Posido Reviews 

235
•
TrustScore 2.5 uit 5

2,3

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Beoordeeld met 1 van de 5 sterren

Non erogano nei tempi previsti.Il servizio clienti della live chat dopo attese lunghissime danno sempre le stesse risposte e sempre vaghe.In oltre sulla piattaforma nel proprio profilo magicamente com... Toon meer

Beoordeeld met 2 van de 5 sterren

Sono mesi che chiedo di chiudere il conto,mesi, via mail perché altro non si può e prendono soltanto in giro, rispondono dopo giorni, chiedendo sempre le motivazioni, le metto, spariscono o mi offro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ich mag den Ärger mit der Kontoüberziehung und dem Warten auf Auszahlungen nicht, deshalb bleibe ich lieber bei ein oder zwei Buchmachern. Bei der Suche nach besseren Quoten für ein paar NBA-Spiele... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Beznadziejne kasyno. Czekam na wyplate ponad tydzien. Zapewnienia, ze wyplaty sa przetwarzane w 3 dni robocze mozna sobie w buty wsadzic. Z innego serwisu wyplata wplywa na konto po 48, max 72h. M... Toon meer

Bedrijf heeft geantwoord


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Houd rekening met het volgende

2,3

Slecht

TrustScore 2.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,3

Alle reviews

(235)

51 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Niestety nie dostarczyli mi bonusu

Niestety nie dostarczyli mi bonusu, który miałem dostać. Miałem bonus, w którym dostaje 200 spinów. Codziennie 20 spinów przez 10 dni. Pierwszy bonus wszedł od razu, 2 bonus następnego dnia aktywował mi support.
3 dnia znowu bonus się sam nie aktywował, więc napisałem do supportu, ale stwierdzili, że to bonus raz na tydzień. Pisałem też na e-mail, ale 0 odpowiedzi. Chodzi o bonus 100% do 2250zl + 200DS + 1 bonus crab. Czytałem na wszelki wypadek dokładnie regulamin i jest tam wyraźnie napisane, że spiny są dodawane do konta każdego dnia przez 10 dni.

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

7 days and still waiting for a…

7 days and still waiting for a withdrawal il be going to every single commission and no one can give you a descent response please wait a little longer the exact same thing as so many other people here have complained about its a shambles of a site and a gambling site is supposed to provide u with an adr when asked and they still have not done this and my withdrawal is very small id hate to win big on this site. Live chat is absouloutlry useless copy and pasted messages all the time 1 to 3 days is the time they say it takes. Go to any decent site and your withdrawal will be processed with 4 hours

20 mei 2024
Review zonder uitnodiging
Logo Posido

Antwoord van Posido

Dear Aaron,

Thank you for the provided information, we want to assure you that your feedback is VERY important to us. After looking into things further, we have rectified the issue regarding your Withdrawal. If you're willing to try Posido out again, we'd be thrilled to have you.

Be sure to contact us SHOULD you need anything next time. Your account will be closely monitored moving forward to ensure you don't experience the same issues again.

Thanks again and have a nice day!

Beoordeeld met 5 van de 5 sterren

buongiorno

buongiorno, vi scrivo dicendovi che dopo 4 giorni lavorativi ho ricevuto il mio prelievo so che tutti dite che non paga, non per questo ho avuto per quasi una settimana paura che non mi pagassero un prelievo anche perche erano 500 eu e sinceramente leggendo le vostre recensioni, vi devo dire che io mi sono trovato benissimo, tranne l'inizio che pensavo che fosse un sito scam dato che mi ha fatto depositare molti soldi pensavo non pagasse ed invece tutto normale

19 april 2024
Review zonder uitnodiging
Logo Posido

Antwoord van Posido

Gentile Cliente,
Grazie mille per la Sua recensione e per il tempo dedicatoci. Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!
Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.
Grazie ancora per il tempo e per la stima dimostrata!

Il Team di Posido.com

Beoordeeld met 1 van de 5 sterren

Awful company

Awful company, canceling withdrawals, scamming for money, customer support telling same stories about technical issues..worst experience ever. Stay away, scammers

2 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No fun waiting for payment

Generic answers from customer support which are no help. 500 a day is too low when you can deposit endlessly. I’ve been waiting 5 days for a payment. Will it ever arrive?

