Posh Reviews 

554
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from the start. Purchasing was very easy. Sauna rrived well packaged and on a pallet. Assembly was dead easy. Had my 4 person sauna now for 3 months and what a difference it has made to... Toon meer

Beoordeeld met 4 van de 5 sterren

First class product But few things could do with up grading Rubber hose not very professional And shower valve very poor quality Send out better quality material and te shower would be first cla... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought the Vidalux SS1200 shower a few months ago from Posh, and the ordering and delivery were completely straightforward. It arrived on the due date with no delays. I installed it myself, and the... Toon meer

Beoordeeld met 5 van de 5 sterren

What a superb company to deal with. We purchased a Vidalux shower cubicle which was easy to order on line & a great price. Given a choice of days for delivery & arrived as arranged. Unfortunately afte... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Badkamerinstallateur
  4. Bouwwinkel
  5. Sanitairwinkel
  6. Saunawinkel

Over Posh

Geschreven door het bedrijf

Posh Logo

UK's Leading Home Spa & Luxury Item Retailer

Here at Posh.co.uk, we try to set ourselves apart from the rest by offering you an unbeatable service that comes with good honest advice and the best possible pricing

About Posh

We believe in the basic principles of honesty, service and professional reliability that have made us the front-runner in the luxury home and garden industry. We instil these principles in all our staff, who are always happy to help and have years of experience.

This along with our unbeatable price promise on only the highest quality products, we know you’ll never find a better place to make that luxury home purchase Visit Our STORE contact customer services

Our Promise To You

Geschreven door het bedrijf

Every item we sell we have, sat on, stood in, worn, used and inspected to ensure it meets our high expectations. With our name comes our reputation, and with our reputation comes a responsibility to uphold it by continuing to provide our customers with the very best

Home Of UK's Best Saunas

See The Range!!!

See The Range!!!
We offer a leading range of the UK's best saunas from the best manufacturers. If we don't sell it, then you can be sure it is because it is not comparable to our fabulous range

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

554 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(554)

66 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Absolutely love our new outdoor

Absolutely love our new outdoor sofa set from Posh! The furniture is sturdy and elegant, and we've had lots of compliments from guests. The delivery was fast, and everything arrived in perfect condition.

11 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Deserve more than 5 stars

If I could give more than 5 stars, I would. Customer service was fantastic. You ring they answer the phone in just a few minutes and are extremely polite. We emailed and they replied straightaway In the same manner.

We had an issue with one of the items, no fault of Posh but down to the manufacturers. Posh was very apologetic and we agreed very quickly on a solution. We also had an item missing and they made sure we received it the very next day. Both items have been installed, work well and look good.

We are very happy with our experience with Posh and highly recommend them.

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nothing but a positive experience…

Nothing but a positive experience buying through Posh. Happy with the shower I bought online and the customer service team was easy to contact and accommodating when arranging delivery.

1 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I enjoyed your website

I enjoyed your website, as it was easy to navigate through. Your prices are very good, and the payment method was very easy.
Having been let down, by one of your competitors, due to a shipping/non delivery issue, I am looking forward to some uncomplicated professional service, and regular contact, should things not quite go according to plan.

4 februari 2025
Beoordeeld met 3 van de 5 sterren

I had a mixed experience with Posh

I had a mixed experience with Posh. The furniture quality is good, and their designs are stylish and sturdy. Delivery for my order was smooth, but I unfortunately experienced poor communication on another occasion that required extra effort to resolve. Customer service can be helpful, but I think there's room for improvement overall. Decent, but not exceptional.

9 januari 2025
Review zonder uitnodiging
Logo Posh

Antwoord van Posh

Thank you for the review

I'm sorry you had a communication concern or misunderstanding, which is such a shame given the product is well-received. Thank you for the review, it helps us improve and if there is anything outstanding, please get in touch

Beoordeeld met 5 van de 5 sterren

Above average despatch

Good company great discounts solid delivery service.
Haven’t used the after sales service yet. Will update when get some further feedback but so far so good please keep the good work up.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Shower

The first one that I bought would not fit, my fault. They agreed to change it for the smaller model but would charge a small amount for a new cardboard box. They charged £160. Happy with the shower though.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ZERO RESPONSE FOR MONTHS

On 30 November 2024 (2 months ago) I made them aware the lights so not work on our sauna.

I received an email asking for photos, which were sent, since then I have emailed several times and I have had zero response.

We would just like a resolution, I don’t normally write reviews but hopefully this works.

Please don’t come back with a silly response like contact customer services, that’s kind of the issue!

30 november 2024
Review zonder uitnodiging
Logo Posh

Antwoord van Posh

Dear customer

My apologies for the lack of response. I'm sure the issue is an easy fix, such as a replacement light. Can you please ensure you are emailing customerservices@vidalux.co.uk. You have the option of the online chat or phone also.

Regards

Beoordeeld met 3 van de 5 sterren

Whirlpool, shower bath from posh.

The sales side of things was efficient, fast and clear, the staff on the helpline made it an easy process.
The bad points tho are that the product arrived with no instructions, and upon fitting it was discovered that both dual wastes had sheared the bolt that holds them in place. I wasn't able to get a replacement that matched and the helpline was closed over the weekend so had no option but to replace both wastes for new ones.
Once fitted the product worked very well and was a satisfying piece of kit, however as a shower bath, the shower hose bevel proved useless as it let's water run down the hose and under the bath, fortunately, amazon do a replacement part that sorts this issue.
Overall, I love the product but it does take someone with knowledge to be able to overcome any and all issues that may come with it.

22 december 2024
Review zonder uitnodiging
Logo Posh

Antwoord van Posh

Sorry to hear of the concerns. The item certainly should have had instructions within the box. Apologies of these had been missing.

You can find all manuals on our website or by Googling "Vidalux Instructions" - they appear top of the result

My apologies also on the replacement part requirement. All parts are sent on a next day service though I understand this is not much help on a weekend :(

If you do need anything, please do let un know

Beoordeeld met 5 van de 5 sterren

POSH have been exceptional to deal with

POSH have been exceptionally easy to deal with and ultra-reliable in delivering exactly what they promised. The sauna itself is the best I've ever used: materials are all top quality and we are enjoying it immensely. A really luxurious and relaxing experience.

7 november 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Orderd a 4 person Vidalux sauna

Orderd a 4 person Vidalux sauna. Service and communication from Posh was very good. The price was on a par with Vidalux direct, with the added towels and dressing gowns (great quality) the reason we ordered through Posh. Although not the fault of Posh, the assembly instructions were frankly useless, as they were for a 2 person sauna. The build time was 2 hours, not the 30 minutes quoted by Vidalux. Would defineately use Posh again.

18 december 2024
Review zonder uitnodiging

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