!
Thank you so so much for such a thoughtful and kind review; it really means so much to me and my small corner of the internet.
Sending you best wishes and positivity for 2026.
Warmest wishes
Siân x
Excellent customer service
Excellent customer service, gorgeous products with a personal touch x
25 november 2025
Antwoord van Pocketsofbliss
Thank you so so much Lindsay! I’m super pleased that you are happy with my customer service and the gift boxes. Thank you for taking the time to leave me a review.
Siân
These boxes are full of joy
These boxes are full of joy. My day is always brighter if it's a Pockets of Bliss day!
25 november 2025
Antwoord van Pocketsofbliss
Yay! That’s amazing! Thank you so much Jo!
Antwoord van Pocketsofbliss
Thank you so much Nikki! Super kind of you. I really appreciate your support.
Warmest wishes
Siân
Box of love
I love receiving these boxes. I love the surprise of opening them to find what's inside. I have loved all the products inside. The last one was a gift for a friend and she absolutely loved it . Already excited for the next one 😍
27 oktober 2025
Antwoord van Pocketsofbliss
Wow! Thank you so much Teresa! I’m so very pleased that you like your boxes and also that your friend did; makes me smile.
Your review means the world!
Warmest wishes
Siân
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