PowerPlay Reviews 

This company gives good odds and fast deposit and withdrawal.

Ease of deposit and withdrawal And customer service is great. But the payouts seem to have not been as good for the last few weeks .I love that I can play full screen. I love keno But would like more keno options.

Live markets for basketball is really delayed and it misguide punters.

Quick response to issues..
No problem with withdrawals

Excellent really good games

Great games and fast withdrawals!

Website hard to navigate. You removes 5 of my favourite games.

Fast payouts great games only downfall is playing the powerplay arena teams should have to spin as much to claim the winnings from winning the teams event pointless to play in the event when you have no shot at being able to cash out the winnings from the event

Great site, excellent customer service. Some games have really bad winning odds. Other games are my go to games to win. Overall best site online.

I love it it’s friendly use and hace a variety of games

High bonuses

I like playing on this but today I deposited 50$ but didn't receive the 25 free spins..

I love your website every experience that I have had with any of the agents either in Customer Care VIP support or technical support are absolutely fantastic I feel like I am a family I'm always welcome and whatever problem or issue occurs it's always spelled right away awesome job power play have a great day love you all

This site has gone way downhill. It used to be somewhat respectable, but now they've made it nearly impossible to withdraw any winnings. Plenty of legit options out there, and this isn't one of them. Stay well clear.

Dear Readers 👋,
Dear PowerPlay’s Management 👋,

Overall, this is a nice platform.

-Thousand of slots and sports markets available

-Nice website design and easy to navigate

-Fast payments and proactive customer support

-Some nice promos

But I strongly recommend players to not use any bonuses, as there is a max cashout rule of usually 10x. So if you deposit 20$, you’ll only be able to cashout 200$ (if you use a bonus). What can we do with 200$ in 2026? Nothing.

They also need to be faster in email support. They sometimes never answer by email.

But I’m confident that they will improve, and overall it’s a great platform, they are one of the leaders in the industry!

Very bad Casino, no winnings, bonuses are rigged to not pay out. Customer Service is super rude and unprofessional. Never returning

Great customer service help to navigate my intro to the site

I am extremely disappointed with how PowerPlay Casino conducts business.

I completed the full verification process and submitted all requested documents. Despite this, my withdrawals have been delayed for days with no clear explanation and no meaningful response from support. My winnings are currently inaccessible, and I am unable to withdraw my own funds. There’s about $46,817 that I just cannot get a hold of and everyday they keep delaying

What is most concerning is the lack of communication. Emails go unanswered, timelines are not provided, and there is no transparency around why withdrawals are being blocked after verification has already been completed. They just keep giving me excuses about the payment team is reviewing. I’ve never had a platform that just doesn’t want you to get your money out.

I have been patient and cooperative throughout this process, but this delay is well beyond reasonable. At this point, it raises serious concerns about payout practices and customer protection.

I strongly advise anyone considering depositing funds to be cautious until PowerPlay demonstrates that verified players can reliably access their winnings.

I am still hoping this can be resolved promptly, but until then, this has been a very poor experience.

Trash customer support, not helpful whatsoever. I filled out a survey with the promise of compensation of 50 free spins, was never notified that they were credited to my account (this was like, 6 days after completing the survey), had to find out myself conveniently “after” they expired.

Chat continues to double down saying that their hands are tied, too bad, and continue reiterating the same crap, insinuating that it’s my fault for not knowing they’d been issued? How was I supposed to use something I was never informed were there? Anyway, super disappointed, not too sure why it’s so pressing to just reissue the spins and move on. Genuinely makes me not want to ever play here again

Very helpful and resolved the problem.