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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So far my experience has been good. I like the games and they offer some really good new player bonus SC packages. Even depite they negative reviews online, I took a chance and I cashed out at 50.00... Toon meer

Beoordeeld met 1 van de 5 sterren

Just don’t do it. RTP is terrible and they do have prevalent game providers but you aren’t allowed to play them until you spend several hundred dollars on their awful rigged games first. They also don... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have not had any problems with them. It's just a little frustrating trying to get to better games but it's not too bad. It's a fair site.

Beoordeeld met 1 van de 5 sterren

If I could give them a -5 it still wouldn't really tell you how wrong Poly Casino is. It's most definitely giving scam due to they'll let you win at the beginning. You think you're about to cashout, U... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 51% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Not great

Not great. The games are not great and the rtp is not listed (so likely bad). They charge 10% redeem fee. Ok bonuses. Only have to have 50 to withdraw.

13 april 2026
Review zonder uitnodiging
Logo Poly Casino

Antwoord van Poly Casino

Hi,
We truly appreciate you reaching out, and we completely understand your concerns—waiting on withdrawal fees can be frustrating. These fees are required by banking institutions, but we’re committed to working hard to reduce them wherever possible.
If you run into any other issues in the game, we’re here to help. Please reach out through:
1.In‑game customer service: Send the keyword “store review” along with your User ID and a screenshot of your store review.
2.Email support: Contact us at support@polycasino.com from your registered email address, including your User ID and a screenshot of your store review. We’re currently handling a high number of inquiries, so please allow up to 48 hours for a reply.
Thank you again for your feedback—it helps us improve!

Beoordeeld met 1 van de 5 sterren

Poly is a crack-eeeeer-head!

So this is probably the worst casino online! Its like stepping into the casino from National Lampoons Vegas Vacation...you know the one...they walk up to the table and the dealer just has his arms crossed and the table reads 'Pick A Number Between 1 and 10'...Chevy's studying the dealer like a crackhead studying a shag carpet for any fallen rocks...then he says "four!?" and without hesitation the dealer says "seven!" And if you go to the buffet...you'll have to decide if you want the blue meat or the yellow meat...just remember...chicken....well thats the blue!! And thats poly for you! All smoke and mirrors to make it look like a regular casino...but if you were to strip it all away, or really take a step back and just study everything that Poly is (air quotes) offering to you...you will see its all a complete lie...a ruse to get you to spend money with a chance for a return being practically nil. Just look at the simplest thing they could have been truthful on...when you are on the lowest tier they barely offer you customer support, but as you move your way up...customer support availability gradually gets better as a way of saying tha k you for playing their games and also for spending your money to climb thru the rankings at a speedier pace! What they really should have said in their T&C was "We dont give a flying coitus about your issue with our site so please go away and thanks for making my house and car payments and also putting my borderline retarded children thru boarding, disciplinary, military, terrorist, and private school so my daughter could go to college and learn how to act during a (was told to change the word i used so a Dwayne Johnson movie about kids in juvenile detention playing football "the gridiron ____" + the sound a gun makes) cuz she has always been daddy's little por...no wait...prom...yes....shes always been daddy's little prom-o star while my son went to college to study insects...cuz he had insects..well it sound right to me....with his sister during her "gridiron shooting" lesson...all 72 of them! And my wife took up a water sport as well with all your money sending our kids away...her trainer says shes a pro at water polo...he just says it funny....water pool low! He says shes amazing at holding her breath under water! So again please go away and allow me to collect your money while I enjoy the company of my dog and his favorite flavor of peanut butter! I said I DONT CARE...GO AWAY!" I would have rather of read the truth instead of reading about the empty promises offered by Poly. Normally I would give a few names of other sites that I would recommend you try before trying Poly....but sorry...this time im not recommending any other sites....cuz litterally...any other site...when I say any I seriously mean any....even rate my poop is 100% better then Poly...atleast with rate my poop you know youre donating to something gross...you might even have a better chance at a return from them too!

8 april 2026
Review zonder uitnodiging
Logo Poly Casino

Antwoord van Poly Casino

Dear user,
We truly appreciate you taking the time to share your thoughts. Our game is fully legal and compliant, with every result determined by random generation—so while wins and losses are part of the experience, we understand how disappointing a loss can feel. Your experience matters to us, and we want to help. Please reach out using one of the options below:

1. In-game customer service: Send a message with the keyword ""store review"", along with your User ID and a screenshot of your store review.

2. Email support: Contact support@polycasino.com with your User ID and store review screenshot, using the email tied to your game account.

We’ll respond within 48 hours and make sure a support specialist addresses your concern. We're also constantly working to improve the game based on player feedback and provide even more value. Thank you for helping us grow.

Beoordeeld met 1 van de 5 sterren

Poly casino a rip off

This website when you get CLOSE TO $50.00 IT QUITS GIVING YOU WINS IVE HAD $70.00 AND FREE $20.00 IN PLAYS well lost it all the 20.00 NOT 1 WIN and ive hot another 10.00 free play not any wins again so this website it is rigged so watch out and if u tell them they dont do a think till u spend all ur winnings so yea after I get to 50.00$ im done with this website. And poly casino can write what they want but I have screenshots and videos of it all so $30.00 wasted yep im not buying anything from here no more.

6 april 2026
Review zonder uitnodiging
Logo Poly Casino

Antwoord van Poly Casino

Hey there, thanks for sharing your thoughts with us. Just so you know, our game is 100% legal and follows all the rules—every result is randomly generated, so it really comes down to chance. We totally get how tough it can be when luck isn’t on your side, and we appreciate you bearing with us.
If there’s something we can help with, feel free to reach out:

1. In-game customer service: Send “store review” along with your User ID and a screenshot of your store review.

2. Email: Drop us a line at support@polycasino.com with your User ID and the store review screenshot (make sure to use the email linked to your game account).

We’ll get back to you within 48 hours with a dedicated assistant to help sort things out. We’re also always working to improve the game based on what players like you tell us. Thanks again for your support!

Beoordeeld met 1 van de 5 sterren

bait and switch

bought the into coin pack. turns out they will onluy let you play a a few slots. you have tp be a saffire member to play the good ones. im not even goin to bother playing it. i already asked for my money back

4 april 2026
Review zonder uitnodiging
Logo Poly Casino

Antwoord van Poly Casino

Hello!
Thank you for your honest feedback. We're sorry to hear that your experience fell short of expectations, and we truly appreciate you taking the time to share this with us. Your input has been carefully recorded and will be shared with our development team for review—we're always looking for ways to improve.
If you have more details to share or need assistance, please reach out through:
1.In‑game customer service: Send a message with the keyword “store review”, along with your User ID and a screenshot of your store review.
2.Email support: Contact support@polycasino.com using your registered email address, and include your User ID and a screenshot of your store review. We'll respond within 48 hours.
Thank you for being part of our community.

Beoordeeld met 5 van de 5 sterren

Poly Casino gets a 5 Star rating - Check it out!

So far my experience has been good. I like the games and they offer some really good new player bonus SC packages. Even depite they negative reviews online, I took a chance and I cashed out at 50.00. I have played on other platforms, this casino is fair and I would recommend this site for fun and entertainment.
5 STARS

3 april 2026
Review zonder uitnodiging

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