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PowerPlay Reviews 

601
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Overall decent betting site but some weird bonus fine print where I would have won more money but I didn’t read the fine print. It’s still bonus money but the chat didn’t really give me a good answer... Toon meer

Beoordeeld met 5 van de 5 sterren

reached out to customer service with a issue on my account. very impressed with the immediate attention and quick resolution to my issue that i received. Special shout out to Ruby who handled my c... Toon meer

Beoordeeld met 5 van de 5 sterren

Honestly when I win the payment is in my account with in half an hour most of the time and that is great! I totally disagree with the ones that hold your money for 48 hours and then they send it to yo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I had a small winning streak at PowerPlay and requested a payout. Instead of receiving the money I got stuck in a verification loop that dragged on for more than a week. Support replied slowly and mo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online casino/bookmaker
  2. ook in
  3. Casino
  4. Gokdienst
  5. Kansspelaanbieder
  6. Online sportwedkantoor

Over PowerPlay

Geschreven door het bedrijf

PowerPlay is an online gambling company providing sports betting and casino game services to Canadian players. We bring you major sports markets from around the world alongside a full lineup of casino games, all on a fast, reliable platform built for seamless play. Whether you’re on desktop or mobile, PowerPlay is designed for ease of use, speed, and smooth gameplay. What sets us apart isn’t just what we offer, but how we deliver it: bold, energetic, and built for players who want more than the ordinary.

Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.

For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.

PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).

Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.

Contactgegevens

Promotion box for PowerPlay

Sign-up bonus for both Casino & Sports

Play 1000+ games & bet global sports with fast payouts & real support.

Houd rekening met het volgende

3,4

Gemiddeld

TrustScore 3.5 uit 5

601 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(601)

179 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Do Not Play Here

Do Not Play Here!
This SITE is a MONEY PIT.
Their promotions of 1st 2nd 3rd 4th means:
1st deposit : LOSS
2nd deposit : LOSS HUNDREDS
3rd deposit : LOSS THOUSANDS
4th deposit : BROKE
5th deposit : HOMELESS
So if you want to be Homeless in a week or maybe even shorter, then go ahead and Play here!
Update : So where is your email after posting this review? You said you’ve asked for my email and reach me out? Lol. If you lie on your reply at players reviews, It only means one thing. You do not care about any of your players concern and you only want their MONEY! Nothing else!

19 oktober 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Jurie,

Thank you for sharing your feedback with us.
We are sorry to hear that you were left disappointed with our service.
We have requested your email address so we can locate your account and provide assistance.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

Not a great experience

I was sent an email by Power Play to write a review. It's a nice site, but I was factored pretty quickly and they keep sending me promos that I'm not available to get. I would say stay away from this site, but being factored, Power Play will make you stay away all by themselves.

I also find the site slow to maneuver. It's kind of annoying.

10 oktober 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Kam,

Thank you for sharing your feedback with us. We are sorry to see that you were left disappointed with our services. We have requested your email address so we can locate your account and turn off the promo campaigns for your account.

We remain at your disposal.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

Avoid this Casino at all costs

Avoid this Casino at all costs. Terrible experience trying to get my winnings withdrawn. 10 rejections before they paid out. Support team has no idea what to do.

I do not want to provide my email address to you. I have already closed my account. There is nothing I need further assistance with.
I will be avoiding any further communication with your company.

Good Luck.

29 september 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hellо Deepak,

Thank you for sharing your thoughts. We are sorry to see that you were left disappointed with our services. We have requested your email address so we can locate your account and provide assistance.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

While playing a live casino game

While playing a live casino game, the game broke during a double bonus. No one reached out to me. I had to chase down customer support to ask for my winnings. I’m got small winnings. Didint get to see my wining s. And compensation was poor. I did not see my bonus take place, I’m just suppose to trust their word on the bonus.

9 september 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello,

Thank you for sharing your thoughts. We are sorry to see that you were left disappointed with our services. We have requested your email address so we can locate your account and provide assistance.

Kind regards,
Nick

Beoordeeld met 5 van de 5 sterren

winning

winning, and how fast the withdraw is and the customer servise was outstanding you guys are looking out for my best intrestand even tho im not a VIP you guys always make me feel like i am so thankyou

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely love how fast the…

Absolutely love how fast the withdrawals are now. I get my money within seconds and there is majority of games to choose from , top it off they give out holiday bonuses and birthday bonuses!!!!

4 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID

Informations for live betting in inaccurate fooling players AVOID

16 juli 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Angelo,

We appreciate your feedback as always. Our Customer Support is looking into your complaint. Should you need further assistance, we remain at your disposal.

Kind regards,
Nick

Beoordeeld met 5 van de 5 sterren

Ser ice exceptionnels

J'ai joué dans plus de 100 site de paris et casino mais ce site m'a vraiment surpris .
Service client exceptionnel
Retrait turbo extra rapide s'a pris 15mn pour un retrait.
Je vous courage et continuez votre beau travaille

1 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

always fun and exciting

how it makes you want to keep on going sometime you get down to a low balance and out of no where you hit one spin and win

14 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Info to be aware of if withdrawing larger amounts

I don’t think I will put $1 on power play again. I love the games. Usually the withdrawal is quick. But this is the 3rd time I’m having an issue to withdrawal a larger amount. If you want to withdraw $500 it will come fast. But if it’s $3000 your waiting days. Every single day I’m contacting support asking what’s with the hold up. Their website says 0-4 hours for withdrawal yet I’m waiting several days. Every single person tells me they will contact the payment team and NOTHING gets done. They help in no way. I’m waiting 1 more day and then I’m contacting the better business bureau. How can you advertise about fast withdrawals and not actually do what you say? And then the customer service brushes you off every time you contact them. All you get is “sorry”.

