We were having trouble with orders not coming out on our kitchen printer. We were told the problem was either the line or the printer. We bought a new printer from POS guys: they had exactly what we... Toon meer
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Lees wat reviewers zeggen
What a pleasant experience dealing with POSGuys. Very professional and just a wonderful company to deal with. Will defiantly purchase from them again. Love the personal touch that you give your cus... Toon meer
The POSGuys continue to impress us! We initially ordered a more expensive product for our printers & the folks here reached out to us to let us know we could get the same quality for less & even let... Toon meer
Chad was incredibly patient, understanding and didn't stop until all my questions were answered. He made sure we went through several printing and label options to make sure the results were what was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
POSGuys.com prides itself on being the best provider of point of sale equipment for businesses of all sizes. Our in house tech support team works closely with our sales team to make sure that when you buy from us you are getting the right piece of equipment or software for your business. Our large selection of hardware and software is available for Windows, Mac, iOS, Android, or other desktop and mobile platform. Call today 1-800-903-6571.
Contactgegevens
915 Iowa St., 98225, Bellingham, Verenigde Staten
- 800-903-6571
- sales@posguys.com
- posguys.com
4,8
Uitstekend
3K reviews
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Outstanding Support and Sales Experience
Had an issue right out of the gate with the Zebra printer. I called support and spoke with a technician who spent about an hour helping me get everything sorted out—and taught me a few things along the way. It’s worth working with a company that not only sells a product but also truly understands it and stands behind its customers with solid support.
15 oktober 2025
thanks for the help and good service.
7 oktober 2025
Amazing working with Kyle & Kelly!
7 oktober 2025
Great service
Great customer support. Had a question about a product and availability. Matt was very helpful and got me a quote quickly.
1 oktober 2025
Extremely professional staff.
25 september 2025
Quick response to my email and…
Quick response to my email and processing the order for my customer.
22 september 2025
They took time with me to help me…
They took time with me to help me untill we got my product to work.
25 september 2025
Lacking Good Customer Service
We experienced inconsistent communication throughout our interaction, and unfortunately, the product did not meet our needs. Based on this experience, I would not recommend this company to other schools, nor do I plan to place future orders.
When items didn’t work out, we were required to pay both a restocking fee and return shipping, which added to the frustration. In trying to resolve an issue with the cash drawers, I felt that the representatives questioned my honesty regarding the fit of the money in the till—an uncomfortable and disappointing exchange.
Overall, the customer service fell short of expectations, and for us, that’s the most important factor in choosing a vendor.
15 september 2025
Antwoord van POSGuys
We are sorry your experience did not meet your expectations. We sold you a standard product that works for most of the cases and it took us a while to understand what you were asking and to match those requirements. While we have a lot of resources available, sometimes we have to wait for the manufacturer to respond with confirmation of product specifications.
Saved
The gentleman who I spoke with was very kind and knowledgeable about my product and he got it shipped quickly, which was a huge relief for us here as trying to make price takes for cannabis is not easy without electronics
19 september 2025
I called and purchased a new label…
I called and purchased a new label printer. The person was difficult to understand and the wrong printer was sent. I called back for return instructions and was told I would receive an email. NOTHING IS HAPPENING!
15 september 2025
Antwoord van POSGuys
Your return request has already been submitted to the manufacturer and we're awaiting their response. We've requested the case be expedited, but it can take up to a business week for the manufacturer to process the request. Once its processed, you'll receive the return and shipping instructions to your email.
In regards to getting you the needed product, there are options available in advance and a representative will be reaching out to you to review those options.
Wont let me return a blue tooth print…
Wont let me return a blue tooth print that I bought from you that doesn't work out of the box.
5 september 2025
Antwoord van POSGuys
Like most online businesses, we have a return window so we can properly manage exchanges and returns. If some time passes before we hear back, we don’t always know a return is needed, but exceptions can still be made. In your case we were able to secure special approval to process the return even though it was past the standard timeframe. Return instructions have already been sent to your email, so please check both inboxes.
Your success is our success, and we’re here to help if you need anything further.
Excellent service and quick shipping
Excellent service and quick shipping. Thank you!
5 september 2025
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