16 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Attenzione leggete bene questo sito non…

Attenzione leggete bene questo sito non è l'unico della stessa compagnia ho analizzato che anno di più di un casino l'atro è kingmarket sono dello stesso dipartimento è una truffa non mettete soldi non arrivano i bonifici l'oro ti diranno di tutto per perdere tempo anche di inviare un e-mail del loro dipartimento ma non è vero se volete sapere di più contattatemi ho i loro messaggi è vi farò vedere come si riesce a capire se è una truffa.. grazie fidatemi di me cercatemi su facebook erik Bonanno

7 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Site frauduleux j'ai eu des centaines…

Site frauduleux j'ai eu des centaines d'euros de débité alors que les dépôts avaient échoué !!! Je ne peux même pas effectuer de recours et contrôle le montant exact débité car j'ai clôturé mon compte avant d avoir connaissance de mon relevé bancaire ! C'est honteux et frauduleux

4 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Posido doesn't pay out winnings

TLDR: Posido stole €1,300 from me that I won fairly at their casino.

I've played with Posido for a couple months now. I've made many deposits and been quite lucky with my play. All seemed well over the first few months. Deposits and withdrawals went well. Withdrawals were a bit slow but they arrived. Until recently when I won a bit of money but not much. I then deposited around €600 and won a €1300 and my account was flagged for verification -- no problem, I was happy to comply.

I submitted my ID, which was approved. I submitted my bank statement (approved). I submitted a selfie (approved). Finally I submitted my ID because I sent a non-Estonian ID. This was also approved. I then requested a withdrawal. It didn't arrive. I waited patiently. After a few days I saw it was cancelled. I tried again. It still didn't arrive.

Today I tried to log in and got an error. I contacted support and I was told that I received an email about the closure of my account. I'll post this below. In short, they say I failed verification and that ALL my winnings have been cancelled and they will refund my last deposit (but not my others clearly!). I then received exactly €10 from them, because that was my last deposit as I made an extra deposit after my €600.

So they've taken over €1300 from me. Don't play with these people. I will be in contact with their regulator. Fortunately, they are based in the same country as me.

My recent deposits:

26.02.2024: 670 EUR

18.03.2024: 10 EUR

Their email:

Brian (Posido CU)

21 Mar 2024, 18:04 EET

Dear XXXXXXXXXXXXXX ,

Thank you for contacting our Customer Support team.

We would like to inform you that your account did not pass the verification procedure on our Project and has now been closed without the right to reopen according to paragraph 9.1 point 4 and 9.4 point 3 of our Terms and Conditions.

All of your winnings have been canceled and your last deposit will be refunded.

This decision is our Administration Department’s decision and is final and non-negotiable.

Your cooperation and understanding in this situation is truly appreciated!

If you have additional questions, please feel free to contact us via email (censored by trustpilot) or via Live Chat.

Yours sincerely,

Customer service

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

as many others have noticed

as many others have noticed, a completely miserable and unreliable place. They have this reward system that when you collect stickers you get an achievement and you get money. One sticker is "participate in three tournaments". I had just done this, and when the achievement didn't open and I didn't get the amount the casino promised, I then went to customer service. I even had a screenshot as proof to show them that I have participated in tournaments and that my ranking was 100, but the customer service calmly told me that the tournament was canceled because there were only 22 participants. They did not note my proof at all. And they have tried this same trick many times, also with me, so that they don't have to pay profits or really start solving problems. The quality of customer service is really not very good!! So I don't recommend playing at posido, but if you do, you should have proof and pictures of everything!!! Although it doesn't necessarily help anything, as it doesn't in my case either.

1 december 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Account Bugged

Account Bugged, Customer Service resolves nothing.
Account has a bonus clitch, the bonus won't disappear and it blocks the usage of it. I asked them to fix this about 7 times and even gave exact instructions on how to fix it, the company has only first-level customer service if you have real issues with them, be prepared for suffering.
The code on the site is lackluster, and 500 max withdrawals per day is a joke.

