The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.
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Purchased the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. Both were on sale at a great price! Shipping and communication from Porterist was great. The items are a litt... Toon meer
Bedrijf heeft geantwoord
I must say, my experience with Porterist from the purchase to the delivery to responsiveness was impeccable. The only massive downturn is your return processing is awfully too long. Would you like to... Toon meer
Bedrijf heeft geantwoord
I’m trying to make a return on one of the items that I bought. I must’ve reached out to you about 15 times and I did not hear back from you. I reached out via chat text email and searching for your te... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Porterist, the premier multi-brand retail platform that brings you high-quality, unique pieces of Europe’s fashion world directly to your wardrobe.Your style is a statement. Make it bolder with Porterist's exclusive pieces.Stand out in any season with timeless, carefully curated, & ethically sourced fashion.
Contactgegevens
53 Dwight Place, Fairfield New Jersey 07004, United States, 07004, Fairfield, Verenigde Staten
- service@porterist.com
- porterist.com
3,5
Gemiddeld
83 reviews
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The beaded bag that I ordered had some…
The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.
29 september 2025
5 stars always
22 september 2025
received damaged shirt - no one to talk to
received damaged shirt, reached out right away via email and chat log. still have not received a response from them. bad customer service.
30 mei 2025
I’m trying to make a return on one of…
I’m trying to make a return on one of the items that I bought. I must’ve reached out to you about 15 times and I did not hear back from you. I reached out via chat text email and searching for your telephone number online which you don’t have listed. It is very annoying and very frustrating to keep on being busy with one little return without any response from the company.
14 maart 2025
No one is responding to my messages…
No one is responding to my messages about a return. Terrible service !!!
10 maart 2025
Antwoord van Porterist
Thank you for bringing this to our attention. We apologize for any frustration you've experienced with the response time regarding your return. We value your feedback and want to assist you promptly. Please check your inbox, including any spam or junk folders, for our previous messages. If you still need help, please reach out to us again, and we will prioritize your request. Thank you for your patience!
They sent me a pair of shoes with two…
They sent me a pair of shoes with two different sizes. The left shoe was 36 and the right shoe was 35. I would give zero stars if I could.
4 maart 2025
Antwoord van Porterist
We truly appreciate your feedback and want to assure you that we are taking your concerns to heart. We understand how frustrating it can be, and we're actively reviewing our quality control processes to prevent this from happening in the future. To make things right, please reach out to our customer service team. We’re here to assist you with a replacement or a full refund. Thank you for your patience and understanding. Your input is invaluable in helping us improve.
Antwoord van Porterist
Thank you so much for your kind words! We're thrilled to hear that you love the item. Feel free to reach out if you have any further feedback or need assistance!
Extremely poor quality
Extremely poor quality, not as pictured, don’t buy from this site, $40 plus down the drain. I had to throw them out
24 februari 2025
Antwoord van Porterist
Thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to provide accurate representations of our products, and I apologize for any discrepancies. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!
Most stunning bag i ever owned
17 februari 2025
Antwoord van Porterist
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the bag. Your satisfaction means a lot to us, and we’re glad it’s become a favorite of yours!
Antwoord van Porterist
Thank you so much for your positive feedback! We're glad to hear that you were satisfied with the quality of the items and our shipping speed. Your support means a lot to us, and we look forward to serving you again!
Great items at great prices
Shipments are received in a timely manner. All products I've bought are just as portrayed on their website. Customer service responds quickly with any inquiries.
20 februari 2025
Review zonder uitnodiging
Antwoord van Porterist
Thank you for your feedback! We are glad to hear that you received your shipments on time. We appreciate that our products match what you see on our website. It's great that our customer service responds quickly to your questions. Feel free to reach out if you have any questions or need help!
I reach out to your company about my…
I reach out to your company about my order I have return in which I reordered the same item again and was charged more without my discount. And no one has gotten back with me at all. My order # 5586 and 5638
10 februari 2025
Antwoord van Porterist
Hi Maria, thank you for your feedback. I want to assure you that we've sent an update to your request for a price adjustment and our team is currently reviewing your case. You should hear back from us shortly. We appreciate your patience and understanding in this matter.
Antwoord van Porterist
Thank you for your feedback! We're glad to hear that you appreciated our communication and updates. We strive to keep our customers informed and are always here to help. If you have any further questions or need assistance, please don’t hesitate to reach out.
Cute but Smelly
I purchased two shoes which look exactly like the products on their page. Shipping was fast.
The only issue I have is the strong smell…almost smells like nail polish remover? Also one of my shoes has some scuff marks on it.
24 januari 2025
Review zonder uitnodiging
Antwoord van Porterist
Thank you for your feedback! We're glad the shoes looked as expected and that shipping was fast. We apologize for the strong smell and the scuff marks. This isn’t the experience we want for you. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!
Purchased the Eden Strapless Striped…
Purchased the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. Both were on sale at a great price! Shipping and communication from Porterist was great. The items are a little small so I might exchange size. Still decided but I love that I have the option for returns.
The items are both great quality and have more stretch than I expected, which is great. Very similar to the photographed products on the site. Overall I am very pleased with my items and experience!
23 januari 2025
Review zonder uitnodiging
Antwoord van Porterist
Thank you for your feedback! We’re glad to hear you love the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. It’s great that you found a good deal and that our shipping and communication were satisfactory. We’re pleased that the quality and stretch of the items met your expectations and that they look like the photos on our site. Your satisfaction means a lot to us. If you have any questions or need help, please reach out. Enjoy your new items!
Cute design but for 50 bucks it's…
Cute design but for 50 bucks it's extremely cheaply made. Polyester fabric they aren't transparent about that- and very ugly stitching on the seam.
31 december 2024
Antwoord van Porterist
Thank you for sharing your thoughts with us. We’re glad you like the design but are sorry you were disappointed with the quality. We appreciate your feedback about the fabric and stitching, as we need to know how we can improve. Transparency is key for us, and we’ll consider your comments for future product descriptions.
Well done.
Alrighty. The service was great, the delivery was super fast. Most of all the quality of the merchandise is excellent and very chic. They had a problem fulfilling my order initially, but communicated and rectified it same day. Well done, team.
22 december 2024
Review zonder uitnodiging
Antwoord van Porterist
Thank you for your kind feedback! We're delighted to hear that you enjoyed our service and that the quality of the merchandise met your expectations. We appreciate your understanding regarding the initial issue and are glad our team could resolve it quickly. Your support means a lot to us!
QUICK DELIVERY MERCHANDISE QUALITY AND…
QUICK DELIVERY MERCHANDISE QUALITY AND CONDITION WAS EXCELLENT.
24 december 2024
Antwoord van Porterist
Thank you for your feedback! We’re thrilled to hear you’re pleased with the quick delivery and quality of the merchandise. Your satisfaction is our priority!
Antwoord van Porterist
Thank you for your feedback! We're glad to hear you’re happy with the quality. Your support is appreciated!
Antwoord van Porterist
responded on tp
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