Overall decent betting site but some weird bonus fine print where I would have won more money but I didn’t read the fine print. It’s still bonus money but the chat didn’t really give me a good answer... Toon meer

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Lees wat reviewers zeggen
reached out to customer service with a issue on my account. very impressed with the immediate attention and quick resolution to my issue that i received. Special shout out to Ruby who handled my c... Toon meer
Honestly when I win the payment is in my account with in half an hour most of the time and that is great! I totally disagree with the ones that hold your money for 48 hours and then they send it to yo... Toon meer
Bedrijf heeft geantwoord
I had a small winning streak at PowerPlay and requested a payout. Instead of receiving the money I got stuck in a verification loop that dragged on for more than a week. Support replied slowly and mo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over PowerPlay
Geschreven door het bedrijf
Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.
For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.
PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).
Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.
Contactgegevens

Sign-up bonus for both Casino & Sports
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Do Not Play Here
Do Not Play Here!
This SITE is a MONEY PIT.
Their promotions of 1st 2nd 3rd 4th means:
1st deposit : LOSS
2nd deposit : LOSS HUNDREDS
3rd deposit : LOSS THOUSANDS
4th deposit : BROKE
5th deposit : HOMELESS
So if you want to be Homeless in a week or maybe even shorter, then go ahead and Play here!
Update : So where is your email after posting this review? You said you’ve asked for my email and reach me out? Lol. If you lie on your reply at players reviews, It only means one thing. You do not care about any of your players concern and you only want their MONEY! Nothing else!

Antwoord van PowerPlay
Not a great experience
I was sent an email by Power Play to write a review. It's a nice site, but I was factored pretty quickly and they keep sending me promos that I'm not available to get. I would say stay away from this site, but being factored, Power Play will make you stay away all by themselves.
I also find the site slow to maneuver. It's kind of annoying.

Antwoord van PowerPlay
Avoid this Casino at all costs
Avoid this Casino at all costs. Terrible experience trying to get my winnings withdrawn. 10 rejections before they paid out. Support team has no idea what to do.
I do not want to provide my email address to you. I have already closed my account. There is nothing I need further assistance with.
I will be avoiding any further communication with your company.
Good Luck.

Antwoord van PowerPlay
While playing a live casino game
While playing a live casino game, the game broke during a double bonus. No one reached out to me. I had to chase down customer support to ask for my winnings. I’m got small winnings. Didint get to see my wining s. And compensation was poor. I did not see my bonus take place, I’m just suppose to trust their word on the bonus.

Antwoord van PowerPlay
winning
winning, and how fast the withdraw is and the customer servise was outstanding you guys are looking out for my best intrestand even tho im not a VIP you guys always make me feel like i am so thankyou
Absolutely love how fast the…
Absolutely love how fast the withdrawals are now. I get my money within seconds and there is majority of games to choose from , top it off they give out holiday bonuses and birthday bonuses!!!!
AVOID
Informations for live betting in inaccurate fooling players AVOID

Antwoord van PowerPlay
Ser ice exceptionnels
J'ai joué dans plus de 100 site de paris et casino mais ce site m'a vraiment surpris .
Service client exceptionnel
Retrait turbo extra rapide s'a pris 15mn pour un retrait.
Je vous courage et continuez votre beau travaille
always fun and exciting
how it makes you want to keep on going sometime you get down to a low balance and out of no where you hit one spin and win
Info to be aware of if withdrawing larger amounts
I don’t think I will put $1 on power play again. I love the games. Usually the withdrawal is quick. But this is the 3rd time I’m having an issue to withdrawal a larger amount. If you want to withdraw $500 it will come fast. But if it’s $3000 your waiting days. Every single day I’m contacting support asking what’s with the hold up. Their website says 0-4 hours for withdrawal yet I’m waiting several days. Every single person tells me they will contact the payment team and NOTHING gets done. They help in no way. I’m waiting 1 more day and then I’m contacting the better business bureau. How can you advertise about fast withdrawals and not actually do what you say? And then the customer service brushes you off every time you contact them. All you get is “sorry”.
I’m totally fed up. There are so many gaming websites out now. So why go through all this hassle with power play. I’ve been with them for several years and was so loyal to them. I’m supposed to be VIP, yet I’m being treated like garbage.
UPDATE
Someone finally explained to me that with larger winnings they need time to verify the winnings before they can process the withdrawal. I would have totally been ok with that if I was explained this the first time I contacted support. I’m hoping power play will state this on their website as well for other players that may experience the same thing. Tiffany from powerplay reached out to me and offered a sincere apology and credited me $50 to my powerplay account to make up for the experience. Thank you for your efforts Tiffany.

