Attempted to order 2 Samsung model cases multiple times. Each time my card was charged and then the order cancelled and then refunded or charge was cancelled. Emailed Customer Service about why... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Beautifully made phone case. Was difficult to find a nice looking phone case for my wife. Accidentally stumbled upon polar polar while browsing and decided to give it a try. Good built quality and go... Toon meer
Good service! Surprised with the preview photo taken to me, for I have chosen to have tailor-made word printing. It would be better if I could know the courier company stated before placing order, tha... Toon meer
The whole process was simple and positive from start to finish. I tried Polar Polar because I was sick of ordering online and receiving poor quality products. I order an iPad case and mbile phone cove... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Polar Polar is a tech accessories and lifestyle brand based in Hong Kong, founded in 2019 summer. We want to share joyfulness and uniqueness through aesthetic-style phone cases and tech accessories that are designed and printed with bright and vivid prints that excite our vision. We love to create beautiful products that bring happiness to everyone. Your smile and lovely feedback can always support us in creating more designs. We also provide customised service for the unique you. We will consistently launch new creations and keep updated on our social media FB and IG(@polarpolar.official). Stay tuned! Each POLAR POLAR product is made with love and care in our workshop before shipping.
Contactgegevens
Hong Kong
- polar-polar.com
3,7
Gemiddeld
68 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quality products
The whole process was simple and positive from start to finish. I tried Polar Polar because I was sick of ordering online and receiving poor quality products. I order an iPad case and mbile phone cover to match and customized it with my favorite saying. They turned out better than I expected. Great quality product for a good price. I got a discount voucher to use on my next purchase so am definitely redeeming that discount. A huge thanks to the Polar Polar team!
4 juli 2025
The case does not fit my phone properly
12 juni 2025
Your refund policy is horrible.
Your refund policy is horrible. I am never ordering from Polar Polar again.
19 april 2025
Antwoord van Polar Polar
Hi Bryant,
We have reviewed your refund request and noted that the photo submitted pertains to an item that is not one of our official products. Our refund policy is strictly applicable to our official offerings. Consequently, we have prudently classified this request as ineligible and fraudulent. We appreciate your understanding.
Kind regards,
POLAR POLAR
A great case from a great company
The phone case is exactly as described. Despite issues with the postal company on my end, at no fault to Polar-Polar. They were extremely supportive and worked with me to find a resolution, which in the end was not needed as the package was found and finally arrived days later. The fit and finish of the case is perfect and the magsafe magnets work flawlessly. The case came in a very nice pouch and felt very premium. Will definitely order from them again in the future.
14 maart 2025
Follow up - The case does not fit my iPhone 16…
the case does not fit my iPhone 16 plus, the button on the right cannot be pressed with the case. However, the seller has revised the product for me and immediately addressed the problem, giving me back what I want. Very responsive and responsible and highly appreciated.
30 januari 2025
Antwoord van Polar Polar
Hi Mak,
Thank you very much for your purchase. We appreciate your patience in letting us solve the issue. Please let us know if you have any further questions.
Many thanks,
Jason from POLAR POLAR
S23 Ultra case
Beautifully made phone case. Was difficult to find a nice looking phone case for my wife. Accidentally stumbled upon polar polar while browsing and decided to give it a try. Good built quality and good fit 👍 the designs offers are more toward the ladies would be nice addition if catered to the male audience as well.
8 december 2024
Fabulous!
Arrived in the expected time and the cases are absolutely gorgeous. Very high quality and exactly what I was looking for. I bought the magsafe cases and they work perfectly.
17 september 2024
Very high quality and very professional…
Very high quality and very professional response and delivery. I'm highly recommended it.
2 augustus 2024
very nicely made and packed products
27 juli 2024
It was a beautiful case
19 juni 2024
Great quality
26 mei 2024
Packaging and product both great
Packaging and product both great
Although display pictures for Buds2 Pro case are a bit misleading as only the upper case has the design, the lower base is just black
31 maart 2024
The case comes in good quality
The case comes in good quality. Packings are minimal yet decent.
15 maart 2024
Good quality!
13 maart 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.