I bought some Polaroid frames with prescription sunglass lenses from Afflelou, San Juan, Alicante. Firstly, the lenses kept falling out the glasses so I had to return them for repair. When this had be... Toon meer
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Sehr schlechte Qualität bei Sonnenbrillen. Ich habe in den letzten 2 Monaten 2 Sonnenbrillen von Polaroid gekauft. Beide sind nach wenigen Wochen gebrauch kaputt gegangen. Bei der ersten ist das Glas... Toon meer
Erst hat mein Sohn eine Sonnenbrille geordert und dann ich. Beide Brillen passten perfekt, wurden super schnell geliefert und entsprachen voll und ganz der Beschreibung. Sehr gute Qualität zu einem ve... Toon meer
Montatura occhiali da vista PLD 476 acquistata 8 mesi fa... le asticelle si sono scollate completamente. Purtroppo ho scoperto che non è prevista alcuna garanzia su questa montatura e non si trovan... Toon meer
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Bad communication
The problem with the site is that it gives misunderstanding infos. They say (shipping to Italy) to be 3-5 days for the order to arriving. Altough the products are sent from Usa (maybe?) and most important: they delivered the order to an Ups point! If I didn't hade contact the assistance I would never know that my order had been delivered already! Be sure to check with the assistance in case you order from here.
Poor Comms, but delivered OK!
Having ordered everything appeared normal...but for communication! Invalid tracking number. Anyway delivery arrived (on day 9) just as I started cr card dispute/chargeback! Sunglasses as I expected so I cancelled the dispute. The real issue I believe is they're based in Italy yet website suggests 3-4day delivery; that's impossible from (Padova) Italy. Would have been no issue were they to have better communication.
2 years and 2 defects
2 years ago, I was instructed by my optometrist to start wearing prescription sunglasses, I'm on disability so I only get so much coverage every 3 years.
In the 2 years of having these sunglasses the frame has cracked in the same spot and caused me alot of frustration as I thought polaroid was a reliable company, now economy optical has told me polaroid will no longer warranty there product because of the timeline however I feel the fact that I've been given such a poor product some form of compensation should be given and polaroid should at the least honor the sale, I take excellent care of my glasses in general and even with cheap glasses have never experienced this, so I'm very disappointed at how I've been delt with, it's really to bad I love the style of the shades, if only I was given the quality, thank you for letting me voice my opinion
SCAM SITE - They are sending you fake tracking UPS's IDs
Simply awful - do NOT buy!
Simply awful. After a year the filter on the the front of the glasses started to fade. I contacted customer support, but they did nothing to help. Poor product quality and poor customer experience - do NOT waste your money.
I can’t even give one star
I can’t even give one star. I tried contacting them on the website because of an issue I had with my glasses. They replied first but now stopped completely and just lied in their messages!!
Do not use
Delivery took much longer than expected and therefore I didn't get my sunglasses in time for holiday.
Returns process was difficult and involved multiple messages. Return parcel took a long time to be acknowledged.
Refund was promised within 7 days of receiving the returned items. It has been 10 working days and still mo refund. It has now been promised within 5 days. We will see...
SCAM!
I bought some Polaroid sunglasses from the airport a few years ago and loved them. So when I needed new glasses I ordered off the website but it is a scam. No sunglasses arrived and you can’t contact anyone regarding the order
Ordered 2 pairs 2 weeks No glasses received ?!
Ordered 2 pairs 2 weeks ago no reply from customer service no delivery tracking nothing at all. Beginning to think this website is fake.
Fake. Order nr.1003
Fake. I ordered sunglasses 1 month ago. They sent me an email with tracking number and it was delivered in an other country. No refund yet just an email
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