This company is a scam. My husband ordered a jacket 6 weeks ago and nothing. Emails, instagram messages - no response. Luckily he used his Amex. Notice the dates of the positive reviews and negativ... Toon meer
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Response was fast and direct. The only thing I would do extra, since the issue apply to my original question and problem. If I purchased a products from your website and get a credit charge (x amount... Toon meer
Bedrijf heeft geantwoord
Have ordered a few things, generally satisfied, but it’s worth noting that their return policy requires you to pay for returns and then notify them when that return is received by a 3rd party receiver... Toon meer
Bedrijf heeft geantwoord
THE POLLOGIE BUSINESS MODEL: 1. Take your money 2. Delay your order indefinitely 3. Promise you a 10% refund for your wait (refund never appears) 4. Send you a knock-off product from a Chinese f... Toon meer
2,3
Slecht
361 reviews
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Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
I ordered my jacket 2 weeks ago and…
I ordered my jacket 2 weeks ago and it’s still not here
16 oktober 2021
Antwoord van pollogie.store
Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via emai
Order number not sent
I placed and paid for an order on Oct 5 but didn’t get order number or tracking number.
Now I can’t track my order status.
Please send order number.
9 oktober 2021
Antwoord van pollogie.store
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Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase. You do not need to worry we are here to help.
Extremely slow in shipping, no updates, unresponsive customer service
Quick to take an order and charge a person, but unbelievably slow in shipping and customer service is unreachable. Like their products for the most part, but service is terrible at best.
8 oktober 2021
Antwoord van pollogie.store
Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via emai
The website is pretty good and quick, but……
The website is pretty good and quick. But the delivery status update is non existent or slow. My order 37030 been silent for more than a week. Compared to other sales channel, this is poor in comparison.
Something for management to ponder.
8 oktober 2021
Antwoord van pollogie.store
Hi there,
Thank you very much for your review!
Our agents are here to help you with any issue.
Please check your emails for more information
I did not receive an estimate when my…
I did not receive an estimate when my shirt would be shipped. Please provide this information when I place an order.
7 oktober 2021
Antwoord van pollogie.store
Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
Still awaiting my refund from March…
Still awaiting my refund from March after returning a $73 order sent via UPS priority at s c of $25. I am out $100 for nothing!
Please contact me at 16105634885 to address this
Any prospective customers I recommend not to purchase anything from this company.
27 september 2021
Review zonder uitnodiging
Antwoord van pollogie.store
Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via emai
Excellent selection
Excellent selection. Very quick and easy to navigate. Will definitely recommend.
27 september 2021
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
You lured me in with a 25 dollar off…
You lured me in with a 25 dollar off coupon and when I went to cash out you said I couldnt use the 25 off.....that is bull ..false advertising.
25 september 2021
Antwoord van pollogie.store
Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via email.
Criminals
Criminals. The sent you an email with apology’s every time but never a delivery. And after posting this review they they asked for an order number so it looks like they are going to do something for me, wich I gave and again an email with an apology, and again still no products or money back received.
19 september 2021
Review zonder uitnodiging
Antwoord van pollogie.store
Hi there,
We are here to help you!
Please let us know more information so we can find your order and investigate the matter.
Amazing and perfect
7 september 2021
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
Good source for styles that are…
Good source for styles that are different without being TOO different.
Quality has been good on what I have purchased to date and prices are reasonable.
1 september 2021
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
Excellent service and 1st rate quality
27 augustus 2021
Review zonder uitnodiging
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.
All went well my fiancé cannot wait to…
All went well my fiancé cannot wait to get his shoes, please advice on how long the items to arrive in Windhoek Namibia.
Regards
Frieda
24 augustus 2021
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy about your order. Our team will check the order and let you know the approximate shipping period.
Initial experience was positive but the second order not so much!
My first purchase from Pollogie went off without a hitch and I loved the items. I immediately placed a second order. When it arrived, one of the items was missing. I notified Pollogie and they said they would take care of it. I've had to send 2-3 emails now only to be told we will get on this ASAP. This item was paid for some time ago and I did not receive it. I would think this would be addressed immediately not ASAP which evidently means weeks to Pollogie.
They send me discount coupons and sales email but I'm not interested until this issue gets resolved and I get the item I bought and paid for!
23 augustus 2021
Antwoord van pollogie.store
Hi!
Thank you for letting us know about the issue.
We have forwarded the case to our customer service and they will check the problem.
They will find a solution to the matter for sure.
Good Quality products
I received high quality products from you. Although the delivery was delayed, the quality more than compensated for the delays.
19 augustus 2021
Antwoord van pollogie.store
Hi there!
Our team would like to thank you for sharing your opinion. We are sorry for the delayed delivery.
Your feedback is really important to us and we are happy that you are happy with your purchase.
CANNOT GET AHOLD OFA LIVE PERSON
CANNOT GET AHOLD OFA LIVE PERSON, EMAILS BOUNCE BACK, THEIR "APP" SAYS MY MULTIPLE ORDERS ARE ON THEIR WAY BUT USPS INDICATES NOTHING HAS BEEN PICKED UP. THEY HAVE MY MONEY, I HAVE NOTHING EXCEPT AN ONSLAUGHT OF EMAILS SAYING THEY WILL CHECK IN TO MY VARIOUS ORDERS (MULTIPLE TIMES) AND NO ANSWER IS EVER RETURNED.
SO, NOW I HAVE TO GO THROUGH THE HASSLE OF CALLING MY CREDIT CARD COMPANY AND REPORTING THEM SO MY CREDIT CARD ACCOUNT IS PROPERLY CREDITED. LITERALLY HOURS INVESTED. GLAD MY NEXT DOOR NEIGHBOR IS THE ATTORNEY GENERAL.
14 augustus 2021
Antwoord van pollogie.store
Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via email.
It need to have a better description…
It need to have a better description about the shipping to other countries.
10 augustus 2021
Antwoord van pollogie.store
Hi there,
Thank you very much for your review!
You can check the description of the exact shipping to the country you would like to know more of here: https://pollogie.com/pages/shipping
We hope you will find the info you are looking for, but if not, do not hesitate to contact us.
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