Poorly Paws Reviews 

This is the third kit I’ve had (one of my kits got lost in a house move!) and I couldn’t be happier with them! The service is quick and the website is full of useful information! Not to mention the kits themselves pack a lot into such a small space! I wouldn’t be without them now ☺️

Excellent service fantastic product with fast delivery highly recommended for business or homes that have multiple doggies 🐕

All the photos showed a little purple case with the 3 mini Leucilin sprays but I was only sent the sprays! The photo is misleading!! Otherwise good fast delivery, thanks.

Easy to order,
Excellent product.
Quick delivery x

Really pleased with my first aid kit - it clips perfectly on my dog walking bum bag, is compact, and has all the stuff you’d need for an emergency. Would recommend 👌🏼

Absolutely awful experience. I placed an order with poorly paws becauseI saw their instagram but after I’ve ordered it. ZERO updates. I had to chase them down via email just to get my order dispatched — and surprise, they only moved once I reached out. Clearly, someone is there reading emails, but actually replying? Apparently too much to ask.

Then they send a dispatch email without a tracking number. I asked for it... crickets. No reply. No help. Just silence. It's like they go out of their way to avoid customer service entirely.

And then the parcel finally arrives… in a giant, half-empty box with ZERO protective packaging. Just the product bouncing around loose inside. No bubble wrap, no paper, nothing. For a first aid product, this is beyond careless!! it’s lazy and unprofessional.

And as if that wasn’t enough? they have the audacity to send me an automated email asking for a review. Oh trust me, here it is.

This company does not care about communication, accountability, or their customers. If you value your time, your sanity, or your pet’s safety, look elsewhere. Never again.

Excellent first aid kit. Pouch with alternative fasteners for owners use is stuffed full of useful kit. Well packaged and quick delivery.

Such a good kit to carry on walks. It clips on nicely and its peace of mind for us knowing that we're prepared if something were to happen.
The bags are really good quality and hold a lot for their size.

Thanks again!

Great product and small enough to be carried by our Canicross Run Leaders. Quick delivery.

A compact and well-organised first aid kit is highly practical for dog walkers, ensuring their preparedness in any emergency situation.

First-aid kit bought as a gift. Ordering process simple and prompt delivery.

Neat little pet first aid kit, with everything you need. Perfect for attaching to a bag, belt or even your dog. Peace of mind when out on a walk.

Great kit. I always clip it to my belt when canicrossing in the forest. Gives me peace of mind knowing that if anything happens, I'm prepared. The videos are very helpful. Good website, fast delivery. Very pleased

Excellent product and customer service

Perfect sized first aid kit, will fit in my pocket or bag easily. Would highly recommend to any dog parent.

Great customer service, great products and super quick!

Not sure about this company. It’s been over a week since placing my order and still no dispatch notice; no product has been delivered either…. Emailed with no response!

A great idea, my dog had an accident while out walking and cut her leg quite badly, it made me realise that it would have been useful to have a bandage with me at the time. So this is a neat little kit to carry with me when out for the day just in case of accidents in the future

Quick delivery, great item! Ordered for peace of mind.

Nice little compact kit - has come in handy recently