Antwoord van PowerPlay
I love power play
Customer service is very helpful, the games are fun. Your withdrawal process is really good.
I would like to see more promotions and incentives for players. I really miss the free play Tuesday’s.
You need to bring in some kind of player rewards. I get bonuses from stake which keeps me going back. I haven’t played very much Yukon gold for a while but they always send me free money to play with.
What I really like is how fast the…
What I really like is how fast the withdrawal process is and the games are just the funnest.
Unfortunately the site does not provide free spins anymore, well not as much as they used to before the site was redone. There’s more you have to spend in order to get in the top percentage to earn/win the “free spins” and that’s not always a guarantee despite how much you deposit.
Also, my most favourite game is no longer available after the website update. I miss it.
Powerback i will like my experience on powerplay…
i will like my experience on powerplay many bonus good rtp and the live chat make everything to help you also they are very friendly and threat you with respect .
fast withdrawal
This is the worst gambling site in the…
This is the worst gambling site in the world. I deposited money and won. When I tried to withdraw they asked me to verify my account and I did and they repeatedly kicked back to the withdrawal. I went into various chats to resolve the issue but they had no answers for me. I tried to withdraw the funds twenty times without success. So currently my money is just sitting in their account. I deposited via e-transfer and tried to withdraw the same way, it never worked. Don’t trust this site. They’re awful.

Antwoord van PowerPlay
Great casino website
Great casino website, fast payouts and polite and helpful support!

Antwoord van PowerPlay
What a joke!
I'm starting to wonder if this company is a scam. It's been over a week since I verified my account and asked to withdrawl my funds. I deposited money and didn't even place a bet and used no bonuses. I just want to pull my own money back off my account and can't. I asked for help and all they said is it's being processed. Reading alot of other reviews on here and am now seeing this company is going to keep giving me the run around and will try to keep my money. Like I didn't even win the casinos money. Just give me back my money powerplay. It shouldnt take this long.

Antwoord van PowerPlay
Don’t honour bonuses
I was awarded a 100% bonus based on my deposit up to $500. I deposited $250 and never received my bonus. When I asked Hayson on the live chat this is what I got told
“ I just got feedback from the team that you have been informed that this was a glitch in the system and since you are not a new player you do not qualify for this offer“

Antwoord van PowerPlay
Don’t play on this they don’t reward…
Don’t play on this site they don’t reward give there valued players enough freebies I’ve played for over a year on there probably deposited over 15k and lose most of the time… you think a good casino would give that player some bonus money to stay playing there because almost all the other casinos I play at give me a lot more then power play so I’d suggest a different site if anyone’s looking like fan duel where I get weekly bonus money back on my lost and or Betty casino where you get points daily for free and can convert those to real money with no play through

Antwoord van PowerPlay
Withdrawal still not recieved
I joined this website and was able to win a little bit of money, I spoke with the customer service agent Pamela, and wasn’t provided direct answers as to why my withdrawn funds haven’t been sent to me. The approval was done and I’m still actively waiting… wasn’t provided any eta or any reassurance. As a first time customer this gives me very bad vibes about the website over all

Antwoord van PowerPlay
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