We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visited the Gloucester showroom and met the fantastic team who were very knowledgeable about their products and helped us narrow down the fittings we were looking for - enjoying great coffee while we... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service ahead of order. Products is fantastic! Many rechargeable lights require the fitting to be charged via a power outlet close by. As Pooky rechargeable lights have a removable cell/bulb... Toon meer

Beoordeeld met 3 van de 5 sterren

I have always admired the shades and wanted one so I bought 2 silk shades plus 2 marble bases and 2 lightbulbs Thrilled with the look but neither initially worked after much investigation and a fuse... Toon meer

Beoordeeld met 5 van de 5 sterren

I am so impressed with this company and their products. Ordered 2 switches (toggle) in bronze. They arrived really well packaged the next day, which is impressive, but the quality of the switches is j... Toon meer

Bedrijfsgegevens

  1. Lampenwinkel
  2. Lampenkapleverancier

Geschreven door het bedrijf

Let there be light! Beautiful, decorative lighting that doesn't cost a fortune. Follow @PookyLights to find out more...


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing lights…

Over the last 12 months we have invested in 7 lights from Pooky. They each come with a rechargeable bulb and a remote control. I love the fact there are no wires involved which means you can put lighting literally anywhere without needing an electrician. I would say a little on the pricey side but you get what you pay for, we have no regrets and we will be purchasing from them again.

28 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Sarah,

Thank you so much for sharing your experience!

We’re thrilled to hear that our lights have worked so well for you over the past year and that you love the freedom of cordless, rechargeable bulbs. We really appreciate your support and can’t wait to welcome you back for your next Pooky purchase!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Trindle Rechargeable Lamp with Empire Shade

Well designed lamp with easy recharging facility via usb.
Feels heavy and quality , very neat modular light unit and pleasing bronze/brown finish . Sufficient light power for most purposes , highly convenient to be able to move anywhere as no cable or nearby mains socket required. The Empire shade is well made with interior lining and matches the base perfectly.
The sale price made it an attractive buy.

23 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi David,

Thank you for your wonderful feedback!

We’re delighted to hear you’re enjoying the design, quality, and convenience of your lamp, as well as the perfectly matching Empire shade. It’s great to know it’s working so well for your space.

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Beautiful lampshade and arrived very…

Beautiful lampshade and arrived very quickly. Love it

17 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Charlotte,

Thank you for your lovely feedback!

We’re so glad you love your new lampshade and that it arrived quickly.

Best,
Mara

Beoordeeld met 4 van de 5 sterren

Easy processes and shipping

Fast despatch from the warehouse and courier was DPD which is reliable. Item was packaged well and returns process was easy. The reason why I returned my item was because I thought the image on the website was different to the item I received - the print was not captured well. The quality of the item was great, but perhaps overpriced

21 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Bronnie,

Thank you for your feedback! We’re glad your order was dispatched quickly, arrived safely, and that the returns process was straightforward.

We’re sorry the item didn’t match your expectations in terms of the print, though we’re pleased you found the quality good. Your note about pricing is appreciated and will be taken on board.

Best,
Mara

Beoordeeld met 5 van de 5 sterren

I know the quality of the products…

I know the quality of the products having made many repeat orders - The petal wall light is a favourite - I know it is actually "cream" - maybe you should change the description from "white" - just a suggestion.

19 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Kirsty,

Thank you for your continued support and for sharing your suggestion!

We’re thrilled to hear the Petal wall light is a favourite, and we really appreciate the note about the colour description. We’ll take that on board.

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Most of my rooms in my house now have…

Most of my rooms in my house now have pooky lights fitted in them as there is so much choice of styles and I have found are good value for money. Their mirrors are beautiful too and have been a lovely finishing touch in my recently finished living room update. My latest purchase was for 5 of the 16 cm lamp shades in a William Morris silk. To fit on top of the single chukka brass wall fittings. I was on the waitlist for the shades for around 6 months and they were definitely worth the wait. The gold fabric inside the shade gives a beautiful warm glow to the room when lit. Pooky is definitely my first choice for lighting. Despite the long wait for the products to come back into stock, once ordered they were delivered very quickly and packaged really well to avoid any damage to the delicate fabrics. Highly recommended.

20 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Hayley,

Thank you so much for your wonderful and detailed feedback!

We’re thrilled to hear Pooky lights and mirrors are such a big part of your home and that your William Morris silk shades were worth the wait. It’s fantastic to know the gold lining gives such a warm glow and that delivery and packaging met your expectations. Your recommendation means a lot. We’re so pleased to be your first choice for lighting!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Loved the Gloucester showroom

Loved the Gloucester showroom. The staff were super friendly and helpful, plus they made us coffee!

17 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi there,

Thank you for your lovely feedback!

We’re so glad you enjoyed your visit to our Gloucester showroom and that our team made you feel so welcome - coffee included!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Fabulous showroom and beautifully laid…

Fabulous showroom and beautifully laid out showcasing Pooky’s superb choice of lighting. We had a great welcome and offered a coffee, how nice is that! We loved the outlet section and walked away with three new lights! The staff were really helpful but felt they could have had at least another staff member to help out with queries particularly on a Saturday as it got quite busy. Great experience and have told many friends about it.

17 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi there,

Thank you so much for your lovely feedback! We’re thrilled you enjoyed the showroom (and the coffee!) and found some beautiful new lights in the outlet section.