I’m totally fed up. There are so many gaming websites out now. So why go through all this hassle with power play. I’ve been with them for several years and was so loyal to them. I’m supposed to be VIP, yet I’m being treated like garbage.

UPDATE

Someone finally explained to me that with larger winnings they need time to verify the winnings before they can process the withdrawal. I would have totally been ok with that if I was explained this the first time I contacted support. I’m hoping power play will state this on their website as well for other players that may experience the same thing. Tiffany from powerplay reached out to me and offered a sincere apology and credited me $50 to my powerplay account to make up for the experience. Thank you for your efforts Tiffany.

15 augustus 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Jaime Anne Peters,

We are deeply sorry to hear you were left disappointed with our services. We have requested your email address so we can locate your account and provide assistance.

Kind regards,
Nick

Beoordeeld met 4 van de 5 sterren

I love power play

Customer service is very helpful, the games are fun. Your withdrawal process is really good.
I would like to see more promotions and incentives for players. I really miss the free play Tuesday’s.
You need to bring in some kind of player rewards. I get bonuses from stake which keeps me going back. I haven’t played very much Yukon gold for a while but they always send me free money to play with.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

What I really like is how fast the…

What I really like is how fast the withdrawal process is and the games are just the funnest.
Unfortunately the site does not provide free spins anymore, well not as much as they used to before the site was redone. There’s more you have to spend in order to get in the top percentage to earn/win the “free spins” and that’s not always a guarantee despite how much you deposit.
Also, my most favourite game is no longer available after the website update. I miss it.

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is the worst gambling site in the…

This is the worst gambling site in the world. I deposited money and won. When I tried to withdraw they asked me to verify my account and I did and they repeatedly kicked back to the withdrawal. I went into various chats to resolve the issue but they had no answers for me. I tried to withdraw the funds twenty times without success. So currently my money is just sitting in their account. I deposited via e-transfer and tried to withdraw the same way, it never worked. Don’t trust this site. They’re awful.

4 augustus 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Devon,

Thank you for sharing your feedback with us. We are sorry to hear that you were left dissatisfied with our services. We have requested your email address so we can locate your account and offer further assistance.

Kind regards,
Nick

Beoordeeld met 5 van de 5 sterren

Great casino website

Great casino website, fast payouts and polite and helpful support!

5 augustus 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Angie,

Thank you for sharing your thoughts! We are happy to see you are satisfied with our services.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

What a joke!

I'm starting to wonder if this company is a scam. It's been over a week since I verified my account and asked to withdrawl my funds. I deposited money and didn't even place a bet and used no bonuses. I just want to pull my own money back off my account and can't. I asked for help and all they said is it's being processed. Reading alot of other reviews on here and am now seeing this company is going to keep giving me the run around and will try to keep my money. Like I didn't even win the casinos money. Just give me back my money powerplay. It shouldnt take this long.

2 juli 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Chris,

We appreciate your feedback! We are sorry to see that you were left disappointed with our service. We have requested your email address so we can locate your account and offer assistance.

Kind regards,
Nick

Beoordeeld met 3 van de 5 sterren

Decent app

Decent app. Gamblings fun

20 juli 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Hoytz,

Thank you for sharing your thoughts! We are happy to see that you are enjoying the app.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

Don’t honour bonuses

I was awarded a 100% bonus based on my deposit up to $500. I deposited $250 and never received my bonus. When I asked Hayson on the live chat this is what I got told

“ I just got feedback from the team that you have been informed that this was a glitch in the system and since you are not a new player you do not qualify for this offer“

9 juli 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Reece,

Thank you for sharing your honest feedback. We are deeply sorry to see that you were left disappointed with our service. We have requested your email address so we can locate your account and offer assistance.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

Don’t play on this they don’t reward…

Don’t play on this site they don’t reward give there valued players enough freebies I’ve played for over a year on there probably deposited over 15k and lose most of the time… you think a good casino would give that player some bonus money to stay playing there because almost all the other casinos I play at give me a lot more then power play so I’d suggest a different site if anyone’s looking like fan duel where I get weekly bonus money back on my lost and or Betty casino where you get points daily for free and can convert those to real money with no play through

5 juni 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Jordan,

Thank you for sharing your feedback with us. We are deeply sorry that you were left disappointed with our website. We have requested your email address to locate your account and offer assistance.

Kind regards,
Nick

Beoordeeld met 1 van de 5 sterren

Withdrawal still not recieved

I joined this website and was able to win a little bit of money, I spoke with the customer service agent Pamela, and wasn’t provided direct answers as to why my withdrawn funds haven’t been sent to me. The approval was done and I’m still actively waiting… wasn’t provided any eta or any reassurance. As a first time customer this gives me very bad vibes about the website over all

10 mei 2025
Review zonder uitnodiging
Logo PowerPlay

Antwoord van PowerPlay

Hello Mike,

We are deeply sorry to hear about your experience. Rest assured, our team is working on this issue, and we will contact you shortly to assist.

Kind regards,
Nick

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