Yes, it is "Trustworthy" and has always paid out winnings if you are able to win anything, but if you want to enjoy its weekly offers or face any of its common code-related issues, you are up for the pain of your life.

Using a casino like this is all about the offers and they suck at that.

EDIT 1st November 2023
After waiting for 9 months for an account bug fix, it was finally done.
And its sure thing that the English speaking customer service is lottery machine 2/3 of 10 can give proper service, rest are like bad bot's. Finnish customer service that they give 1 of 20 works like supposed.

9 oktober 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Filled with bugs

As said in the title, my experience with Posido was painful due to the enormous amounts of bugs in the bonus and withdrawal of funds. Had to contact customer service almost daily because of constant problems.

The customer service itself was very nice and easily available. +1 star for that.

26 juni 2023
Review zonder uitnodiging
Logo Posido

Antwoord van Posido

Hey Lauri,

We are sorry to hear that you faced issues on our website. We believe that the issues that concerned a few accounts including yours have now been fixed.

If you have any pending requests towards us please don't hesitate to be in touch with our customer support. As you mentioned, we are always available and ready to help.

Thank you for your feedback and hope to see you again enjoying our improved services.

Kind regards,
Team Posido

Beoordeeld met 2 van de 5 sterren

Like money pit

Like money pit, deposited over 200€ didn't give me absolutely nothing,on 10 free spins 0.26 cents, don't waste your time on this, there are many better sites to play at.

5 juli 2023
Review zonder uitnodiging
Logo Posido

Antwoord van Posido

Hey Mika,

We are sorry to hear that you had no luck at our casino. It is of course worth noting that we are a licensed operator and our games are produced by the best providers in the industry and then tested by a third party. The result of every single spin is based on RNG.

Feel free to contact our customer support for any more information or try your luck again with one of our recurring weekly bonuses.

Kind regards,
Team Posido

Beoordeeld met 1 van de 5 sterren

Socially irresponsible & even immoral

I enjoy sites that can offer me and my fellow gamblers socially responsible ways to minimize the risks of their gaming habits to their lives, but this casino has chosen to maximize the damage of gambling addiction consequences. The site doesn't have deposit limit options, only losing limits.

You can only withdraw laughable 500€ per day.

They do this abuse to maximize their profit in oversaturated market, they are last pirate harbor for the lost gambling addict souls that they attract to come and play until you find the truth.

It's like a pyramid scheme. Sure go a head and deposit 10000€ but you can only withdraw 500€per day. Unbeliavable that with such behaviour you can have some kind of license (EMTA?)

Avoid at all cost, even the site is ugly.

The guy who came up with those terms and conditions has to be a master at manipulation, deceiving etc.

It's laughable that they have the copypaste text that they have to by law
"gamble responsible"
but because the law says you don't need to put "deposit limits", they don't do it.
But they act like they are there for the gambling addicts.

Truth is they are preying you.

2 mei 2023
Review zonder uitnodiging
Logo Posido

Antwoord van Posido

Good morning Rauskimon,

We are sorry to hear that you had a negative experience on our site. Responsible gaming and gambling addiction are subjects we take very seriously. We provide our services under the Estonian gaming license and offer help to anyone with gambling related problems.

With the loss limit and self exclusion tools players can control the money and time spent on our gaming site. Please feel free to contact our support team for more details or a referral to a consultation program.

Kind regards,
Team Posido

Beoordeeld met 5 van de 5 sterren

kasyno

Bardzo ciekawe kasyno wiele slotów gier na żywo i bukmacher chat online z supportem szybka odpowiedz
wiele możliwości depozytu i wypłat

9 april 2023
Review zonder uitnodiging
Logo Posido

Antwoord van Posido

Witaj,

Bardzo dziękujemy za recenzję i poświęcony czas. W naszym Kasynie bardzo doceniamy opinie naszych graczy i jesteśmy zdeterminowani do zapewniania wszystkim jak najlepszych wrażeń!

Jeszcze raz dziękujemy za poświęcenie czasu i docenienie naszych starań!
Zespół Posido.com

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