We really appreciate your comments about staffing on busy Saturdays - that’s helpful for us to hear and we’ll certainly take it on board. So pleased you had a great experience and have been recommending us to friends. Thanks again✨

Best,
Mara

Beoordeeld met 5 van de 5 sterren

A very helpful service

A very helpful service, lamp came 24 hrs after ordering it.
My battery lamp if fabulous, extremely good quality.could not be more pleased.

18 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Lynne,

Thank you for your wonderful review! We’re so pleased your lamp arrived so quickly and that you’re delighted with the quality. It’s lovely to hear you’re so happy with your lamp. Thank you for choosing Pooky!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Great lights and switches

Great lights and switches. You get what you pay for, worth every penny.

30 oktober 2025
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Ben,

Thanks so much! We’re really glad you love the lights and switches - it’s great to hear you feel they’re worth every penny.

Best,
Mara

Beoordeeld met 4 van de 5 sterren

Lovely lamp !

The website is easy to negotiate. It is possible to mix and match the stands and the lamp shades and seebwhat the whole product would look like.

After I received the floor lamp, it was fairly easy to assemble. It looks great in the living room.

17 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Sunithi,

Thank you for your lovely feedback! We’re delighted to hear you found our website easy to navigate and enjoyed mixing and matching stands and shades.

It’s great to know your floor lamp was simple to assemble and looks fantastic in your living room!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Was difficult to decide as so many…

Was difficult to decide as so many beautiful fabrics and since I’m living in New Zealand didn’t want to return it. Was posted to my sister very promptly and she bought it over in her luggage. Arrived in perfect condition and I’m thrilled with it. Very hard to get this quality and range of product in NZ this affordable.

23 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Joanna,

Thank you so much! We’re thrilled it arrived safely and that you’re so happy with it. It’s wonderful to hear our fabrics reached New Zealand in perfect condition and that you love the quality - we really appreciate your support!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Great experience

I ordered a standard lamp in the winter sale . Got it for a great bargain, was able to buy the shade and even the bulb. The items arrived v quickly and the lamp was all assembled in the package. Totally stress free ! I love it 🥰 great experience and would definitely recommend this company .

22 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Elaine,

Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Pooky are my first go to lighting…

Pooky are my first go to lighting supplier for all my projects as there products have such a variety and flexibility in styles and they are exceptionally well made. My most recent purchases were 8 25cm pleated linen lampshades for my clients existing chandelier and an Ascot 3 arm chandelier for another project. The company never fails to disappoint me or my clients.

20 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi there,

We’re so pleased to hear your kind words – it really means a lot to us! Thanks for taking the time to leave a review, and we’re glad you had a positive experience.

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Great light, even better service!

I loved the lights I ordered, Pooky were great about swapping them when I first ordered the wrong one and then one was faulty. They quickly offered for me to return and replaced. The whole process was very easy. The lights are look stunning!

22 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Rhi,

Thank you for your thoughtful feedback! We’re so glad to know we met your expectations. Your satisfaction is our top priority!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

We had a great experience with Pooky

We had a great experience with Pooky. We had to return a few items after accidentally ordering single-gang instead of double sockets, and their customer service was genuinely helpful and easy to deal with. The products themselves are beautiful – really unique designs and excellent quality. It’s rare to find lighting like this without paying a crazy amount, and Pooky strikes a perfect balance between quality, design and price. Highly recommended.

21 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Indre,

We’re so grateful for your support and kind words. It’s brilliant to hear you enjoyed your experience, and we hope to see you again soon!

Best,
Mara

Beoordeeld met 5 van de 5 sterren

Beautiful lights and excellent quality

Beautiful lights, original designs and very good quality for the price.

31 december 2025
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Luci,

Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know!

Best,
Mara

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY.

AVOID THIS COMPANY.

Sold me a lamp that was faulty. Delivered it in a wet cardboard box. Lamp blew out my electrics.

Had to pay an electrician £120 to reset the circuits. He said "you should tell whoever sold this lamp to you that it needs to come with a warning label".

Told me they'd send new boxes and arrange collection.

No new boxes have arrived. Still waiting for them to contact me.

Seems like a scam company - don't buy from them!

21 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi there,

Thank you for taking the time to leave a review.

I’m very sorry to hear about your experience, and we’d like to resolve this for you as quickly as possible. I’ve sent a request to gather a bit more information, as we’ll need your order number in order to proceed.

I look forward to hearing from you soon.

Kind regards,
Megan

Beoordeeld met 1 van de 5 sterren

Poor quality lampshade- pattern doesn't match up.

Paid £72.00 for a lampshade which is of such poor quality.

The pattern is not symmetrical and of no better quality than anything available in a shop such as B & Q.

Have to go through the inconvenience of visiting a Yodel drop off shop to avoid paying for a return.

Will avoid this Company in the future.

20 januari 2026
Review zonder uitnodiging
Logo Pooky

Antwoord van Pooky

Hi Matthew,

We’re very sorry to hear about your disappointing experience. It’s upsetting when a product doesn’t meet expectations, especially at a premium price.

We also understand the frustration of having to arrange a return through a drop-off point. Your feedback about the quality and the return process is important, and we’ll share it with our team to help improve both our products and service.

We sincerely regret that we fell short on this occasion.

Best,
Mara

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer